Recent Posts

Work with Highly Trained Professionals for Your Phoenix Commercial Cleaning Needs

11/27/2019 (Permalink)

SERVPRO has been a name people can trust for all their residential disaster services such as fire damage restoration, mold remediation and more. Did you know that SERVPRO of Central Phoenix offers commercial cleaning services too?  We do! SERVPRO offers a full array of commercial cleaning options for businesses of all sizes, so now you can call us for any residential or commercial cleaning need!

Commercial cleaning services for your everyday needs

Common wear and tear gradually soils your office. When grime, odor, and moisture challenges go beyond the scope of your regular janitorial staff, you can call SERVPRO of Central Phoenix for prompt service. Our service offerings can help in removing an odor problem or deep cleaning flooring or carpets, so your workspace look its very best. The every day commercial cleaning services we offer include:

When your regular cleaning crew just isn’t cutting it, SERVPRO’s highly trained team of service professionals can get the job done.

Commercial cleaning for unforeseen circumstances

When your business suffers a loss that requires professional cleaning, SERVPRO of Central Phoenix is the only business to call! We offer several commercial cleaning services for businesses of any size, including:

When any of these unforeseen needs arise, rest assured that our crew has specialized training and products to get your property back to business. Of course, we also offer our premiere flood restoration, fire restoration, mold remediation and storm damage recovery services as well. Your business can rest assured knowing that no matter what disaster strikes, SERVPRO of Central Phoenix can be onsite, 24/7, to help.

Big cleanup job?  No problem!

The SERVPRO Commercial Large Loss Division is comprised of our best of the best in restoration services. Our elite large-loss specialists are highly qualified and strategically positioned throughout the US to handle any size disaster, anywhere in the country. Every large loss is supervised by a commercial operations manager to help ensure seamless communication and timely mitigation. If your business suffers a significant loss, you’re in good hands with SERVPRO.

Now that you know SERVPRO of Central Phoenix handles both residential and commercial cleaning services, why use anyone else? Call us at (602) 386-4268 for any needs that you have, big or small!

Get Help with Odors Caused by Fire Damage in Your Phoenix Home

11/26/2019 (Permalink)

You recently experienced one of the most traumatic incidents a homeowner can face: fire in your home. The flames are out, leaving significant damage, not to mention the water damage done by the firefighters battling the flames. On top of all that, there now permeates an odor throughout your home you’re certain you’ll never get out. Now what? You need to get professional help with odors caused by fire damage When your Phoenix home becomes inundated with these odors, it’s time to call SERVPRO of Central Phoenix.

The odors can linger from fire damage

Once your Phoenix home sustains fire damage, the smell of smoke and soot can linger indefinitely. While these odors slightly improve when the air becomes drier or when the temperature decreases, they never truly disappear without professional intervention. Structural mitigation and restoration do very little to alleviate an odor problem that can make your family miserable and almost unbearable to stay in the house. Odors from soot particles left behind by burning plastics and other synthetics can make food taste bad, your clothing smell, and even cause health effects in some individuals. SERVPRO's Odor Control Technician (OCT) can help eliminate the odors you’re experiencing, and do it quickly.

Fire mitigation and next steps

Through our fire damage mitigation efforts, we eliminate most of the smoke residue in your home. If your ventilation system was running during the fire (heating, cooling, bathroom or kitchen exhaust, etc.), soot could have found its way inside and into adjacent areas which in turn traps odors. Areas behind cabinets, above ceilings, and inside walls hide soot particles as well, but our professionals know how to seek these areas out and get to the root of the odors.

The science of identifying and eliminating odors can be a tricky thing, so give us a call, and leave the restoration to us. We use a technique to get to these particles wherever they might hide. Instead of removing them manually, thermal fogging eliminates their ability to return to your home's air. The forced mist spreads out in the same way the smoke did and chemically bonds with any loose soot particles. The added weight makes it impossible for the soot to get lifted back into the air currents that travel through your home, keeping your family from smelling them again.

Odors can be challenging to fight

Other areas that might hold onto odors include carpeting and drapes. While soot can remain trapped here and thermal fogging might not reach all of the residue hiding in the backing and pad underneath carpeting, we can still treat the area with potent and long-lasting liquid deodorizers. We can inject these directly into the absorbent padding. Other areas that continue to harbor odor sources often respond well to hidden gel packs, of which we have several different scents. These also last a significant amount of time.

