Recent Water Damage Posts

Minimizing Damage to Your Home After a Flood

2/8/2021 (Permalink)

If your home experiences a significant water issue such as a burst pipe, the first step most homeowners take is to do whatever is needed to stop the water. This keeps damage at a minimum, which is a wise move, but here are a few more tips to minimize damage to your home after a flood.

Pick up or move any items that can be impacted by water

If there are rugs or carpets in the flooded area that you can pick up, remove them as quickly as possible. If possible, you may want to take them outside and drape them over something sturdy to let the water drain out. Water can do a significant amount of damage in a short amount of time, especially to items that have color of any kind. Shoes, bags, area rugs, pet gear, books, or magazines, should all be picked up and moved. Most things can hang to dry and won't suffer significantly from water damage if addressed quickly. If any items that are perishable in nature are flooded, it’s best to simply dispose of the item to prevent the risk of contamination. This includes chew toys, pet food, or anything that is quickly impacted by water.

Get as much water as you can up until help arrives

Once the floor is clear, you can concentrate on getting up some of the standing water until help arrives. A handful of towels or a mop may be enough to get the mess under control, or you may want to use a shop vacuum if you have one. While the SERVPRO water remediation team will be able to help with water cleanup, the sooner you can remove standing water, the better, until professionals arrive with equipment suited to extract all water from the home.

Prop up furniture and other larger unmovable items

Some larger items impacted by water may not be able to get moved out of the water impacted area by the homeowner. If that’s the case, there are still steps you can take to minimize the damage until SERVPRO arrives. Use aluminum foil or small wooded blocks to raise furniture up off of wet floors, especially if it's carpeted to minimize damage. By doing this, you're protecting your furniture from prolonged water exposure and possibly reducing the risk of discoloration of carpeting. Whatever you can do to get larger pieces as much out of standing water as possible will help. Wipe down any wood furnishing that have become damp to potentially minimize warping.

Water damage in a home is always unexpected. Act fast to stop the water flow, then call SERVPRO of Central Phoenix at 602-386-4268 to help with water remediation.  We’re available 24/7 to help with any water emergency you may have and will respond quickly to your call. These few activities while you wait for help to arrive can make a difference in keeping damage to a minimum.

Keep Your Sump Pump Maintained to Protect Your Basement from Water Damage

1/6/2021 (Permalink)

Though common in other parts of the country, Arizona doesn’t have many homes with basements. However, there are homes that offer this feature but because it’s not common, many homeowners are unfamiliar with sump pumps, how they work, and how to maintain them. It’s important to keep your sump pump maintained to protect your basement from water damage. Here are a few tips on what to look for and what to do.

Power Failure

Your primary sump pump is no different than any other appliance in your home; without power, it is completely worthless.  As a safeguard, invest in a high-quality battery back-up sump pump to protect your basement should there be a power failure.   A battery kept continually charged by the backup system operates a separate pump linked to the discharge pipe, providing you hours of protection until power is restored. Some backup pumps even monitor the condition of the battery and alert you when it needs to be replaced.

Discharge Pipe Issues

If the discharge pipe is not installed or pitched properly, water will collect and eventually cause a blockage. Arizona has very hard water and it can cause sump pumps to freeze up if the flow is impeded in any way. Be sure to check and make sure your sump pump and discharge pipe were correctly installed. If you’re unsure, call a professional to check it for you.

Stuck Pump Float Switch

There are several different types of sump float switches.  Vertical and tethered floats are the most common. It’s important to know which one you have, as vertical floats seem to work the best as tethered floats are known for getting stuck on the sidewalls of the sump pit, causing a flooded basement. Take the time to find out what float switch you have to protect your basement from future water damage from a flood.

Under-Powered Sump Pump

There are a variety of sump pumps available, each appropriate for different applications.  Make sure your sump pump has the correct horsepower pump, capable of keeping up with your flow of water. If you’re unsure if the existing pump you have is adequate, call in a professional to check for you.  

Outdated Sump Pump

It is generally recommended that sump pumps should be replaced every five to seven years in order to be effective. If you purchase a home with an existing sump pump, be sure to find out how old the sump pump itself is, and keep the five-year mark in mind to protect your basement from flooding should the sump pump fail.

In general, sump pumps are very effective at keeping basements from flooding, but should you experience a flood in your basement, contact SERVPRO of Central Phoenix at 602-386-4268. We’re available 24/7 to help with your water remediation needs.

How to Deal with A Sewage Backup Problem

11/16/2020 (Permalink)

For homeowners and business owners alike, a sewer backup is an awful situation to deal with. The foul odors and the potential for extensive property damage are just the beginning of the problem. Cleanup requires a lot of time and hard work and is absolutely about as unpleasant as it gets. If you experience a sewage backup issue, learn what to do to get it handled correctly and safely.


The first steps when you experience sewage issues

Water from sewer system backups should be considered extremely dangerous. The water is grossly unsanitary and may contain bacteria and viruses. Special training and equipment are necessary to safely clean this type of contamination. Sewage water contains a lot of potentially harmful bacteria, so do the following should you experience a backup in your home or business:

  • Respond to damage immediately by keeping the spread of sewage water to a minimum.
  • Keep people and pets out of the affected area.
  • Wear protective clothing and gear while in the area, even if you’re not directly attempting cleanup.
  • Open windows or doors to provide adequate ventilation, but don't run the air conditioning system.

Whether the backup is the result of trouble in a public sewer line or a flooded toilet in your home or business, take the same precautions to control the damage. Before you do any sewer cleanup work, turn off the electrical power to the area. If the switch is anywhere near the water, wear rubber boots and gloves and use a wooden stick or spoon to flip the switch. NEVER touch any type of electrical outlet, switch, etc., if you’re standing in water! If you’re at all unsure, don’t touch!

Tips for sewage backup

There are several other actions you should follow when dealing with a sewer backup, regardless of the source:

  • Don't use the water in your home or building until you've had a safety inspection. Turn off the running water for showers and toilets as well as in your kitchen or any other area with access to water faucets.
  • Remove any uncontaminated belongings and furnishings from the area. If contaminated, better not to touch, but if you must, protective gear is a must.
  • Alert city authorities to the backup if it appears to be a public sewer issue.
  • Call water damage restoration technicians like SERVPRO of Central Phoenix who have the training and the tools to thoroughly clean and disinfect your home or building.
  • Contact your insurance company and notify them of the sewage situation. Take pictures of the damage for insurance purposes before the belongings are cleaned or repaired.

