Recent Posts

SERVPRO Has the Tools to Get Any Remediation Job Done

3/21/2020 (Permalink)

In addition to training and experience, it’s important to have the right equipment to get the job done. That’s why SERVPRO of Central Phoenix uses several types of equipment and technology to address and fire, water or mold remediation issues you might have. Learn more about the tools we use to get the job done.

The tools and technology at SERVPRO

At SERVPRO of Central Phoenix, helping our customers experiencing water, fire or mold damage areas is our top priority. To do this, we understand that using the proper equipment makes a measurable difference in reducing claims loss expense. When time matters, technology, and equipment must be counted on to perform. Here are some of the tools we use to help get your property and structure to its preloss condition. Each machine and piece of equipment has a crucial role in the restoration process. Every SERVPRO of Central Phoenix restoration technician is trained to use each piece of equipment to its highest potential.

Portable extractors for water removal

Extractors are used for cleaning carpets, cleaning upholstery, and removing water from floors after water damage or flood. Restoration technicians use this machine for variable heat-controlled cleaning, including to heat the rinse solutions to clean more effectively. With this machine, we can expedite the removal of water and humidity from damaged materials and textiles to help restore it to preloss conditions.

Ozone generator for odors

The portable ozone generator eliminates a variety of odors caused by animals, cigarette smoke, mold and mildew, fire, and water damage. This machine generates ozone which chemically reacts with odor-causing molecules to oxidize residues and remove the odors. Once the deodorization process is complete, ozone quickly reverts to the typical oxygen molecule, leaving no residues. Once the odor is gone, the results are permanent.

Dehumidification equipment for moisture

The dehumidification process increases the rate of evaporation by removing water vapor from the air. Our highly trained technicians position dehumidifiers strategically in a water-damaged structure, so the moist, humid air moves through the unit while dry, warm air is discharged. We use the dehumidifiers, primarily because it provides a continual source of dry air to enhance the restoration process.

Air movers to reduce drying time

Air movers are used in water damage restoration to enhance evaporation at the surface level and reduce drying time. These machines introduce airflow at the surface level and replace the highly saturated air with drier air to enhance dissipation. Our technicians operate the air movers in several different positions, offering flexibility in how to direct the airflow with the best possible outcome. 

Truck-mounted extraction units for the big jobs

A truck-mounted extraction unit consists of several smaller components, which work together to make one of the best pieces of cleaning equipment in the industry. Due to the required training of this equipment, our technicians know the specific environment needed for this piece of machinery to work and how to maintain it appropriately for health and safety reasons. 

Our equipment is tested

SERVPRO tests all equipment before putting the items in the product line. To provide the best service to our customers, we must know how the truck mount works, how to set up and maintain the unit, how to use it safely, how to clean the vehicle interior, unit, tools, hoses, and so forth as needed, and how to inspect all equipment and accessories for any damage, leaks, or wear.

The use of these equipment options helps us get your water or fire disaster back to its preloss condition. SERVPRO of Central Phoenix is always here to help! If you’ve suffered water, fire or mold damage contact us immediately at 602-386-4268 to get the job done right with the right equipment!

Heavy Rainstorms in Phoenix Can Damage Your Home

3/20/2020 (Permalink)

We’ve had some significant rainfall lately in Phoenix. While this time of year may bring a sprinkle or two, this week’s rains were enough to cause unexpected storm damage to homes already soaked from last month’s record rainfall.

Roof damage

This is the time of year you start seeing homeowners replacing their roofs in preparation for the rough monsoon season only a few months away. Unfortunately, many were caught unprepared by how much rain came down this week, and the result is storm damage to that partially installed roof. While you may be able to get your roofer to come out and address damage to the roof itself, you may have experienced additional storm damage from your unprotected roof.

Leaky window frames and casings

With the amount of rain, we’ve received here in the Valley, some window frames and casings may become compromised, letting rain to seep into the home and interior walls. The result of that can be mold and mildew growing. Left unchecked, it can become a big problem, resulting in the need for mold remediation. Check those windowsills and casings after a solid storm to ensure you don’t have any unwelcome leaks or drips.

Flooded basements

Many Phoenix homeowners suffer flooded basements as a result of unusually wet rainstorms. To protect yourself from that happening to your basement, once again check those windows! You may also want to look and see that exterior water from the storm isn’t puddling right up against the house which could ultimately cause mold or mildew. Last, check that sump pump and make sure it’s in good working order. Here are a few tips to follow if you experience storm damage.