Proper training in odor removal

We have the training and equipment to identify and eliminate these offensive odors. By identifying the cause of the odor, and determining the conditions where it contacts surfaces, the odor can often be removed over time without a trace. Our technicians have access to several odor removal products capable of penetrating surfaces to neutralize an unpleasant odor thoroughly. Call SERVPRO of Central Phoenix at (602) 386-4268 to make sure that every aspect of your home's fire damage mitigation, including the elimination of odors, is handled professionally and by skilled specialists.

Why SERVPRO is Phoenix’s Best Choice for Biohazard Cleanup

11/21/2019 (Permalink)

No mess is an easy mess to clean up, but biohazard cleanups and restoration are especially difficult. Biohazards due to trauma, sewage backups, chemical spills, or other biohazards can be both dangerous and emotional, which is why it’s important to work with a company that is compassionate, professional and well-trained to handle all aspects of biohazard clean up. Only specially trained disaster restoration company technicians are certified to complete this disturbing and necessary job. SERVPRO offers this critical service in our community.

Crime scene cleanup


Crime scene cleanup are the most difficult for homeowners to face. As the authorities depart from the crime scene (your home), it’s important to arrange for a biohazardous cleanup of your Phoenix home. Our highly trained trauma and crime scene cleanup division helps you with this challenging task. Our technicians are trained to follow all federal, state, and local rules to keep both you and the work crew members safe until the job is complete. When a crime happens in your home, understanding how to handle the situation is critical. Our technicians know that nothing can be touched until an official inquiry is conducted and completed. If the scene resulted in a situation where there might be blood and other bodily fluids and tissues, they understand that potential bloodborne pathogens may be present, and take great care to handle the situation carefully and professionally, following Occupational Safety and Health Administration (OSHA) and the Environmental Protection Agency (EPA) guidelines. SERVPRO ensures that all technicians attending to the cleanup of a crime scene have the appropriate training and certifications.
 
Sewage backups

Similar to crime scenes, fecal and other matter that may occur in a home after a backup needs to be handled carefully, understanding that cleanup also needs to involved potential odor control. As a matter of fact, Sewer backups should be considered an emergency since the water may contain viruses, bacteria, and other microbes that cause serious illnesses. SERVPRO of Central Phoenix’s trained technicians know there are three types of water that they may be dealing with: clean water, grey water and black water. Grey water, considered a category 2 contaminated water, may contain bacteria and viruses. Black water, considered a category 3 contaminated water, is extremely contaminated and could cause severe illness or death if ingested. Any contact should be avoided. Examples include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth. Sewer backups and similar conditions should be handled immediately. With SERVPRO’s 24-hour emergency services, consumers have a place to turn to in Phoenix.

Chemical spills and other biohazards

Believe it or not, chemical spills do happen in the home! Exposure to chemical contaminants can pose serious health consequences. A failure to properly remove such substances from your home as quickly as possible can contribute to an unhealthy and dangerous situation. SERVPRO of Central Phoenix is trained to safely remove biohazards and dispose of them properly in accordance with OSHA and health regulations. They are equipped with the necessary safety apparatus and cleaning products and can help transform these unhealthy environments back into clean, safe homes and offices. If you experience a chemical spill in your home, do not try to do clean up on your own! It’s important to call a trained professional

 
Should the unthinkable happen and you need biohazard cleanup, contact SERVPRO of Central Phoenix at (602) 386-4268. Everyone on staff will help you out during this difficult time.

How to Get Professional Help for Water Damage in Your Central Phoenix Home

11/18/2019 (Permalink)

Water can be rough on a home. It can penetrate solid materials like concrete or blocks if given enough time. It can make its way into any crack or crevice found on your property without you even being aware that the damage is being done. When you experience water damage from a flood, monsoon, or broken pipe, its important to know how to get professional help to fight the water damage in your home. 

What to look for in a water damage repair company

A professional water damage repair restoration specialist in Phoenix can help you address water issues in your home, regardless of the cause.  Highly trained technicians know exactly what to do to repair and restore your home. When looking for a water damage remediation company, look for one that offers the following:

  • 24-hour emergency service
  • Highly trained professionals
  • A variety of tools to address water damage and restoration
  • Advanced water inspection skills
  • A process that uses inspection, assessment, extraction, drying, repair and restoration

It’s critical to work with a local company that understands every step of the process needed to restore your home after water damage occurs.