How SERVPRO can help with sewage issues

Sewage cleanup can involve different types of challenges depending on the type of water flooding you experience. “Gray water” or “black water” should be handled by professionals who know how to deal with sewage cleanup and restoration. Sewage backup should be considered an emergency and dealt with as quickly as possible to prevent damage and other issues. SERVPRO technicians are the water damage restoration specialists with specific training and expertise to safely restore your home or business. If you experience any kind of sewage issue, contact us 24/7 at 602-386-4268.

Aging Pipes Are a Common Cause of Water Damage in Homes and Buildings

9/23/2020 (Permalink)

People who come from the Midwest or eastern states are familiar with bursting pipes due to extremely cold weather. What they don’t expect is that pipe break with some frequency in Arizona as well. While cold weather that freezes pipes might not affect Phoenix homes, the area is still susceptible to water damage from aging pipes

Water main issues can challenge aging pipes

In Arizona, water mains break due to aging infrastructure and other issues. When this occurs, a portion of the main is shut down to repair the break, and consequently, air can enter the line. Depending on the age of your backflow prevention system in your house, this air can enter your indoor plumbing quickly and provide a lot of pressure. Many Phoenix homes become susceptible to water damage from events like these, and a bad enough break could ultimately affect numerous homes at once. For many houses, the indoor plumbing is sufficient to handle this added pressure for as long as it exists until air can work back out of the piping, but with older or improperly installed plumbing, this could lead to a water emergency for your home.

SERVPRO knows how to handle the challenges of aging pipes and damage
 

Our SERVPRO technicians have seen all manner of water damage caused by aging pipes, and we have the tools and expertise to clean up water damage for you. The process starts with eliminating the root of the problem, which means initially cutting the supply of water into your home via the primary service line valve. Shutting off the supply ensures that further damage does not occur and that your water utility bill does not increase exponentially due to excessive demand pulling through the meter. If the issue is actually a burst pipe in your home, we’ll address that as well. Depending on the severity of the damage that is visible when entering your home, SERVPRO of Central Phoenix professionals get to work with a wide range of tools and equipment. Our advanced equipment helps to detect hidden moisture, extract the standing water quickly. Depending on where the break occurred, your drywall could be damaged and in need of repair as well. The assessment of repairs and further restoration requirements happens alongside our drying efforts with air movers and dehumidification equipment. Our water damage remediation specialists know how to treat each situation for the best outcome.

The pipe problem you may not know about
 

Many people are not aware of the condition or strength of their indoor plumbing until it fails. Sometimes that failure is initiated within the house itself, while other times it is caused by a water main break putting additional pressure on the aging system. Regardless, if you have any manner of a water emergency, do not hesitate to call our experienced team of professionals at SERVPRO of Central Phoenix. You can reach us 24/7 at (602) 386-4268.

Suspect a Water Leak? Here are the Signs to Look For

8/27/2020 (Permalink)

Sometimes water leaks occur without the knowledge of the homeowner. If these leaks go undetected for a significant amount of time, severe damage may occur. If you suspect you have a water leak but don’t see any visible water, here are the signs to look for.

How to tell if you have a water leak

Knowing the signs of water damage in your home can make a big difference in repair and restoration expenses. SERVPRO technicians maintain readiness on a 24/7 basis to respond quickly to floods, burst pipes, and other issues that may happen in your home, saving time and money by getting to the job site faster to address the problem. By identifying and treating problems earlier, we can help to prevent situations such as mold growth or other issues from causing damage to the structural components of your home. Knowing what to look for can make a significant impact on potential repairs.

Discolored or misshapen materials

Many materials show water damage through discoloration. Pigments used in fabrics, paints, flooring, and other surfaces can change color when they encounter water. The shape, spread, and specific color of these spots can vary depending on how much water has been released, and what materials it has already encountered. One of the most destructive processes in a water-damaged home is color bleed from one fabric to another, but a fast call to SERVPRO can help to avoid this problem.

Reoccurance of mold

If your kitchen, bath or other room seems to constantly be challenged with mold growth, this is an indication that you may have a leak that needs to be dealt with.

Unusual sounds

Depending on the severity of the leak behind a wall or underground, an unusual sound may alert you to a water leak. From a dripping sound to a whooshing sound of water at high pressure inside pipes in your home can create unique sounds when something is amiss.

Strange Odors

Several different complications of water damage can create unusual and off-putting smells. These can materialize quickly or build over time. Oxidizing metals, freshly soaked wood and other materials and mold growth can all create pungent odors in your home, which is a sign of water damage. SERVPRO technicians use multiple deodorization methods to rid your home of any unwanted smells once the source of the water damage is found and addressed.

SERVPRO of Central Phoenix helps Valley homeowners that experience water leaks, floods, and other disasters in their residences. If you suspect a water leak and have experienced any of the above, call us at (602) 386-4268.

Reach out To SERVPRO of Central Phoenix for All Your Cleaning Needs

4/13/2020 (Permalink)

SERVPRO of Central Phoenix serves Phoenix and the surrounding communities. We offer many different services to handle any problems that might arise in your commercial or residential property. Did you know that SERVPRO can help with all these issues?

Fire Damage

Fires can be devastating, and they often leave homes and offices covered in a thick layer of soot. In addition to the soot and smoke, water damage is also typical due to firefighting efforts. We know how stressful and upsetting dealing with the aftermath of a fire is, so we are here to guide you through every step and give you peace of mind with our fire damage restoration services. We can remove soot from surfaces and get rid of the lingering smell of smoke. We can also restore textiles and fabric such as your wardrobe or your child’s favorite stuffed animal so that you can get your life back to normal as quickly as possible.

Mold Remediation

Mold growth inside a home or office can be a problem for those living or working inside of the building if it is not left treated. Mold is challenging to deal with, so you should leave treating the microbial growth to the professionals. Our technicians have been specially trained to get rid of mold and keep it from returning; we even have formulas that have been specifically created to treat the problem. Mold remediation needs professionals to be handled correctly. We can help!

Water Damage

Water damage is a very common problem in homes and businesses, so we know exactly how to deal with it. From burst pipes to rainwater and flooding, our team has seen it all and handled it all. A fast response is critical to preventing further damage, so we pride ourselves on our ability to respond rapidly to water disasters. We use specialized equipment to extract the water and dry out the property.

Biohazard Cleanup

Substances such as blood, bile, urine, and other similar fluids can be hazardous to clean up on your own, especially if you are not wearing the proper protective equipment. The technicians at SERVPRO of Central Phoenix have the proper protective equipment and training to handle anything from crime scenes to kitchen accidents. Biohazard materials also need to be disposed of according to EPA and OSHA standards, or there is a risk of exposing others to harmful substances. Stay on the safe side, and let us handle the mess for you.