How to handle rainstorm damage

If portions of your home experienced flooding from the recent storm, call SERVPRO of Central Phoenix immediately! Our storm damage cleanup and restoration services can help get your home back to the way it was before the storm. We can provide emergency board up and tarping services, as well as reconstruction and repair. Our qualified IICRC-certified disaster relief technicians can utilize equipment like our extraction machines and efficient drying units to reduce the spread and damaging effects of floodwater in your home. We’re available 24/7 to respond to your disaster so contact us at 602-386-4268 to get help for storm damage today!

We are Cleaning Experts

3/19/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Central Phoenix at 602-386-4268.

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

SERVPRO Offers a Variety of Commercial Cleaning Services to Protect Your Business

3/13/2020 (Permalink)

Many businesses engage the services of a regular cleaning crew to come in and do the routine upkeep companies need: cleaning surfaces, vacuuming, dusting, cleaning restrooms, emptying wastebaskets, etc. What happens when your business needs more than the usual type of cleaning?  SERVPRO of Central Phoenix offers a variety of commercial cleaning services to help protect your business.

Biohazard cleanup

Biohazard cleanup is not the type of cleaning most businesses think of when looking for a commercial cleaning service, but it’s unfortunately sometimes needed. Here are a few situations where SERVPRO can help with this specialized cleaning:

  • Sewage Backups

Sewage backups and dark water intrusions are more than nasty, smelly deposits – these damages also introduce harmful microorganisms into a structure. We remove the sewage, contaminants, and moisture, and help ensure the structure is properly cleaned, disinfected, and deodorized.

  • Bloodborne Pathogens

We remove and dispose of bodily fluids, tissue and other potentially pathogenic substances resulting from accident, trauma, crime or death. Trained SERVPRO of Central Phoenix Professionals clean, disinfect and deodorize the structure.

SERVPRO can deal with a variety of biohazard cleanup situations for businesses large and small.

Vandalism and graffiti

Vandalism and graffiti can be very upsetting. It can range from relatively minor pranks to malicious destruction of property. Often simple acts of vandalism, like breaking a window, can cause significant water and mold damage if not addressed in a timely manner. Here are a few services we provide with regards to vandalism and graffiti cleanup:

  • General cleaning and graffiti removal
  • Brick, stone, and concrete cleaning
  • Odor removal and deodorization
  • Debris removal
  • Water damage restoration
  • Fire damage restoration
  • Mold damage restoration
  • Contents cleaning

Stopping the spread of germs

A clean workplace is a healthy workplace! We can help minimize the spread of germs with proactive cleaning! At SERVPRO, we’re trained to adhere to the highest cleaning and sanitization standards, making us the #1 choice for cleanup and restoration.

If your company is looking for a comprehensive commercial cleaning service, contact SERVPRO of Central Phoenix at 602-386-4268 today to learn more.

SERVPRO Offers Commercial Duct Cleaning to Phoenix Businesses

2/25/2020 (Permalink)

Is it time for you to have your ducts cleaned? It is very important to have your commercial ducts cleaned. If you can’t remember the last time these were done, then it’s probably time, but you’re in luck! SERVPRO offers commercial duct cleaning to Phoenix businesses!

Why get your ducts clean?

Ventilation systems are often the biggest cause of poor indoor air quality. If your HVAC has been operating for some time without attention, it could be circulating odors, dust and other contaminates. SERVPRO of Central Phoenix routinely inspect the heating, ventilation and air conditioning unit of businesses all over the Valley.  Keeping them clean can extend the life of the equipment. This can in turn save you money and give you cleaner air in your office!

How do you know when it’s time to clean your ducts?

If you’ve never had them done, or it’s been so long ago that you can’t even remember when they were last done, it may be time to clean your ducts! You may also want to clean them after any kind of major construction or renovation to your business, as dust and dirt will reside in your air ducts and just get worse over time. However, duct cleaning is not always necessary. SERVPRO will make recommendations about the best way to address any indoor air quality concerns at your business and let you know if you’re due for a cleaning. Duct cleaning generally refers to the cleaning of various heating and cooling system components of forced air systems, including the supply and return air ducts and registers, grilles and diffusers, heat exchangers heating and cooling coils, condensate drain pans, fan motor and fan housing, and the air handling unit housing.

What are the benefits of commercial duct cleaning?

Why get your ducts clean if you don’t even see them?  The benefits of servicing your HVAC unit include and getting your ducts cleaned include:

  • Help restore peak energy efficiency.
  • May help to eliminate offensive odors.
  • Help reduce the potential for mold growth.

