Recent Posts

Lightning Strikes from Monsoons Pose Fire Danger

4/30/2021 (Permalink)

Living in Arizona, we are no strangers to severe storms that are also known as monsoons.  From light sprinkles to high winds to dust storms to lightening, monsoons can bring the whole package and take even the most seasoned homeowners by surprise. Severe pop-up storms loaded with cloud-to-ground lightning are especially common during these monsoons. While any of the above can cause damage, lightning strikes are exceptionally dangerous as they can result in fire damage to your home. Learn more about how lightning strikes from monsoons pose fire damage, how to prepare and what to do if it happens to you.

What are monsoons in AZ?

Typically, the monsoon season in Arizona lasts between the months of June and September, bringing us our cool relief in the hot summer months. The long-term average rainfall in the state is 5.37 inches. As the monsoon arrives an increased threat of lightning comes with it. Lightning, accompanied by little rainfall, start many fires each year for homes, buildings, and outdoor areas. According to the NFPA (National Fire Protection Agency) lightning causes over 22,000 fires each year.  The Insurance Information Institute states that lightning strikes cost roughly $900 million in homeowner’s insurance losses each year. 

How to be prepared and protect your home

There are some steps you can take to protect your home from lightning strikes:

  • Use a home lightning protection system. This can include lightning rods, main conductors, grounds, bonds, or surge protectors.
  • Unplug electronics and appliances.
  • Install surge protectors/surge suppressors.
  • Be sure to check your insurance policy to make sure you have coverage for damage caused by lightning.

What to do if your home experiences lighting-related fire damage

After any fire damage situation, your primary focus should be safety first. Here are a few tips to keep you safe while you wait for SERVPRO’s fire remediation specialists to arrive on the scene:

  • Only do activities that are safe for you to perform until help arrives.
  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
  • Keep hands clean so as not to further soil upholstery, walls, and woodwork.
  • Place clean towels or old linens on rugs, upholstery, and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator and prop doors open.
  • Clean and protect chrome with light coating of petroleum jelly or oil.
  • Wash houseplants on both sides of leaves.
  • Change HVAC filter.
  • Tape double layers of cheesecloth over air registers.

Once the pros at SERVPRO of Central Phoenix show up, you’re in good hands! We offer a range of effective restorative tactics, including debris removal and emergency board up or tarping by our contracting division. Our licensed contractors can also oversee the reconstruction and renovation of your property once fire mitigation is complete. Our technicians focus on every damaging effect throughout your property from air quality concerns to soot and smoke residue removal. We offer comprehensive restoration from the initial inspection through the final walkthrough to make the process more efficient and cost-effective for our customers.

We hope that you are never faced with fire damage, but if you are, remember SERVPRO of Central Phoenix is available 24/7 to help.Our IICRC Certified technicians have years of experience in the field and the training to handle any fire damage situation.  Call us if you experience a lightning strike that causes fire damage to your home. Call us at 602-386-4268 to help you recover from a lightning fire in your home.

SERVPRO Can Assist with a Biohazard Cleanup in Your Home

4/30/2021 (Permalink)

Some kinds of cleanup simply need to be left to professionals. Because of the nature of the substances from biohazardous situations and the training needed to eliminate them safely, the aftermath of criminal activity in your home requires professional attention. SERVPRO is well trained, and our equipment designed to help you through this catastrophe.

Our crime scene cleanup experts can help

If you experience a crime in your home that needs cleanup in the aftermath, our crime scene cleanup experts can handle it efficiently and professionally. Whether a traumatic injury or death results in the need for blood or other bodily fluid removal or vandalism or drug activity occurs in your home while you’re away, we are ready to restore your home and your peace of mind.