No matter what kind of situation you’re up against, we are “Here to help.” Contact us today at (602) 386-4268 to get the job done for your home or business.

How Your Phoenix Home Can Experience Indoor Flooding

2/11/2020 (Permalink)

Most Phoenix homeowners don’t consider the possibility of indoor flooding in their home since they live in the desert, but indoor flooding is possible. Learn how your Phoenix home can experience indoor plumbing and how the experts at SERVPRO of Central Phoenix can help.

What can cause indoor flooding?

Indoor flooding is one of the leading causes of water damage to home. There are a few common causes of these type of flooding.

  • Leaky or Broken Pipes: The most obvious cause of indoor flooding is leaky or broken water pipes. Pipes can burst from changes in water pressure or even a faulty installation, but regardless of the cause, pipe problems often cause a lot of damage. Leaky pipes are usually a warning sign of more problems to come. Hidden floods caused by broken pipes in your walls can even create the perfect environment for microbial growth, which can lead to mold.
  • Water Heaters: Even a small leak in your water heater can cause major flooding due to its endless flow of water. Make sure to inspect your water heater on a regular basis, keeping up with maintenance to ensure it doesn’t spring a leak. Even if your water heater is in the garage, it’ll leak enough water to damage adjacent walls.
  • Clogged Sewer or Drain Lines: The flow of water to and from your house can be disrupted when you have clogged sewer or drain lines. Some clogs might be allowing a slow drain that is merely an inconvenience but over time, even slow leaks can and will cause damage. Not only that, but those clogs can get worse over time. The clog can cause your sinks, toilets, and showers to overflow with water, resulting in major damage and major indoor flooding.
  • Faulty Washing Machine Hoses: The most common problem with washing machines are faulty hoses. A leak in your intake hose can worsen over time and can cause flooding in your home. 

What to do if you experience an indoor flood

The moment you realize that you’ve got a flood, turn off the source of water immediately to prevent further damage and water loss. Next, contact the pros at SERVPRO of Central Phoenix, water damage and restoration specialists that will come in and help with cleanup and repairs. Locally owned and operated, SERVPRO is available to help you 24/7 and knows what to do to get your home back to normal. Until help arrives, be careful of any trip hazards caused by the indoor flooding. If you suspect any wet electrical in the area, avoid any contact and wait for the pros to arrive. Don’t try to move heavy objects that are wet as they become even heavier with all extra moisture. If you’re unsure what to move, how to mop up the water or if there are any hazards, be safe and wait for SERVPRO to show up. We’ll do a full inspection and tell you exactly what needs to be done to address the situation.

Indoor floods to happen in Phoenix homes! Be prepared by keeping SERVPRO of Central Phoenix’s contact information on hand and contact us at 602-386-4268 to help with your water damage and flood needs.

Help for Your Flooded Basement in Your Phoenix Home

1/8/2020 (Permalink)

If you’re new to the Valley, you might be surprised to learn that we have basements in Arizona, but we do! They’re actually quite popular as they stay nice and cool in the summer, so it’s an ideal place for a guest bedroom or entertainment room during those hot summer months. Unfortunately, just like anywhere else in the country, basements can flood. When that happens, SERVPRO of Central Phoenix is here to offer help for water damage caused by a flooded basement.

How can a basement flood in Arizona?

A basement can flood at any time, although flooding most often occurs during heavy rainfall or a broken pipe.  Basements are inherently prone to flooding because they are the lowest level of a home and are typically built partly or entirely below ground level. There are many reasons why your Phoenix basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain during our monsoon season
  • Overflowing pool
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure

What happens when a basement floods?

If flood water in your basement is not handled quickly and correctly, it can cause severe damage to your home’s structure. If your basement floods, here a few quick tips before calling SERVPRO:

  • Turn off the water source causing the leak (if possible)
  • Shut off any potential electrical that could come in contact with water
  • Try to determine the source of the water so you can tell your SERVPRO techs when they arrive
  • Wear foot protection as you wade through any flood water
  • Try to move any items possible out of the flooded area (if you can do it safely)
  • Don’t touch any electrical items (TVs, toasters, microwaves, etc.)

A flooded basement can impact the integrity of drywall, carpeting, beams, and more. It’s critical to get the water removed as quickly as possible to avoid damage and potential mold growth.

We are flooded basement specialists

It’s worth making a call to SERVPRO of Central Phoenix and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals. When it comes to water damage, here are a few facts about SERVPRO:

  • We are available 24-hours/7 days per week
  • We bill your insurance directly
  • Our technicians are highly trained in water restoration techniques
  • We use IICRC restoration standards
  • We utilize advanced inspection and extraction equipment

If you experience a flooded basement in your Phoenix home, call SERVPRO of Central Phoenix immediately at (602) 386-4268. We’ll help you get your basement back to normal in no time!

How to Get Professional Help for Water Damage in Your Central Phoenix Home

11/18/2019 (Permalink)

Water can be rough on a home. It can penetrate solid materials like concrete or blocks if given enough time. It can make its way into any crack or crevice found on your property without you even being aware that the damage is being done. When you experience water damage from a flood, monsoon, or broken pipe, its important to know how to get professional help to fight the water damage in your home. 

What to look for in a water damage repair company

A professional water damage repair restoration specialist in Phoenix can help you address water issues in your home, regardless of the cause.  Highly trained technicians know exactly what to do to repair and restore your home. When looking for a water damage remediation company, look for one that offers the following:

  • 24-hour emergency service
  • Highly trained professionals
  • A variety of tools to address water damage and restoration
  • Advanced water inspection skills
  • A process that uses inspection, assessment, extraction, drying, repair and restoration

It’s critical to work with a local company that understands every step of the process needed to restore your home after water damage occurs.

What can cause water damage in your home

 
SERVPRO technicians respond to a variety of water damage situations, providing customers with a solution to each one in detail. Beyond the usual suspects seen in Arizona, including monsoons and busted pipes, customers have had issues with their pool. This can be caused by malfunctioning pool equipment, or a backwash effort gone awry.

SERVPRO also responds to a variety of issues concerning washing machines or dishwashers, another fairly common cause of a household flood or water damage situation. A malfunctioning appliance can flood your home within minutes, leaving little time to react and causing serious damage to your flooring, furniture, and belongings, or even leading to additional hazards that make it hard to recover.