Schedule your duct cleaning today!

You can call our office to schedule your duct cleaning. SERVPRO has highly trained professionals ready to help you and your home and business get those ducts cleaned and back in working order. We also offer free estimates. If you feel like you may possibly need your ducts cleaned call a SERVPRO professional today (602) 386-4268 and we will help you every step of the way.

Why Call SERVPRO After a Fire in Your Phoenix Home?

2/18/2020 (Permalink)

In the aftermath of a house fire, it’s hard to think about what the next steps should be. Who do you call? Who is best qualified to help with cleanup and restoration? Is it even worth trying to restore fire and smoke-damaged items? So many questions during such a stressful time. That’s why you should call SERVPRO of Central Phoenix to work with you every step of the way after a fire in your Phoenix home.

Wait for the pros to help assess the damage

When your home has been damaged by fire or smoke damage, your first impulse may be to start cleaning to get things back to normal immediately. Although we understand the desire to restore order as quickly as possible, calling the smoke and fire restoration professionals at SERVPRO can save you time, money, and headaches. Here’s an overview of the process that we take with each fire to make your home "Like it never even happened." 

Handling the aftermath of a fire strategically

After even a small house fire, the structure of the home will need to be thoroughly cleaned. This likely includes ceilings, walls, woodwork, carpeting, and other floorings. Our restoration specialists will pretest each area to determine the extent of the damage and utilize specialized products and techniques for each individual surface as appropriate for the best results. Depending on the amount and type of soot and smoke, it may be possible to keep costs down and avoid having to paint and refinish some walls and woodwork from smoke damage. Our professionals will advise you on how extensive the damage is, how they’ll address it, and what if any additional work might need to be done. 

The contents of your home in the affected areas will be cleaned and deodorized. This can include furniture, drapes, upholstery, and area rugs. Other items in your home, such as furniture, kitchen items, clothing, and bedding, will also be cleaned as necessary. We have experts on staff who are specialists in fire restoration cleaning and restoring your artwork, electronics, and precious family photographs. Finally, the contents of your home will be thoroughly inventoried so you can rest assured that your belongings are being safely maintained and treated professionally.

After the cleaning is complete, your home will be thoroughly deodorized to eliminate any lingering odors left by the fire or smoke damage. Our treatments eliminate the odors at their source. 

Don’t go it alone

Even a small house fire can have devastating and lasting consequences that need the expertise of a professional to address and avoid further damage. Don't go it alone. Call the trusted professionals at SERVPRO of Central Phoenix to get the job done right quickly and efficiently. We can be reached 24 hours a day, seven days a week at 602-386-4268. 

How Your Phoenix Home Can Experience Indoor Flooding

2/11/2020 (Permalink)

Most Phoenix homeowners don’t consider the possibility of indoor flooding in their home since they live in the desert, but indoor flooding is possible. Learn how your Phoenix home can experience indoor plumbing and how the experts at SERVPRO of Central Phoenix can help.

What can cause indoor flooding?

Indoor flooding is one of the leading causes of water damage to home. There are a few common causes of these type of flooding.

  • Leaky or Broken Pipes: The most obvious cause of indoor flooding is leaky or broken water pipes. Pipes can burst from changes in water pressure or even a faulty installation, but regardless of the cause, pipe problems often cause a lot of damage. Leaky pipes are usually a warning sign of more problems to come. Hidden floods caused by broken pipes in your walls can even create the perfect environment for microbial growth, which can lead to mold.
  • Water Heaters: Even a small leak in your water heater can cause major flooding due to its endless flow of water. Make sure to inspect your water heater on a regular basis, keeping up with maintenance to ensure it doesn’t spring a leak. Even if your water heater is in the garage, it’ll leak enough water to damage adjacent walls.
  • Clogged Sewer or Drain Lines: The flow of water to and from your house can be disrupted when you have clogged sewer or drain lines. Some clogs might be allowing a slow drain that is merely an inconvenience but over time, even slow leaks can and will cause damage. Not only that, but those clogs can get worse over time. The clog can cause your sinks, toilets, and showers to overflow with water, resulting in major damage and major indoor flooding.
  • Faulty Washing Machine Hoses: The most common problem with washing machines are faulty hoses. A leak in your intake hose can worsen over time and can cause flooding in your home. 