Why professional cleanup is necessary

Even if the biohazardous materials left behind are minimal, the pathogens possibly present when blood and other fluids are present must be removed following safety and health codes. OSHA, Environmental Protection Agency, and local health inspection agencies require that certain procedures be employed. SERVPRO of Central Phoenix ensures that all our employees responding to your home are fully certified and experienced in this specialized restoration area.
If drugs such as synthetic narcotics and opioids or methamphetamines are involved at a crime scene, do not expose yourself or your family to these risks. Let our SERVPRO biohazard cleanup experts clear your home of these and other dangerous substances.
Police efforts during the event may contaminate your home with irritants such as tear gas or pepper spray. Evidence-gathering materials can stain and damage surfaces, fixtures, and furnishings. SERVPRO crews use cleaning products and methods to eradicate these residues. Deodorization strategies are sometimes necessary to return your home to its pre-crime condition as well.

We’re here for all your biohazard cleanup needs

The decontamination of a home due to trauma, sewage backups, chemical spills, hoarding or other biohazards can be both dangerous and emotional. Specialized training and experience are key when choosing a cleanup company to resolve these circumstances. We provide cleanup and recovery services for many biohazard situations. These include the following:

  • Sewage backups
  • Crime scene residues
  • Suicide/death accidents
  • Homicide cleanups
  • Blood cleanup
  • Accident cleanup
  • Hoarding scenes
  • Animal waste/remains
  • Chemical spills
  • Tear gas cleanup
  • Meth lab cleanup

If you experience a situation that requires biohazard cleanup in your home, we pledge to be there for you and your family on all levels as we help during this challenging time.

Contact SERVPRO of Central Phoenix for your biohazard cleanup needs. We are available 24/7 at (602) 386-4268.

Steps to Recovering from Storm Damage

4/26/2021 (Permalink)

As monsoon season approaches, it’s good to have a reminder of what you should do should your home experience storm damage.

Take inventory

Taking inventory of the storm damage needing repairs is your first step. Remember that most insurance companies cover damages from the storm over the entire property, not just the structure on the property. Not all insurance companies support this, but it’s better to document all damages just in case yours does. Check with your insurance agent to understand your coverage so you’re well-versed ahead of time.

Document the damage

Document any damages from the storm to the outside of the entire house like the walls, windows, doors, gutters, roof, any major structural elements of the house. Look around the entire property including the front and backyards, the side yard, storage areas, garage, and any equipment kept outside. Document and take pictures of any damages you find. Be sure to visually examine any damages to any power or gas lines and anything else that serves power and water to the building but only do so visually; leave in-depth examination to the professionals.

Call your insurance agent

Once you’ve documented what needs to be repaired from the storm damage, call your insurance agent. More than likely your insurance company will take the time to open a claim, but all insurance companies run differently with different processes and policies that need to be adhered to have a successful claim. Again, planning ahead is your best bet so know the answers to these questions well before you need to place an insurance claim:

  1. What are all the terms of the insurance policy regarding storm damage repairs?
  2. What is the deductible on the storm damage repair and the caps?
  3. Does the insurance company have authorized vendors that you must contact, or are you able to contact your own storm damage repair company?

Contact SERVPRO of Central Phoenix

If the insurance policy allows you to reach out to your own storm damage repair company, call one you trust. A leader in the industry like SERVPRO of Central Phoenix that has a vast amount of experience repairing storm damage done to both the interior and exterior of properties is your best bet. We are licensed, bonded, and certified and our techs are well trained and very empathetic to those experiencing all kinds of disasters. So, after taking precautions to prevent future storm damage and you still fall victim, give us a call and we’ll be happy to help you out. We are available 24/7 with an immediate response, so call us at 602-386-4268.

Addressing Air Quality in Your Home After a Fire

4/21/2021 (Permalink)

Smoke damage and odor can often be challenging aftermath to contend with after a house fire. After the flames are extinguished and cleanup started, there are often lingering odors that can be tough to get rid up. A professional fire remediation company can not only help with fire damage cleanup, but odor issues as well to help restore the air quality in your home.