Why you need a company that understands what kind of water damage restoration is needed
 
All of the situations above introduce different kinds of damage. Flooding from an AZ monsoon may bring dirty or even tainted water into the home. A flooded pool could bring chlorinated water into the home. A broken machine may flood your home with soapy or bleach-tainted water. If a water heater bursts, water and sediment can cause real issues. Knowing how to address the damage from the water and what kind of repair will be done is important for effective restoration. It takes industrial-grade water extraction equipment and infrared moisture detectors to get water out of every nook, cranny and crevice. Cleaning, deodorization, and sanitation technicians with the proper IICRC certification provide you with your best opportunity for recovery, regardless of how the damage was done
 
If you suffer water damage in your home, contact SERVPRO of Central Phoenix to receive quality service; we can help you recover from most of the problems that occur in your home call (602) 386-4268 to learn more

What to Do After a Water Main Break

9/25/2019 (Permalink)

It’s unfortunate and overwhelming, but when a water main breaks, what to do next is very critical. A break in a water typically affects roads and the surrounding properties, causing a lot of water damage to residential and commercial property. If you live or own property near a water main, you are also at risk of costly water damages if and when the main breaks. What is a water main and what are the common signs of a break, and what should you do after it happens? 

What is a Water Main

The main pipe that provides water throughout the city is called the water main. Typically, most water mains and other pipes are all under the city grounds. Today, water mains are constructed of concrete cement. A lot of the old water mains were constructed of cast iron, and the really old ones were made of galvanized steel. Though they are very sturdy upon installation, when they break, thousands of dollars in water damages caused by the water main break leave everyone feeling overwhelmed.

Things You Should Do After Water Main Break

  • One of the first things you should do after the main water line breaks is call the Phoenix Water Department and report what happened. The sooner they are aware of the issue, the sooner services will resume normally and water damages are mitigated.
  • Limit the amount of water everyone uses while the water main break is letting out water. Do not drink the tap water and avoid using the bath or shower, laundry machines, or the dishwasher. Some situations will have the local authorities issue a warning to boil all water. Boiling water for 5 minutes should suffice.
  • Look around your property and see if there are any water damages. Walk all around starting from the crawlspace or basement and work your way up. Document any damages from the water main break that you find. Then call your insurance and SERVPRO of Central Phoenix, your trusted emergency water damage specialists who are available 24/7 every day with an immediate response.
  • When the water main break has been repaired or replaced, run all faucets and hoses until the water is clear. Run the dishwasher and the washing machine without soap a couple of times and then a third time using soap only.
  • You should then flush out your hot water tank by opening the hot water tank faucets and let them run until the water turns cool. Repeat this process a second time after about an hour so that the sediment inside will clear out.
  • Inspect  the aerator on all the faucets for any debris. You many need to replace some of the aerator screens, but make sure they are all clean of any debris. Any under sinks or house water filtration systems should have their filters replaced also.
  • Don’t forget the water dispensing systems on the refrigerator. Run the water for several minutes and then change the filter. With ice makers, let it continue to make ice, but refrain from using any of it for several days.

What Causes a Main Water Line Break?

Although there a hundred ways a water main will break, one of the more common ways is due to the age and the environmental temperature. Since installation, a water main goes through a lot of wear and tear which can lead to a failure. 

When colder temperature begin to freeze the ground, the ground begins to harden and contract putting immense pressure against the water main. Seldomly, the water inside can freeze as well which then adds pressure pushing out from within the water main. Warmer  and drier temperatures tend to make the grounds shift, crack and settle which causes some twisting and the water main breaks spraying water until help arrives

If you live or work near a water main, keep an eye out for any signs of it breaking and be sure follow these tips to prevent and mitigate water damage.

Water Damage Restoration for Documents in Phoenix, Arizona

8/30/2019 (Permalink)

Documents showing water damaged that was caused by a flood. A company in Phoenix that suffered a flood had some water damaged documents that needed restoration.

When a flood occurs on commercial property, the building structure, and company assets are at risk from all kinds of water damages and so are any sensitive documents and files being stored in the building. Water damage to paper products happens quickly, so  when paper products and sensitive documents are affected, immediate action is key in order to stop the damages from compounding only to completely destroy them. 

SERVPRO of Central Phoenix understands the potential loss when documents succumb to water damages during a flood and that timing is everything, which is why our technicians are available for emergency services 24/7 every day.. 

The Restoration Water Damage Experts

With our innovative vacuum freeze-drying system and our process involving gamma irradiation technology for sterilization, we are a full service document restoration and drying  company in Phoenix, Arizona. Our document restoration services cover everything from drying, cleaning and disinfecting to rejacketing and digitizing documents to get your business back to running in no time.

In cases where water damages are from a sewage back up or contaminated flood, documents are exposed to bacteria, viruses and harmful chemicals. With the gamma irradiation technology, SERVPRO of Central Phoenix provides the complete sterilization of all your important documents.

After Document Restorations, Go Digital

After your documents have been restored, SERVPRO of Central Phoenix can digitize your documents creating a secure backup that will never be compromised. Or perhaps you haven’t suffered any document water damages, but would just like to convert all paper files to a digital platform, either way you’ll be freeing up an immeasurable amount of storage and space.

Having an emergency plan of action to rely on prior to any disaster happening is the best thing you can do but, it won’t guarantee that water damages will not occur during a sewage back up or a flood. The well trained, master-certified technicians at SERVPRO of Central Phoenix know that timing is key to getting your documents restored to their preloss conditions so that business can go on “Like it never even happened.” With our state of the art technology and advanced techniques we can provide you with the best document restoration in Phoenix

So if you ever find yourself in need of document restorations due to water damages, or if you just want to back up your sensitive files to a digital platform, give us a call at 602-386-4268 - available 24/7 for emergency services.

Common Causes of Indoor Flooding & Water Damages

5/22/2019 (Permalink)

Indoor flooding that causes water damage to your Phoenix home is one of the worst scenarios you can go through as a homeowner. Water is constantly flowing into your home through sinks, toilets, tubs and washing machines leaving you at risk for a flooded home should something break or malfunction.

With indoor flooding being the leading cause of water damage, learning the top common causes and ways to prevent such a disaster is essential to protecting your investment. First and foremost, it’s important to keep a list of phone numbers handy to your trusted plumber, a water mitigation company, like SERVPRO of Central Phoenix, and your insurance company.

Broken or Leaky Pipes

A leaky pipe is a huge red flag that indoor flooding could easily happen at any given moment. It only takes minutes to flood your home causing major damages that will require the need for water damage repairs. Broken pipes in your walls can cause hidden floods creating the ideal environment for mold, leaving you in need of mold remediation.

Clogged Sewer or Drain Pipes

A clogged up sewer or drain pipe may not seem too threatening at the time, but those clogs can easily cause your sinks, tubs and toilets to overflow and cause a huge disaster of damages which will need sewage cleanup and restoration. It’s always best to play it safe and refer to your plumber to maintain your sewer and drain pipes when needed.