What can cause water damage in your home

 
SERVPRO technicians respond to a variety of water damage situations, providing customers with a solution to each one in detail. Beyond the usual suspects seen in Arizona, including monsoons and busted pipes, customers have had issues with their pool. This can be caused by malfunctioning pool equipment, or a backwash effort gone awry.

SERVPRO also responds to a variety of issues concerning washing machines or dishwashers, another fairly common cause of a household flood or water damage situation. A malfunctioning appliance can flood your home within minutes, leaving little time to react and causing serious damage to your flooring, furniture, and belongings, or even leading to additional hazards that make it hard to recover.

Why you need a company that understands what kind of water damage restoration is needed
 
All of the situations above introduce different kinds of damage. Flooding from an AZ monsoon may bring dirty or even tainted water into the home. A flooded pool could bring chlorinated water into the home. A broken machine may flood your home with soapy or bleach-tainted water. If a water heater bursts, water and sediment can cause real issues. Knowing how to address the damage from the water and what kind of repair will be done is important for effective restoration. It takes industrial-grade water extraction equipment and infrared moisture detectors to get water out of every nook, cranny and crevice. Cleaning, deodorization, and sanitation technicians with the proper IICRC certification provide you with your best opportunity for recovery, regardless of how the damage was done
 
If you suffer water damage in your home, contact SERVPRO of Central Phoenix to receive quality service; we can help you recover from most of the problems that occur in your home call (602) 386-4268 to learn more

Commercial Buildings and Fire Safety 2019

10/28/2019 (Permalink)

Commercial Property  Fire Exit Sign Prepare your business with an updated fire safety plan.

So, you’re re-evaluating fire safety your place of business and you’re wondering what you are lacking in order to achieve NFPA (National Fire Protection Association) compliance. Okay, maybe not, but if you are a business owner with commercial property then fire safety should be a priority. There isn’t one commercial building that is guaranteed safe from a fire, so being prepared with the right equipment and emergency plan can save you a lot of money and lives in the event of a fire breakout. 

There are more than 3,300 office building fires in  the US every year, according to the NFPA. All these fires rack up approximately $112 million in damage to commercial property. If being compliant with NFPA is a business goal for 2019, then let’s get to it. If at any time you have questions, call your local fire department or a company that provides fire damage restoration, like SERVPRO of Central Phoenix a call! We can help. 

Smoke and Fire Alarms

Smoke and fire alarms are a no-brainer necessity to a fire protection and damage plan for all commercial buildings. Once installed, they need to be inspected often to maintain functionality. Today we have a variety of options for smoke and fire alarms, but wireless is probably more appropriate and effective for commercial property. With a smoke and fire alarm system in place, make sure there is a plan of action should the alarm sound off.

Fire Extinguishers & Suppression Systems

When trying to avoid potential fires at work, make sure that the property is outfitted with the designated amount of fire extinguishers. They need to be tested regularly to make sure they always work. The same goes with all fire suppression systems like an automatic sprinkler system - test often.

Emergency Exit Lighting

Emergency exits signs that light up should be installed throughout the property to direct occupants to safety during a fire alarm. Always make sure that the emergency exit is clear of anything that could get in the way.

First Aid Supply Kit

A first aid kit should be on hand, fully stocked at all times. Invest in something that will suffice in a worst case scenario. Have it regularly checked on to be sure it is always full.

Fire Safety Training

Incorporating a fire safety training course will not only place confidence in employees,but will also serve as an excellent team-building workshop. Contact your local fire department and they’ll be happy to give you the  information.

Emergency Fire Evacuation & Preparedness Plan

A popular acronym that could be included in your business fire emergency plan is REACT; Remove from danger, Ensure doors and windows are shut, Activate the alarm, Call 911, and Treat the situation as dangerous. Have schedule set for your commercial building to be inspected for any potential fire code issues. The fire department will also do it for free and you won’t get any violations. Have regular fire drills and educate employees so that they are familiar with how to work the fire equipment.