When cleaning up isn’t enough

Much of the cleanup and restoration when it comes to air quality in your home focus on cleaning and fire smoke odor removal. Indoor air quality is a focus for our SERVPRO® professionals send out to your home once firefighters have left. We work quickly to utilize purification equipment such as air scrubbers and hydroxyl generators to run your home’s air through HEPA filters over time to begin pulling smoke particles and soot from the environment and reducing odors. Odor elimination is never an afterthought with our technicians. We know that a simple cleanup isn’t enough to address air quality and lingering odors after a fire.

What kind of smoke impacts odors after a fire?

Smoke damage often depends on the type of smoke that affected your home throughout the fire. Dry smoke results from high heat, but the residue is easier for SERVPRO technicians to clean with dry and wet sponges on the coated surfaces. On the other hand, wet smoke leaves a thick residue on surfaces and contents, which often requires specialized equipment to clean and deodorize fully. The heat generated by a house fire plays a key role in the actual penetration of soot particles into porous materials like drywall and fabrics. Addressing these helps eliminate odors in a home.

We leave your home odor-free when we’re through

Improving the scent of your home after a fire is a concern for our team. Waiting for deodorization allows our technicians to leave your home completely cleaned and odor-free so we do the most thorough job possible because we know remediation includes not only fire damage cleanup, but the residual soot and odors. Our thermal foggers can often do the greatest amount of deodorization, as these machines are suitable to use in open areas, fabrics, soft materials, and work to remove odors from surfaces as well. Our technicians use their expertise to address the air quality situation and remove odors.

Smoke can provide many damaging effects to your home after a fire emergency, including tough odors that impact air quality. Our SERVPRO of Central Phoenix response team has the expertise and tools to help. Give us a call today at 602-386-4268.

What to Know if You Experience a House Fire

4/14/2021 (Permalink)

House fires are devastating. It’s important to do everything possible to keep your home and family safe and know what to do if you do grapple with a house fire. Here are a few key fire safety tips to keep in mind, and what you should expect afterward.

Make a point to inspect your home’s smoke detectors often.

Smoke detectors are critical to fire safety and should be installed in every bedroom and on every floor of your home. While many suggest annually changing the batteries in detectors, homeowners should also do a routine check to ensure they are operational, and replace them every ten years or as directed by the manufacturer. Whether they’re battery-operated or hard-wired, these more regular checkups can help keep your home safe.

Create a family fire escape plan. 

People can become inundated when a home fire breaks out. Creating an evacuation plan for the event of a house fire starting is a great way to ensure everyone in your household will know exactly what to do and can act efficiently if a fire breaks. Plan out your exit routes, meeting locations, and any special provisions your family members may need. Assign one person specific tasks such as gathering pets or contacting family members not in the home to make sure everyone is protected and communication stays consistent.

Don’t leave flames unattended. 

Since open flames are common in homes, many people forget the significant dangers they can pose. Whether it is from a cooktop or candle, a flame can spread to other surfaces in an instant, which is why it is critical to never leave any flame unattended for any length of time ever. Curious pets and children can easily cause a fire if left unattended. Always extinguish all flames when you’re not in the room. Always.

Putting out the flames can cause water damage

When a fire happens, it’s important to get the flames out quickly. Unfortunately, extinguishing flames can bring damage on its own. Firefighters whose sole purpose is to battle flames will do whatever it takes to stop the fire, which often includes an excessive amount of water. Though the fire gets extinguished, water damage is a real issue to be dealt with. Soaked furniture, carpeting and other belongings need professional attention. Along with soot and possible chemicals left behind by firefighters, water can be a huge problem. It’s important to work with professionals who understand not only fire damage remediation but water damage remediation to help you recover from the water left behind.

Failing to address water can lead to other issues

Homeowners may feel that water is the least of their worries but unfortunately, if the water left behind is not addressed properly and thoroughly, you may end up with mold and odor issues in addition to damaged property. SERVPRO professionals use special equipment to extract water thoroughly and then address any property damaged by water.