Malfunctioning Washing Machine Hose

A common problem with washing machines is a faulty intake hose, which are responsible for bringing in the water to the machine. A leaky intake hose can quickly flood your home, leaving you in a panic. You can install a machine valve shutoff kit, but there’s still no guarantee your machine will not flood.

Indoor flooding and water damage happens to homes in Phoenix all too often, and though you cannot control it, it’s important to do all you can to prevent it from happening. If you do find yourself in need of flood and water damage restoration services in Phoenix, call SERVPRO of Central Phoenix, available 24/7 for emergency services. Our certified technicians utilize state of the art techniques to restore your property back to its preloss condition and we will work along with your insurance company.

Author, Chris Butas
Project Manager at SERVPRO of Central Phoenix

Chris Butas is our Senior Estimator and Commercial Project Manager and has been with SERVPRO of Central Phoenix for over 15 years. Chris is IICRC certified as a WRT in water damage restoration and has experience in all types of floods and water damages.

After A Water Damage Disaster In Your Central City Phoenix Home, Call Our Experts Right Away!

4/9/2019 (Permalink)

Professional services are a sure way of getting your home back to its preloss condition.

Tackling Staining During Water Cleanup In Central City Phoenix

Residential water spills require professional assistance to limit staining to furniture as well as guarding against secondary mold growth. Excess water in the home can be the result of a leak after heavy rainfall, a split pipe or a malfunctioning appliance. In some cases, the amount of liquid can cause problems with your subfloor or move underneath fittings. We have trained technicians who can help to clean staining and remove water.

One of the primary jobs we do is water cleanup in Central City Phoenix homes. SERVPRO equips our staff with a full range of chemical cleaning agents that can help to get your property back to preloss condition. Full sterilization using products like chlorine can pose a risk to your indoor air quality which is why we mainly use sanitizers, disinfectants, and antimicrobial treatments to keep your property safe during service.

All types of water contain some microbes. In the circumstances of a burst pipe or broken appliance these microbes can cause odors and staining; mainly if the water is stagnant. Other times, odor particles are released from furnishings which are loosened after coming into contact with moisture. Using a combination of cleaning sanitizers and drying techniques SERVPRO can limit the presence of odors in the home.

The first stage of the process is to clean staining from fabrics or walls while the surface texture is still wet. The likelihood of a successful restoration of upholstery is higher before stains are allowed to set. Using agitative cleaning methods, alongside foam cleaning for sensitive fabrics SERVPRO can target the damage before it becomes a permanent issue.

The second stage of the process is to dry the affected area thoroughly. Lingering odors commonly dissipate once the area is dry. We use portable extraction units to remove and dry water. Dehumidifiers can help to replace moisture with drier air as well as removing it from fabrics. Finally, we can use spray deodorizer on surfaces to ensure the offending odor is neutralized while they dissipate.

Professional services are a sure way of getting your home back to its preloss condition. Contact SERVPRO of Central Phoenix at (602) 386-4268 to arrange service.

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Learn The Top Three Signs Of Water Damage In Your Phoenix Home

2/12/2019 (Permalink)

Discoloration of the paint on the wall shows water damage and needs restoration. Call our team today and save time and money with their expertise.

Identifying The Tells of Water Damage in Phoenix

Identifying signs of water damage to your Phoenix home sooner rather than later can make a difference of thousands of dollars in restoration expenses. SERVPRO technicians maintain readiness on a 24/7 basis to respond quickly to floods, burst pipes, and other calamities, saving time and money by getting to the job site faster. By identifying and treating problems earlier, we can help to prevent situations such as mold growth and severe oxidation from causing damage to the structural components of your home. Here are a few signs that may indicate water damage in your home.

Discolored Materials
Many materials common in homes in Phoenix show water damage through discoloration. Pigments used in fabrics, paints, flooring, and other surfaces can change color on a permanent or temporary basis when they come in contact with water. The shape, spread, and specific color of these spots can vary depending on how much water has been released, and what materials it has already come in contact with. One of the most destructive processes in a water damaged home is color bleed from one fabric to another, but a fast call to SERVPRO can help to avoid color bleeding.

Unusual Smells
Several different complications of water damage can create unusual and off-putting smells, sometimes very soon after the damaging water incident happens. Oxidizing metals, freshly-soaked wood, and other materials, and long-term mold growth can all create unique and pungent odors in your home. While smells can be useful to identify a problem, you do not want them around forever, which is why SERVPRO technicians use multiple deodorization methods to rid your home of any unwanted smells.

Sounds
Unusual sounds behind walls and below floors could be indicative of a water leak or other plumbing issue in your home. Drips may be obvious when you hear them, but be alert for other unusual sounds as well. Water at high pressure inside pipes in your home can create unique sounds when something is amiss.
SERVPRO of Central Phoenix helps Valley homeowners save big on water leaks, floods, and other disasters in their residences. Call us at (602) 386-4268.

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Kitchen Appliances Can Cause Major Water Damage To Your Phoenix Home

1/9/2019 (Permalink)

We're available every day of the year with 24-hour emergency services.

Water Cleanup Teams Fix Flooding From A Slipped Feed Line in Your Phoenix Kitchen

Moving your furniture around to clean more thoroughly behind and underneath rarely causes a problem in your Phoenix home. Things can get a bit trickier when you pull water-fed appliances out from their assigned spaces so you can deep clean in these usually hidden areas. You must be very careful when moving your dishwasher, refrigerator, and washing machine around.

It only takes one loosened water line to flood your kitchen in your Phoenix home, but our water cleanup team can get things back to normal. Lost water can spread out over your floor where it makes a visible mess, but it can also seep into any cracks in the corner between the floor and the wall, or elsewhere. The water can flow underneath the floorboards and cause underlay materials to swell.

When a kitchen's floor is carpeted, SERVPRO technicians work fast to get it completely dry. Padding can contain a lot of water. While we can often salvage a carpet even if it is loaded with water, as long as it is Category 1, it is not cost effective to save the padding. Not only does padding disintegrate when soaked, but it can make it more difficult to get the floor below it to dry quickly.

Our IICRC-certified Carpet Repair and Reinstallation Technician (RRT) can pull your carpet up and away from the floor, remove the wet padding, and dry the carpet. Drying a carpet this way, called floating, keeps the rug from stretching and dries it thoroughly. Relaying it once dry means you do not need to replace your carpet. Extracting the water from your kitchen requires the use of not only drying equipment but also extraction equipment.