What to do if you experience an indoor flood

The moment you realize that you’ve got a flood, turn off the source of water immediately to prevent further damage and water loss. Next, contact the pros at SERVPRO of Central Phoenix, water damage and restoration specialists that will come in and help with cleanup and repairs. Locally owned and operated, SERVPRO is available to help you 24/7 and knows what to do to get your home back to normal. Until help arrives, be careful of any trip hazards caused by the indoor flooding. If you suspect any wet electrical in the area, avoid any contact and wait for the pros to arrive. Don’t try to move heavy objects that are wet as they become even heavier with all extra moisture. If you’re unsure what to move, how to mop up the water or if there are any hazards, be safe and wait for SERVPRO to show up. We’ll do a full inspection and tell you exactly what needs to be done to address the situation.

Indoor floods to happen in Phoenix homes! Be prepared by keeping SERVPRO of Central Phoenix’s contact information on hand and contact us at 602-386-4268 to help with your water damage and flood needs.

What to Do When Rains Cause Storm Damage to Your Phoenix Home

1/28/2020 (Permalink)

Unlike other parts of the country, Phoenix’s weather is predictable most of the time. However, we’ve had some strange weather patterns these past few months, a mild monsoon and then late torrential rain, more sun, more rain. It’s been crazy! If your home experienced storm damage, it’s time to contact SERVPRO of Central Phoenix!

Phoenix storms can be powerful and damaging

Monsoons can wreak havoc on a home of any size, but desert storms, in general, can cause storm damage. The Thanksgiving weekend storm in Phoenix saw heavy rain and at least three tornadoes touched down in the Valley. After that, the weather was mild until another round of soaking came along in early January this year. This resulted in excess water, downed trees hitting homes and, in some cases, damaged roofs; results you usually hear about during the monsoon, but it really can happen any time after a good storm. For many homeowners, the intensity of the storm took them by surprise and their homes couldn’t handle it.

Why it’s important to react quickly to storm damage

Water damage and flooding can cause structural damage that needs to be addressed quickly to maintain the integrity and safety of the home. Working with professionals like SERVPRO which offers 24/7 emergency service ensures that any damage will be dealt with quickly, efficiently and professionally. Even if the storm damage didn’t cause structural damage, the water damage caused by rainstorm can cause issues including mold, mildew and possibly electrical damage. Here are a few water damage tips to follow if you experience storm damage:

  • Remove excess water by mopping and blotting as best you can.
  • Wipe excess water from wood furniture after the removal of lamps and tabletop items.
  • Remove and prop up wet upholstery and cushions for air circulation.
  • Place foil or blocks between furniture legs and wet carpeting to avoid stains and damage.
  • Remove art objects to a safe, dry place to protect them from further damage.
  • Gather loose items from floors to keep them safe.

How SERVPRO of Central Phoenix can help with storm damage

When you call the SERVPRO highly trained specialists, we’ll come out to your home and inspect the damage, providing a full overview of what damage was done and how it needs to be addressed. We’ll check for contaminated water in the home to ensure the homeowner’s safety and do a complete safety inspection, providing a summary of what we found. Then we move to the water removal and water extraction stage. We’ll move out any belongings that need to be removed to get to all the water in the home. We’ll inspect the carpet and the carpet pad to evaluate how to best extract the water. We’ll follow by using specialized equipment for water removal and extraction including moisture detectors, hygrometers, and other meters measure the extent of moisture permeation. We also use infrared cameras that may be used to find “hidden” water behind walls and ceilings, which can really cause damage if left unchecked. We’ll use submersible and gas-powered pumps if necessary, for continuous pumping of high-level water and our truck-mounted and portable extraction units to perform efficient water removal.

Going a step beyond after the water is gone

After the water has been removed, there are still steps to be taken by our team. We turn our efforts towards drying and dehumidification of items to prevent more damage like mold and mildew.  The floors and walls may appear dry, but a quick inspection may reveal they are wet to the touch. Nearly all building materials, like wood, drywall, and flooring materials, are porous and therefore retain water. This retained water can cause the materials to break down, warp, or cause mold damage. You also risk the chance of odors forming.

The final step: cleanup and repair of your home

Once our team has the water under control and the drying process complete, we can assist with any items that need repair from water damage such as walls, flooring, etc. Our building services include:

  • Drywall Removal and Installation
  • Carpet Repair and Installation
  • Hardwood Floor Repair
  • Tile Floor Repair
  • Painting

We’ll also focus on odor removal and deodorization if necessary. We do a complete and thorough job to ensure your home is completely addressed when it comes to storm damage. If your Phoenix home experienced storm damage recently, contact SERVPRO of Central Phoenix right away at (602) 386-4268. We’ll get the job done and get your home back to its normal condition in no time!