When Fire Damages Your Office Building

Also, be sure to have a list of emergency numbers on hand. It should include a repair and restoration company for commercial fires. That’s just one of the things we do here at SERVPRO of Central Phoenix, and we make sure to be available 24/7 any and every day of the year. Call 602-507-6163 if your business is affected by fire damage.

Can Your Home Really Be Restored After Fire Damage?

10/15/2019 (Permalink)

Phoenix homeowners who have suffered from a house fire and the damages it leaves behind have many obstacles to face once the flames have been put out. One question that every homeowner asks is whether their home will ever be the same after experiencing their house burning down. Not only do the flames cause damage, but so does the smoke and the water used to douse the flames, making it hard to believe that a home can ever be restored. Can your home really be restored after experiencing fire damage?  The answer is a resounding “yes!” Learn how the professionals at SERVPRO of Central Phoenix get it done.

Restoring Damages from House Fire

After the fire crews are gone and you’re facing a substantial clean up effort, there are a few critical steps that need to be taken to get your home back to the way it was before the fire.

Here is the fire damage restoration process followed by fire remediation professionals who are well-trained and experienced in situations like these.

Call Fire Remediation Company

Dealing home or commercial property fire can be very stressful and requires great expertise. It is extremely important to call a fire damage company to secure the exposed areas and handle the cleanup, including the repair of soot, smoke and water damage, as well as the smoke odor.

Assessment of Fire Damages

Once a technician from the fire remediation company arrives at the site, they will get to work to immediately assessing the damages. This initial step usually involves inspection of the affected area and its contents to determine how to best approach the situation. They will develop a customized action plan for restoration, including adding a tarp to the roof and board-ups for damaged windows and walls.

Eliminate Items Damaged in House Fire

Residential fire damage professionals eliminate all damaged items along with removing the residual smoke smell using the appropriate techniques. They wear protective clothing and use state-of-the-art equipment to remove the damaged materials before they begin any kind of cleanup. Cleanup may include removing soot from all surfaces, addressing any fire-related odors, and water removal and drying if water is present. These professionals will conduct a thorough inspection of the property to make sure that the fire damage cleanup efforts are successful.

Begin Restoration for House Fire

The goal of the repair and restoration process is to try and return the home to the state it was before the fire damage. We clean, sanitize, and disinfect all of the affected items and structures that were damaged in the house fire. We’re also trained to remove smoke odors using industrial air scrubbers and fogging equipment. 

SERVPRO of Central Phoenix has been helping both residential and commercial properties affected by fire get back to preloss conditions within a short amount of time utilizing our own in-house Restoration Construction Division run by Temple, a licensed and bonded KB2 contractor, as part of our construction building services.

A home fire can be a traumatic experience, but cleanup damage restoration don’t have to be! Contact SERVPRO of Central Phoenix at (602) 386-4268 any day of the week. We’re here for you 24/7 every day of the year!

Dangers With Standing Flood Waters in Phoenix

10/9/2019 (Permalink)

There are storms, hurricanes and tornadoes that cause unfathomable devastation, and standing flood water, waiting for cleanup, can aggravate that devastation even more. Cleanup and Restoration companies get a lot of calls for local storm damages in Phoenix during the monsoon season with some involving flood waters left standing for a period of time. Some severe dangers come with standing flood waters but can prevented when being proactive and understanding the risks beforehand and being equipped with tools to cope with anything that is threatening. 

When the flood waters that come from a local storm are left sitting for some time, the health of anyone living around it is at risk. The CDC website has a lot of valuable information dedicated to the health risks and hazards from standing flood waters and how to prevent, and cope with what can and does happen.

Flooding can infect everything and everybody it touches with life-threatening diseases and bacterial infections. All your belongings become hazards to your health when they have been touched by the flood waters that still stand. It is essential that you do not drink or eat anything that was affected by the flood and that you are diligent about keeping your hands clean, especially before eating or drinking.

Health Risks from Standing Flood Water

Being aware and proactive with any open wounds on your body is extremely important. Any standing water from a storm poses an even greater risk to your well-being if you have any open wounds, it’s crucial that you protect them from any standing water and always use waterproof bandages.

Physical Risks from Storm Floods

In addition to all the health risks that come with floods from a storm are the physical risks. When flood waters sit for a period of time, they become murky, hiding other threats like poisonous insects and dangerous animals along with very sharp objects like broken glass. All storm flooding situations are unique to the region which they occur in, along with their own unique physical hazards also.