SERVPRO makes sure the water line gets reattached to the appliance, and then we begin using different extraction and cleanup devices. If water splashed onto walls and soaked in, we can use our Injectidry to air out and dry the interior of the wall. If your kitchen has linoleum or another non-porous flooring, we can use our hand-held wands to pull up escaped water. Other types of drying equipment get your kitchen dry again by removing water vapor and keeping it from condensing on surfaces in your kitchen and other areas of your home.

SERVPRO of Central Phoenix serves Encanto, also, and can help provide water cleanup services that keep your home protected from mold and secondary water damage. Call us at (602) 386-4268. We're available every day of the year with 24-hour emergency services.

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Do Not Let Water Destroy Your Phoenix Home Call Our Experts Right Away!

11/7/2018 (Permalink)

Water must be extracted right away because moisture can cause mold growth if left standing for more than 48 hours.

We Offer Professional Water Cleanup In Phoenix

When plumbing problems such as a leaking kitchen pipe occur in your home, excess water can ruin your floors, carpets, and walls if you do not act fast and call in the professionals to handle the cleanup job. Water must be extracted right away because moisture can cause mold growth if left standing for more than 48 hours. Plus, it can cause structural damage. We can be at your house within a few hours after you contact us. Responding fast can help reduce losses to your property and items, which may result in lower restoration and insurance costs.

When our SERVPRO water cleanup team arrives at your Phoenix residence, they come ready to get to work. Truck-mounted or portable extraction machines can be put use to remove water. Both units are capable of extracting moisture quickly and efficiently. In most cases, we employ mobile devices for this type of job. Our expert and certified techs may also use pumps, extraction wands, and wet/dry vacuums to remove water from the affected areas. The team can also utilize probes and sensors to find and remove hidden pockets of water from behind baseboards or walls and under the flooring.

There are several pieces of equipment we can employ to dry the structure such as air movers that circulate warm air and dry the area rapidly. Out teams can also use high-velocity axial fans and dehumidifiers to evaporate moisture in the air and dry the structure. Air movers, fans and dehumidifying machines help speed up the drying process by reducing the level of humidity in the home’s atmosphere. Our techs may also utilize industrial heaters to quickly dry certain areas such as under the floorboards or behind the walls.

SERVPRO of Central Phoenix water cleanup services is available around the clock. We are close by and are always ready to help you in your time of need. When possible, our certified experts can restore your home to its preloss condition. Call SERVPRO at (602) 386-4268 any time of the day or night.

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How To Get Started With Water Damage In Phoenix

9/26/2018 (Permalink)

When our experts get called out to perform a water cleanup in Phoenix, we bring the cavalry with us.

An Expert's Guide To Water Cleanup In Phoenix

When problems with plumbing cause excessive pooling it requires removal equipment that most homeowners just do not own. Whether it's a slow leak or a full-scale burst pipe, the after-effects of crawlspaces, subfloors and carpet pads that become saturated by water can cause lasting harm to a property's structure.

When our experts get called out to perform a water cleanup in Phoenix, we bring the cavalry with us. Truck-mounted extraction units have stronger suction than their portable counterparts and can be vital in draining harder to reach areas. We usually reserve these trucks for commercial cleanups, but the large tanks they offer do come in handy for larger jobs at private properties.

When it comes to removing water, we use pumps at first, before moving in with more precise wet/dry vacuums and extraction wands. SERVPRO technicians must pass a stringent training program before working in our franchises. Their training allows them to use advanced techniques to make sure moisture can be removed from even difficult to reach areas.

Floorboards can be notoriously difficult to dry, which is why SERVPRO use flat lay drying techniques. A process by which a sheet is laid on the affected surface and air-circulation is applied. As the sheet inflates, water is drawn out and into the air. We have found this technique to be extremely useful in the removal of moisture from in between floorboards or gaps in your property's structure.

Carpets may be pulled up, pads replaced, and subfloors inspected to ensure every ounce of moisture has been removed. Once satisfied, SERVPRO can place rapid air-movers into the affected area. These circulate hot air, evaporating moisture. It is part of a two-step process that guards against the risk of mold or mildew buildup after a leak. The second step is to place humidifiers into the affected area and remove the evaporated moisture from the air.

At the conclusion of service, our technician can remove all equipment as well as any materials that need discarding. We can then walk you through the affected area to show you where work has been carried out, where items have been restored and which need replacing. At SERVPRO we know replacing items can get expensive, so we work toward restoration rather than a replacement to keep costs as low as possible for our customers.

If you need urgent water removal, do not hesitate to call SERVPRO of Central Phoenix at (602) 386-4268 for an expert solution.

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Stopping and Remediating Water Damage to Phoenix Homes

8/31/2018 (Permalink)

When facing a water damage incident in your home, it behooves you to contact SERVPRO quickly to dry out the area and remediate the damage.

SERVPRO Technicians Understand That Different Materials in the Home Absorbs Water at Different Rates

Phoenix homeowners have to deal with the effects of weather; the sun and the flash floods that happen every year. More flooding and other water issues occur and cost more annually due to plumbing and other internal problems than outside flooding.
 
Remediating water damage to Phoenix homes means first finding the source of the water and stopping it. SERVPRO restoration teams can perform routine plumbing repairs, to include replacing hoses and some types of piping. For major repairs, our team leader recommends to the homeowner to call in a licensed plumber.
 
In the meantime, technicians turn off the water main, if necessary, to stop further water intrusion. With that done, they remove any standing water or large puddles with extraction wands. These devices work well for shallow water, and with one or two, team members can complete a home in a day or two, depending on the total square feet involved.
 
With the water gone, SERVPRO technicians then examine the home for damage. They start with carpets and wood floors. Even after using the extraction wands, moisture can remain trapped in carpet fibers and between floorboards.
 
To dry carpets, team members lift them and roll them far enough to remove and dispose of the carpet pad. Each pad can hold a huge amount of water, are difficult to dry, and therefore, cheaper to replace than restore. They unroll the carpet back to its original position and open an entry and exit point opposite to each other. Technicians then set up an air mover to force warm, dry air under and over the carpet to dry it, while a fan at the exit point draws out the cool, damp air under the carpet and forces it outside the affected room.
 
Technicians use the same devices to dry the surface of wood floors. If there is water underneath the floorboards, they can also use the air mover with a hose to direct warm air in the cavity to speed up the drying process to prevent cupping, splintering, and other wood damage. This method also reduces the risk of a mold infestation.
 
When there is standing water in a home, the goal of SERVPRO of Central Phoenix is to remove it and remediate any damage before it becomes a permanent issue. If you need us, call (602) 386-4268 today. We are here for you.

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Panicking Is Not an Option When You Face Water Damage In Phoenix

5/15/2018 (Permalink)

When water damage happens in your own home, it can be overwhelming. Contact SERVPRO for remediation services.