Addressing Mold Problems in Phoenix Attics

1/17/2020 (Permalink)

Even though Phoenix does not receive much rain compared to other places, having a leaky roof on your house can still cause problems. If there is a leak in the roof, water can get into your attic and damage structural components. It’s important to know what to do when addressing mold problems.

What happens after a water leak in your attic

By nature, attics have a higher relative humidity and air temperature than the livable area of the house, creating an ideal environment for mold growth. While mold spores are everywhere all the time, this environment can exacerbate the situation. If more moisture gets into your attic from the roof, mold and mildew can develop on the inside of the wood or plywood that forms the roof itself. If you have mold damage inside your Phoenix home's attic, the microbes from mold can contaminate your ventilation system. Once inside the air ducts, these microbes or spores can travel throughout the building, spreading the problem further.

Mold remediation

Once mold gets noticed inside the attic, specific procedures can be taken to fix the problem. SERVPRO of Central Phoenix knows exactly what to do! Any air intakes or holes that go into the living area of the home need to get sealed off with plastic. Plastic is put on the bottom part of the trusses to prevent any dust from contaminating the ceiling insulation or other materials. The access doors get sealed with plastic, and a zipper is installed to allow entrance while work is being done.

In most situations, the contaminated wood inside the attic can only be removed by sanding down the material's surface. Our SERVPRO technicians get equipped with full face mask respirators and personal protective gear, including suits that cover their entire body for protection during the remediation process. This is serious business! Air scrubbers then get placed inside the attic to pull particles out of the air during the sanding stage for optimum results and containment.

IICRC certified professionals

When sanding the impacted materials, SERVPRO’s IICRC certified crews always follow officially approved procedures and abide by all government rules and regulations. Our teams are trained to follow these rules for everyone’s safety. Automatic sanders with a vacuum hose attached to them are used to sand down the wood. The vacuum helps keep dust to a minimum by sucking up the air in the work area and putting it through a HEPA filter, leaving little debris behind. After sanding is complete, the HEPA vac gets used to clean up any leftover debris or dust particles. The attic is then sprayed down with an anti-microbial chemical to prevent future growth. In severe cases, a sealant paint gets sprayed inside the attic to inhibit mold from developing in the future. If you ever notice mold or mildew in your attic, call SERVPRO of Central Phoenix at (602) 386-4268 any day, 24/7.

Help for Your Flooded Basement in Your Phoenix Home

1/8/2020 (Permalink)

If you’re new to the Valley, you might be surprised to learn that we have basements in Arizona, but we do! They’re actually quite popular as they stay nice and cool in the summer, so it’s an ideal place for a guest bedroom or entertainment room during those hot summer months. Unfortunately, just like anywhere else in the country, basements can flood. When that happens, SERVPRO of Central Phoenix is here to offer help for water damage caused by a flooded basement.

How can a basement flood in Arizona?

A basement can flood at any time, although flooding most often occurs during heavy rainfall or a broken pipe.  Basements are inherently prone to flooding because they are the lowest level of a home and are typically built partly or entirely below ground level. There are many reasons why your Phoenix basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain during our monsoon season
  • Overflowing pool
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure

What happens when a basement floods?

If flood water in your basement is not handled quickly and correctly, it can cause severe damage to your home’s structure. If your basement floods, here a few quick tips before calling SERVPRO:

  • Turn off the water source causing the leak (if possible)
  • Shut off any potential electrical that could come in contact with water
  • Try to determine the source of the water so you can tell your SERVPRO techs when they arrive
  • Wear foot protection as you wade through any flood water
  • Try to move any items possible out of the flooded area (if you can do it safely)
  • Don’t touch any electrical items (TVs, toasters, microwaves, etc.)

A flooded basement can impact the integrity of drywall, carpeting, beams, and more. It’s critical to get the water removed as quickly as possible to avoid damage and potential mold growth.

We are flooded basement specialists

It’s worth making a call to SERVPRO of Central Phoenix and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals. When it comes to water damage, here are a few facts about SERVPRO:

  • We are available 24-hours/7 days per week
  • We bill your insurance directly
  • Our technicians are highly trained in water restoration techniques
  • We use IICRC restoration standards
  • We utilize advanced inspection and extraction equipment

If you experience a flooded basement in your Phoenix home, call SERVPRO of Central Phoenix immediately at (602) 386-4268. We’ll help you get your basement back to normal in no time!