Parts of the local storm damage, like power lines that remain in the standing flood waters add to the list of threats with electrocution. Event the flood waters alone are a hazard claiming too many lives from drownings that occurred victims were in their vehicles or swimming to safety..

SERVPRO of Central Phoenix knows all about disasters, and. our technicians are well-trained, experienced and completely equipped for  a disaster of any size. Though, a catastrophic disaster is a “once in a lifetime” event, all it takes to turn your entire world upside down is that one disaster. Want to know more or need our assistance? Give us a call 24/7 any day of the year 602-386-4268.

What to Do After a Water Main Break

9/25/2019 (Permalink)

It’s unfortunate and overwhelming, but when a water main breaks, what to do next is very critical. A break in a water typically affects roads and the surrounding properties, causing a lot of water damage to residential and commercial property. If you live or own property near a water main, you are also at risk of costly water damages if and when the main breaks. What is a water main and what are the common signs of a break, and what should you do after it happens? 

What is a Water Main

The main pipe that provides water throughout the city is called the water main. Typically, most water mains and other pipes are all under the city grounds. Today, water mains are constructed of concrete cement. A lot of the old water mains were constructed of cast iron, and the really old ones were made of galvanized steel. Though they are very sturdy upon installation, when they break, thousands of dollars in water damages caused by the water main break leave everyone feeling overwhelmed.

Things You Should Do After Water Main Break

  • One of the first things you should do after the main water line breaks is call the Phoenix Water Department and report what happened. The sooner they are aware of the issue, the sooner services will resume normally and water damages are mitigated.
  • Limit the amount of water everyone uses while the water main break is letting out water. Do not drink the tap water and avoid using the bath or shower, laundry machines, or the dishwasher. Some situations will have the local authorities issue a warning to boil all water. Boiling water for 5 minutes should suffice.
  • Look around your property and see if there are any water damages. Walk all around starting from the crawlspace or basement and work your way up. Document any damages from the water main break that you find. Then call your insurance and SERVPRO of Central Phoenix, your trusted emergency water damage specialists who are available 24/7 every day with an immediate response.
  • When the water main break has been repaired or replaced, run all faucets and hoses until the water is clear. Run the dishwasher and the washing machine without soap a couple of times and then a third time using soap only.
  • You should then flush out your hot water tank by opening the hot water tank faucets and let them run until the water turns cool. Repeat this process a second time after about an hour so that the sediment inside will clear out.
  • Inspect  the aerator on all the faucets for any debris. You many need to replace some of the aerator screens, but make sure they are all clean of any debris. Any under sinks or house water filtration systems should have their filters replaced also.
  • Don’t forget the water dispensing systems on the refrigerator. Run the water for several minutes and then change the filter. With ice makers, let it continue to make ice, but refrain from using any of it for several days.

What Causes a Main Water Line Break?

Although there a hundred ways a water main will break, one of the more common ways is due to the age and the environmental temperature. Since installation, a water main goes through a lot of wear and tear which can lead to a failure. 

When colder temperature begin to freeze the ground, the ground begins to harden and contract putting immense pressure against the water main. Seldomly, the water inside can freeze as well which then adds pressure pushing out from within the water main. Warmer  and drier temperatures tend to make the grounds shift, crack and settle which causes some twisting and the water main breaks spraying water until help arrives

If you live or work near a water main, keep an eye out for any signs of it breaking and be sure follow these tips to prevent and mitigate water damage.

Hidden Mold Problems in Phoenix Homes

9/11/2019 (Permalink)

Mold on wood planks in attic Get rid of attic mold growth! Call SERVPRO of Central Phoenix!

Attic mold can lead to a variety of problems that can get out of control. Unfortunately, many homeowners rarely inspect their attic, so mold issues can often go unchecked until the mold growth is substantial. If you find mold, you’ll need professional mold remediation to address the problem quickly and thoroughly.

Phoenix Homes Get Mold Growth

Your Phoenix area home is just as susceptible to mold damage as any other home due to the risk of water leaks, which can come from monsoon rains, A/C units or other water sources. While your attic is the last place you think about when discussing mold on your property it’s more common than you think! With the potential risk of hidden water links, you should have your attic inspected by a mold remediation specialist to find any issues and address them quickly.