Team SERVPRO Quickly Remediates Water Damage in Your Home After an Inspection 

Whether the result of water damage in your home is plumbing leaks or flooding, you need the right expertise and equipment to salvage your contents and return it to its preloss state. Professionals in the industry undergo specialized training that enables them to inspect and extract the water using the right techniques. When we are working on your Phoenix home, we document everything and at the end perform an analysis to determine whether all is back to normal.
 
Once you call our SERVPRO team, we conduct an inspection and assessment to determine the degree of water damage in your Phoenix home. During this step, we identify the source of the moisture and stop it if it is still flowing. We also look at the type - it can be black, gray or clean water - and settle on the most appropriate restoration process. To determine the degree of moisture penetration in your structure, we can use moisture meters and sensors.
 
When doing water extraction, our SERVPRO technicians use pumps as well as portable and truck-mounted water extractors. If the amount of water is massive; we may decide to use powerful truck-mounted systems. In most cases, the amount of space on the site determines the type of equipment we employ during water extraction. When necessary, we perform minor demolitions to create enough space.
 
After removing the water, it is time for our SERVPRO team to dry your structure. We set up air movers to enhance water loss through evaporation to the surrounding air. As they add moisture to the surrounding, the humidity rises, and there is need to extract the vapor from the air by using dehumidifiers through a process known as dehumidification. During the restoration, we track and monitor the content of moisture and stop once we reach the standard levels.
 
SERVPRO of Central Phoenix is an industry leader in storm, mold, fire and water damage cleaning and restoration. Call us at (602) 386-4268 irrespective of the time of the day, and we can restore your home to its preloss condition.
 
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Phoenix's Water Damage Professionals

3/13/2018 (Permalink)

If appliances or piping happens to malfunction, water possibly gets into places that it is not supposed to be.

Professional Water Damage Restoration

It is a well-known aspect of life that accidents happen. Often, accidents come in the form of a mishap inside your Phoenix home. Things break causing other problems that possibly ruin building materials and contents inside your house.

If appliances or piping happens to malfunction, water possibly gets into places that it is not supposed to be. Water possibly causes devastating damage, and you should always call in SERVPRO's water damage experts of Phoenix. Our experienced technicians get trained, and IICRC certified with mitigating problems inside your building.

Unwanted moisture possibly destroys contents and building materials in and around your residence. If water issues do not get dealt with by professionals, it is possible that mold growth occurs. Our SERVPRO restoration crews know what it takes and have all of the necessary industrial equipment to mitigate moisture problems whether they are big or small.

Anytime we are dealing with water-related problems inside a residence; there are steps we always follow to efficiently mitigate the issue and ensure that mold growth does not occur in the future. The initial step is always to do what it takes to make the work area safe for our crew and any occupants. Then, our team uses specialized equipment to extract water out of floors, carpet, and upholstery.

Next, our specialists start the drying procedure to drop moisture levels down inside your structure so that mold doesn't have the chance to grow. We use monitoring equipment to test moisture levels in the air and materials such as the flooring and walls. When drying any building, our goal is to drop moisture levels down to the conditions they were before the water leak took place.

When attempting to dry out your home, we use the industry's best drying equipment. We use advanced air movers and dehumidifiers to create the ideal environment to reduce moisture levels.

Whether your water-related problem is minor or severe, it is vital that you seek professional help. To get the best results when mitigating problems inside your home, call SERVPRO of Central Phoenix at (602) 386-4268 for assistance any time of the day and every day of the week.

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How Your Phoenix Property Benefits from Water Damage Restoration Services

2/12/2018 (Permalink)

Phoenix House Leak? Contact SERVPRO for Cleanup and Restoration

Quick Water Removal Mitigates Damages and Saves Possessions in Phoenix

Several hazards are likely to result by failing to address the water damage challenges as soon as they happen. For instance, your contents may suffer costly damage and with time what was salvageable may end up with permanent damage. Electrical hazards may also show up, and therefore we always advise residents of Phoenix to work with professionals even when they think the situation is not that serious.
 
Identifying and stopping the source of the water damage in your Phoenix property is the first step that our SERVPRO technicians perform. After that, we use detection equipment to determine the degree of water penetration. For general moisture detection in walls, carpets, and other areas, we use moisture sensors. However, for an accurate moisture reading and monitoring of the drying process, we use a moisture meter.
 
When there is some standing water in your structure, we have to extract it using the appropriate extraction equipment. With the help of portable or the truck mounted extractors, water removal is possible. Usually, our SERVPRO team uses moveable types when removing water from areas with limited access. Apart from removing the water, the extractors are also helpful when cleaning upholstery and carpets.
 
Creating an environment where the rate of drying is faster is necessary during the restoration. That is why our team enhances airflow through the use of air movers. After the water evaporates, it increases the air's moisture content which after sometime cools and settles on areas. To prevent that, we perform dehumidification

to lower the humidity of the air through the use of desiccant or refrigerant dehumidifiers.
 
When some contents absorb the water, they rot, and after some time unpleasant odors result. Where possible, we remove the sources of those smells and after that administer deodorants by using ULV foggers or thermal foggers to neutralize them.
 
SERVPRO of Central Phoenix is a proven leader in storm, mold, fire and water damage restoration. Call us at (602) 386-4268 to get trusted services that you deserve irrespective of the disaster size.

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Aging Pipes In Your Phoenix Home Could Create Water Damage

1/9/2018 (Permalink)

Pressure and Ruptured Water Pipes Can Lead to Damage in Phoenix Properties

Pressure Can Lead to a Call for SERVPRO When Plumbing Ruptures in Your Phoenix Home

When you think of indoor plumbing rupturing, most people consider excessively cold weather that freezes pipes. While this might not affect Phoenix homes, the area is still susceptible to water main breaks. When this occurs, and the portion of main is shut down to repair the break, air can enter the line. Depending on the quality of your backflow prevention system in your house, this air can enter your indoor plumbing quickly and provide a lot of pressure.
 
There are a plenty of Phoenix homes that become susceptible to water damage from events like these, and a bad enough break could ultimately affect numerous homes at once. For many houses, the indoor plumbing is sufficient to handle this added pressure for as long as it exists until air can work back out of the piping, but with older or improperly installed plumbing, this could lead to a water emergency for your home.
 
Our SERVPRO technicians have seen all manner of water damage, and we have the tools and expertise to clean up the mess for you. The process starts with eliminating the root of the problem, which means initially cutting the supply of water into your home via the primary service line valve. Shutting off the supply ensures that further damage does not occur and that your water utility bill does not skyrocket due to excessive demand pulling through the meter.
 