Be prepared should a fire break out

No one wants to contemplate the possibility of a fire, let alone the damage caused by the water used to extinguish the flames, but you need to have a plan on what to do if a fire breaks out and how to handle the aftermath. In addition to all that’s mentioned above, think about what you’ll need to do once the fire is extinguished and you’re facing water damage in addition to fire damage. It’s important to contact a water remediation company to assist with the damage left behind from extinguishing smoke and flames. SERVPRO of Central Phoenix has a staff of trained professionals to assist you in this time of need. We’re available 24/7 to help you recover. Call us if you experience any kind of disaster at 602-386-4268.

We’re Here When Phoenix Homeowners Need Remediation Services

4/8/2021 (Permalink)

No one plans on needing remediation services for their home, but it’s good to know who to turn to if you experience a disaster of any kind. We know that homeowners have options when it comes to choosing a restoration and remediation service for their home. Few companies match the experience and skill of our highly trained staff of professionals when it comes to fire, water, storm or mold damage. Learn why SERVPRO of Central Phoenix is the best number to have on hand should disaster strike.

Our certifications

SERVPRO does a comprehensive job of training every technician from the moment they join the team. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, the SERVPRO of Central Phoenix staff is armed with the knowledge to restore your home and help you recover from any disaster you may experience. Our technicians get the training that certifies and sets the standards for the cleaning and restoration industries. Our professionals study IICRC standards and best practices in water and fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses. This level of training ensures that your home gets the attention that it needs to recover from any incident that occurs.

Additional SERVPRO training

In addition to IICRC training, our staff of professionals also can go through additional employee certification training including:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning

This all supplements the initial 15-day training our techs receive upon joining SERVPRO of Central Phoenix. The course at the SERVPRO Corporate Training Facility is the foundation of the SERVPRO training program. This course covers many restoration topics including:

  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning
  • Mold Mitigation

Continuing professional development

The training for our technicians is ongoing. We offer web-based training and continuing education classes in water damage restoration, fire damage restoration, understanding mold in the restoration industry, restorative drying for loss control, and mitigation awareness response. We do everything we can to ensure our customers are getting the absolute best there is when it comes to disaster recovery services.

We're here for your remediation needs

When you suffer a loss to your Phoenix home, contact SERVPRO to get services from highly trained professionals that are available 24/7 to respond to any need that you may have. Call us today at 602-386-4268 to learn more about us.

Tips to Prepare for the Upcoming Monsoons in AZ

3/18/2021 (Permalink)

Upcoming monsoon storms will leave behind plenty of local storm damages so preparing your home or commercial property beforehand makes perfect sense. The microbursts tend to uproot trees of any size and carry outside furniture and play equipment down to another neighborhood. We’ve listed a few top things you can do to protect your property from the monsoon local storm damages.

Secure Trees to Prevent Storm Damages

One of the most common hazards that occurs during a monsoon storm is the uprooting of trees along with heavy branches being ripped off tossed about. Not only can this cause more damages to your property, but it can also cause some serious danger if nearby power lines are affected. Be sure that all your smaller or newly planted trees are double staked. You want them loose enough to give enough room for the tree to bend with the gusty winds, but secure enough to prevent them from being ripped out of the ground or broken off by powerful winds. You should also trim the more mature trees to eliminate the branches that are thinner so that the limbs will have less weight.

Check All Windows and Doors for Sealing

Go through your home and inspect all the windows and doors for any spaces or gaps where water and dirt can seep through. If you see any space within the frames where the seal is, it’s time to replace that weather stripping. Be meticulous because even the smallest amount of water will come in and cause mold which can spread around and will require professional mold remediation and removal. Replacing the weatherstripping will also prevent the dust from getting inside and settling on all the furniture, floors, and carpet. Prevention goes a long way here!