SERVPRO of Central Phoenix has well-trained mold remediation technicians with years of experience in mold damage situations throughout a home. There are many areas in your home where mold can get out of hand quickly, and simply drying the area out and cleaning it with a little bleach may not solve the problem, especially in your attic where dampness and darkness are the ideal breeding ground for mold. Mold growth in your attic can cause significant damage to the structural integrity of your home not to mention causing an unpleasant odor that can be tough to get rid of.

Do You Have Mold Contamination in Your Home?

Mold growth and contamination can affect your home’s framing, insulation, walls, ceiling and floors, and unfortunately, often going undetected for a long period of time when it occurs in an area rarely seen by homeowners. If your Phoenix home has recently experienced any kind of water leak, or if you smell an unusual, musty odor, it’s time to call in the professionals to ensure your house doesn’t have mold. Contacting SERVPRO of Central Phoenix at the first signs of mold contamination in your home gives you the ability to prevent excessive damages.  

No water leaks in your home that you know of?  You may not necessarily be off the hook. Improperly installed or insufficient insulation and inadequate attic ventilation can cause mold issues. So can a dryer, plumbing, kitchen or bathroom fans that vent air into the attic. That’s why it’s important to have a professional who is certified in mold remediation to check your home and its attic thoroughly. SERVPRO of Central Phoenix technicians perform a full inspection of your attic space to identify problems like these and provide a solution to remedy issues.  

Local Certified Mold Remediation Specialists

We understand mold and mold growth and have the training and expertise to remediate the mold in your home or business. Our IICRC certified technicians have access to a variety of equipment and years of experience helping homeowners in Phoenix deal with mold issues. Contact SERVPRO of Central Phoenix for additional information or to schedule your inspection and mold remediation today. We can help! 602-386-4268.

Commercial Water Damage Insurance Claim Tips

9/10/2019 (Permalink)

One of the major risks that threatens a business owner is commercial water damage and knowing how you can maximize your commercial water damage insurance claim. There are many components to consider and can be overwhelming to any business owner or manager. Some issues require immediate action just as soon as the water damage has begun in order to save what can still be saved.

Contact a Commercial Restoration Company

Contacting your local and trusted commercial restoration company, like SERVPRO of Central Phoenix, will help mitigate the water damages to your commercial property. We’ve seen it and done it many times and know the process well. Our Certified water technicians are available 24/7 everyday for your emergency commercial water damage disaster.

Commercial Property Owners with Water Damages.

Prior to filing, you’ll want to prepare all the information you’ll need to maximize your insurance claim. Ensure that the property is safe to enter and take photos and videos of anything and everything affected, both inside and out. The documentation done initially of the commercial water damage is so imperative when providing the evidence for the initial presentation to your insurance company. Find your commercial property insurance policy and print it so that you have a hard copy of it on hand. 

Contact your disaster restoration service provider and then call your insurance company to give notice of the loss. Be sure that the water damage mitigation company tests the property for potential issues like; mold growth, or any structural damages.

Commercial Property Water Damage Claim Strategy

Your next priority is to develop a plan and strategy with your public adjuster for the commercial water damage claim. A commercial water damage claim can go in so many directions so building out a strategy to stick to will strengthen the claim. Here is a list of questions to go over with your adjuster that will help build your strategy.

  1. What are the initial costs for repairs and restorations for the water damaged property?
  2. What is the extent of the commercial water damages? The Scope?
  3. What are the benefits in the insurance policy contract?
  4. What are my duties and conditions stated in the insurance policy?
  5. How will interruption to business be claimed?
  6. Does the policy have coverage for “Boiler and Machinery” or “Extended Period of Indemnity”?
  7. Do any of the damages to the property need to be brought up to code?
  8. What is the estimated time for the repairs to the restoration?
  9. How long will it take to receive a payment from the claim?
  10. How long will the claim settlement process take?

If you’re not prepared with the right tools in you arsenal before filing your claim for commercial water damages, the chances of your business recovering are not so good. At SERVPRO of Central Phoenix, we understand this and work to provide you with everything in our power to help strengthen your claim. We even work with your insurance company to help alleviate some of the stressful impact the situation has on you. Call 602-386-4268 when you need us!