Depending on the severity of the damage that is visible when entering your home, our SERVPRO professionals get to work with our wide range of tools and equipment. Extraction of the water is often accomplished using wet-vacs, offering spot specific control for water removal efforts. Depending on where the break occurred, your drywall could be damaged and in need of repair as well. The assessment of repairs and further restoration requirements happens alongside our drying efforts with air movers and dehumidification equipment.
 
Many people are not aware of the condition or strength of their indoor plumbing until it fails. If you have any manner of a water emergency, do not hesitate to call our experienced team of professionals at SERVPRO of Central Phoenix. You can reach us 24/7 at (602) 386-4268.

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Tips on Preventing and Mitigating Water Damage in Phoenix

10/13/2017 (Permalink)

SERVPRO Tip for Phoenix Properties--Prevent Water Damage with Clean Gutters

Phoenix Properties Benefit from Proactive Inspections and Awareness

SERVPRO has expert advisors and the necessary expertise to recommend some of the ways and means of mitigating water damage in your Phoenix home.

When excess water accumulates in your Phoenix home, it may cause major damages.  These range from the weakening of the foundations to the peeling off of paints, to the damage of fabrics, and furnishings. To mitigate these conditions effectively, SERVPRO recommends that you equip yourself with some tactics and ideas. This is because these dangers may often happen rapidly, and as such, require swift responses. Protecting your home after water intrusion by extraction and restoration is a cornerstone of our business.

SERVPRO recommends that you clean your roof gutters and downspouts often. You should do this, especially in the spring and summer months when the amount of precipitation is naturally higher. This is to minimize the clogs and the resultant side effects.
You should never attempt to pour grease down your sink. The grease can clog the sink and drainage. In so doing, it can impede the smooth flow of water and back up the water causing damage.

Taps or faucets that are not entirely closed are common causes of excess water in the home. Before retiring for the night or leaving the house for work, counter-check to ensure that all of them are completely shut off.

SERVPRO also suggests that you ensure that the rest of your plumbing is intact at all times. Be sure that they have no leaks, perforations, or other issues that may occasion water spillages. Replace old drain hoses from washing machines, inspect supply lines for leaks, and always periodically inspect your water heater for leaks or rust which can indicate an impending problem.

SERVPRO of Central Phoenix is always ready and willing to be of help to restore and clean up any damaging water event. Just give us a call via the hotline (602) 386-4268 anytime 24/7.

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Getting Proper Help To Combat Water Damage Situations Occurring In your Phoenix Area Home

6/13/2017 (Permalink)

Phoenix Water Problem? Call SERVPRO for Swift Help

SERVPRO Provides Professional Restoration Post Water Intrusion

Water can be quite ruthless; it can bore through solid materials like concrete or blocks if given enough time and cleverly makes its way into any crack or crevice found on your property. It is thoughtless, unconcerned, or impartial to whether or not it does damage to your home.
 
A professional water damage restoration specialist in Phoenix can help you fight back against water issues plaguing your home.  With a variety of tools, experience, and training a quality technician can make the most of what your insurance company provides and work hard to produce the results you deserve. There is no reason for you to take problems like this on alone, in fact, it is likely better that you seek help from the start.
 
SERVPRO  technicians respond to a variety of water intrusion situations, providing customers with a solution to each one in detail. During the winter months, you may have problems with frozen or broken pipes. When a pipe bursts, you can easily find your home filled with over 6-inches of water within minutes.
 
Some SERVPRO customers have had issues with their pool. Where you empty, clean, and then refill your pool, only to become distracted, having chlorinated water run across their freshly manicured lawn directly into their basement, flooding storage and causing significant damages.
 
SERVPRO also responds to a variety of issues concerning washing machines or dishwashers. A malfunctioning appliance can flood your home within minutes, leaving little time to react. Causing serious damage to your flooring, furniture, and belongings, or even leading to additional hazards that make it hard to recover.
 
It takes industrial-grade water extraction equipment and infrared moisture detectors to get water out of every nook and cranny; it is just not enough to mop up and move on. Cleaning, deodorization, and sanitation technicians with the proper IICRC certification provide you with your best opportunity for recovery.
 
All you have to do is contact SERVPRO of Central Phoenix to receive quality one-stop solutions; we can help you recover from most of the problems that occur in your home, call today. (602) 386-4268

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Flooding and How the Quality of Water affects You.

10/14/2016 (Permalink)

If you experience flash flooding and water rises above the main level of your home, you need to be aware of the quality of the water soaking through your drywall and damaging your floors. This water is called “Cat 3” or Category 3, the worst quality of water measured. Cat 3 water can contain chemicals, carcinogens, sewage, and dead animals. It is important you do not come in direct contact to Cat 3 water. As a professional restoration company, SERVPRO® of Phoenix at 480-503-2090, 24/7 365, is experienced at extracting the water and removing all materials affected by this type of water. We also use EPA registered antimicrobial solutions to kill bacteria and make the structure safe for human habitation. Our technicians are trained to take care of your possessions and we will be with you every step of the way.

The Responsibility of the Homeowner in a Water Loss.

10/14/2016 (Permalink)

It seems obvious, but the absolute first thing you do when encountering a pipe burst and water pouring through your home is to turn off the water. You need to have at your disposal a water meter wrench (you can get one for less than $20.00 from your local hardware or Big Box store). Some houses and most commercial properties have a main water shut off valve inside the house, but most do not, and it is important to train everyone from teenagers to seniors how to use the wrench to cut off your water meter. The difference between a 500 gallon water loss and a 5,000 gallon water loss can be enormous. Next call us, SERVPRO® of Phoenix at 480-503-2090, 24/7 365, and your insurance agent. We can refer a competent plumber to repair any damage to water pipes. If you call a plumber first, beware of those who offer to have “someone they trust” come to remove the water and dry the house. Make sure they have all of the proper certifications.   Our goal is to return your house to pre-loss condition as affordably as possible. Just remember this: We are….faster to any disaster!

"Water, Water Everywhere/Nor any Drop to Drink"

10/13/2016 (Permalink)

These famous lines from Samuel Taylor Coleridge's poem, "The Rime of the Ancient Mariner" are spoken by a sailor on a becalmed ship, in the middle of the ocean, surrounded by salt water and speak to the desperation one feels when events are out of control.  We at SERVPRO of Phoenix are familiar with helping property owners who feel that way and can help them get back in control with our experienced technicians and our state of the art drying equipment.  We practice the Science of Drying.....and we specialize in restoring your property.  We are a "One Stop Shop" - a company who can dry your property, take care of your contents, and rebuild if necessary.  Call us at 480-503-2090 and we will be there 24/7, 365.