Inspect Your Roof

Get up on your roof and look for any loose shingles or tiles before the storm season begins. This should be done regularly throughout the monsoon season. Strong storm winds often displace shingles and tiles which leave the property vulnerable to the storm elements that could cause even more damages.

Check Drainage Patterns Surrounding Your House

In the past, have you ever noticed any issues with the drainage patterns which causes all the water to collect into pools? If you have, get that professionally addressed before the storms come. Protecting your investment from any potential water damages is obviously in your best interest.

Make Room in the Garage Before the Monsoon

Unsecured items outside of your property leave everyone at risk. The monsoon winds can be extremely powerful, capable of picking up objects from the ground, carrying them somewhere else. Just make sure to clear away enough space in your garage to put bicycles and whatever else you may have unsecured on your property, like patio furniture or pool toys. If microbursts can uproot large trees, knock down brick walls, and carry trampolines down the street then they can easily swipe your furniture and other items, potentially causing even more local storm damage.

We're always here to help with storm damage

Regardless of how careful you are, life still happens, and there will still be some flooding and storm damages each year. That is why SERVPRO of Central Phoenix is here if it happens to your home. Available 24/7/365 for any emergency disaster! Contact us at 602-386-4268. Our technicians are highly skilled, well-trained and are here to help if you experience any local storm damages during this upcoming monsoon season.

We Do the Job Others Don’t Want to Do: Biohazard and Crime Scene Cleanup

3/18/2021 (Permalink)

The aftermath of a crime needs a cleanup to help bring a home back to normal. When something as difficult as a crime occurs that causes a biohazard situation, only a specially trained disaster restoration company is certified to complete this necessary cleanup job. SERVPRO offers this critical service in our community, doing the job many other companies don’t do or aren’t professionally trained to do.

What to do after a crime occurs

It can be overwhelming for a homeowner when a traumatic event occurred in your home. After authorities leave the crime scene, there may be a biohazard situation that still needs to be addressed. Because of the nature of the cleanup, this should be done by professionals. It’s important to arrange for a biohazard cleanup  of your home. SERVPRO’s trauma and crime scene cleanup technicians can assist with this task, following all federal, state, and local rules to keep both residents and work crew members safe until the job is complete. The procedure used to clean and disinfect surfaces contaminated is prescribed by the Occupational Safety and Health Administration (OSHA) and the Environmental Protection Agency (EPA). SERVPRO ensures that all technicians responding to crime scene cleanup have the appropriate training and certifications. SERVPRO of Central Phoenix is well-versed in these procedures to ensure a thorough cleaning of your home after a crime or other biohazard situation has occurred.

How biohazard cleaning is done

The decontamination of a home or business due to trauma, sewage backups, chemical spills, hoarding or other biohazards can be both dangerous and emotional. Specialized training and experience are key when choosing a cleanup company to resolve these circumstances. We provide cleanup and recovery services for many biohazard situations. These include:

  • Crime scene residues
  • Suicide/death accidents
  • Homicide cleanups
  • Blood cleanup
  • Accident cleanup
  • Chemical spills
  • Tear gas cleanup
  • Meth lab cleanup

The SERVPRO crime scene teams manage this cleanup, taking care to leave your home as close to pre-situation as possible. Throughout any crime scene cleanup, our employees demonstrate respect and empathy to those returning to the home. Compassionate and committed to doing their best, crime scene technicians take pride in the services they offer you.

Contact SERVPRO if you need assistance with biohazard cleanup

Should you experience a crime or other trauma in your home and need biohazard cleanup, contact SERVPRO of Central Phoenix at (602) 386-4268. Our highly trained, professional, and compassionate team of professionals are here to serve you 24/7.

Is Your Apartment Safe from Water Damage? Not if You Have Neighbors!

3/16/2021 (Permalink)

Whenever moisture makes its way into your apartment, there is a possibility that your unit can get negatively affected, resulting in water damage. Many times, your apartment can suffer from water damage without you even noticing it, because the source is actually coming from your neighbor’s apartment!

When water damage happens to your apartment

Moisture can soak into your unit from other apartments, and you might not even realize it. Unfortunately, if you don’t spot the damage right away, it can get worse. Wet materials in other parts of the building can cause humidity to rise inside the entire complex. Humidity can cause water damage issues with your apartment’s contents and building materials even if nothing inside your unit comes into direct contact with moisture. It may be as minor as simply experiencing a mold or mildew odor in your apartment. However, if the water continues to seep and ultimately enters your apartment, more damage can be done.

How to tell if you have water damage

As mentioned above, unseen water damage is often noticed because of the presence of a moldy odor. Upon further inspection, you may find additional damage, such as small mildew spots on walls or ceilings, slightly buckled walls, floors or ceilings, or other stains. If the water leak is actually in your own apartment, a loss of water pressure or hot spots on your floor may indicate a water pipe leak. If you experience any of these, or otherwise suspect water damage, it’s best to call in the pros.

Call SERVPRO for water damage issues

If you know there is a plumbing failure inside your building or even suspect you or your neighbor has water issues; it is wise to call in the professionals at SERVPRO. Our highly trained team can tell you if there is water damage inside your apartment unit. Our technicians are trained to be able to tell if excessive moisture has affected your dwelling or not. We know where to look and how to check for problems. Through the combination of training and experience, we can tell you whether there is an issue inside your home. Our SERVPRO technicians use their extensive training achieved by their completion of IICRC certification programs to determine where moisture could have entered your apartment unit. We know how water travels through a structure as well as we know how buildings get built so that we have a good idea of how liquid moves through your apartment complex. Once we get a good idea of where moisture could be, we utilize advanced technology to determine the moisture content of your structural components and personal possessions.  

If you ever hear about a water leak taking place in an apartment unit near yours, then call SERVPRO of Central Phoenix at (602) 386-4268 for fast 24/7 service. Address the water damage before it gets worse, call in the water damage remediation experts today!

Fast Response to Home Fire Damage Saves Costs

3/10/2021 (Permalink)

One of the important factors that can impact how costly a home fire can be when it comes to repairs and restoration is how fast a team of damage mitigation professionals can get to the scene and control the situation. A company that takes too long to respond to a disaster can have costly results. People nationwide trust SERVPRO franchises and technicians to arrive at their homes quickly and prevent as much damage as possible thanks to a few key advantages we have. Learn why a fast response to home fire damage can save money.

How we arrive faster

SERVPRO crews can arrive within just a couple of hours of your first call reporting fire damage to your home. We keep our fire damage remediation specialists on standby 24/7 to react quickly if called upon and make sure every disaster gets treated with the standards of speed and thoroughness that we have established nationwide. Whenever you call, a live representative will take your call and immediately begin the fire remediation response process to send help to your home quickly.

Why does a fast response time matter?

The benefits of readiness in our technician team pay off for our clients. Many damaging effects of a fire, such as smoke residues and water-mixed sludges, can cause severe damage over time to your home through chemical reactions with building materials, deep staining, and many other effects. People often are so overwhelmed by having experienced a fire that they delay calling for remediation help, either because they don’t know who to call or try to do the cleanup themselves. It’s always recommended that you call fire remediation specialists who know how to handle the damage caused by fire and do so quickly. By arriving fast, we can target the most pressing damaging factors first and stop them from causing any further problems in your home. The result is a faster clean-up time, fewer materials replaced, and a lower final bill. We follow a very specific remediation process, keeping the customer in the loop for the entire process to ensure we’re working together to get your home back to preloss conditions.

Call us immediately if you experience a home fire

We understand that home fires are devastating, and immediately after a fire, times are confusing and overwhelming. SERVPRO of Central Phoenix is a locally owned and operated company with national resources that enable us to handle any variety of fire damage quickly and with minimal costs. We will work closely with you to handle all your remediation needs. Call us at (602) 386-4268 to learn more about or request our services.