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Does Your Phoenix Home Have a Fire Evacuation Plan?

8/3/2020 (Permalink)

Emergencies of any kind can happen anywhere, at any time; your home is no different. If you were to have a fire in your home, would you and your family know what to do? Do you have a safe place designated as a meetup spot to ensure everyone is safe? It’s important that you have a family meeting to decide these details and prepare yourselves for all situations, including fire. Having this plan in place can save your family and pets in case of an emergency.

Have a plan

The following is a helpful list of how to make your evacuation plan for your Phoenix home.

  • Create a map of your home and come up with an evacuation plan. Many homeowners have a floorplan of their home or of their model home; if you have one, use that!
    • Consider the best areas to exit the home. Have a backup in case the fire is blocking your exit route.
  • Walk around each room and find at least two ways that you could get out of the home quickly should an emergency strike.
    • Document these details and share them with your family; it will prepare all of you in case of an emergency, and your pets too.
  • Open every window in the house to make sure each one can be easily opened. Fix any that are difficult to open.
    • If you are in an emergency and have one option to exit the home, you want be able to get out in a hurry without fussing with a stuck window.
  • Install smoke alarms in every bedroom and outside each sleeping area. TEST them at least once a year!
    • By making sure you’re going to be alerted properly, you will save time when a fire is truly a threat and get everyone out safely.
  • Select a meeting place in the front of your home that is easily reached by all family members.
    • This needs to be far enough to get away from the smoke and fire, but not too far that you can’t see it from your home. Parents will want to be able to make sure that everyone is out of the house, including your pets, before closing the door to the home.
  • Remember that opening and closing doors increases the amount of oxygen you are giving the fire, so keep the door open on a minimal basis.
  • Make sure every single member of the family is aware of the plan.
  • Rehearse a fire drill
  • Print several copies of your evacuation plan. Tape one to the fridge. Keep another in your garage or other area when everyone can see it.

Don't forget your pets

If you have pets, it’s a good idea to put leashes or travel boxes in a handy place to evacuate them quickly and safely. Assign one person to be responsible to ensure all pets are out safely.

When you experience fire damage

SERVPRO of Central Phoenix should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Central Phoenix is available 24/7 to help you with any of your fire damage remediation needs. You can contact us at 602-386-4268.

SERVPRO Handles Your Exterior Flood Damage to Your Home

7/16/2020 (Permalink)

When flood damage of any kind happens to your home, it can be devastating. While interior damage is the most stressful, the exterior of your home also requires cleanup after monsoon flooding. Debris can end up on your lawn, strewn across your landscaped areas, up on your roof and can create serious safety hazards. Fallen trees can also do a lot of damage to sheds and garages. SERVPRO of Central Phoenix can help!

Addressing exterior flood damage

Monsoons in Phoenix that leave homeowners suffering from flood damage often need mitigation of the exterior areas in addition to any interior damage that may have occurred. SERVPRO technicians can properly address the interior areas of your home, as well as those on the exterior, including making sure that debris no longer remains behind as an eyesore or hazard potential, and addressing the sides of your home by washing them clean of residue. We can also address flood damage that impacts your outbuildings such as garages and sheds by inspecting them and cleaning up any damage found.

Getting your home back to normal, inside and out

While interior flood damage affects your family the most, we know that hazards outside of your home can keep your family from enjoying time outdoors; especially in the summer when families want to enjoy their pools and backyards. We can help you resolve these concerns by cleaning up the area and making it beautiful and hazard-free again. Damage from severe monsoon winds can include pieces of broken glass, shards of splintered wood, piles of debris that was pushed into corners of patios, gardens and backyards. This can cause a hazardous situation for kids and pets. Removing them, as well as any other hazards can restore safety to your yard for your children.

Garages and sheds can retain moisture just like the interior elements of your home which over time can cause additional damage. Our IICRC-certified technicians can go in and dry these areas out and clean up any debris left behind. Address this damage as soon as possible can keep your tools from rusting in your shed or outside storage. We know that what is in your garage, shed or other outside storage space is important to address and know how to get it done.

We are here to help 24/7

SERVPRO of Central Phoenix's technicians are always ready to help homeowners after flood damage ruin their property. Call our 24-hour emergency services line at (602) 386-4268 to get the help you need to recover from monsoon flood damage to your home.

SERVPRO’s Commercial Cleaning Services Can Help Hotels Reopen

7/14/2020 (Permalink)

Savvy hotel owners have been reaching out to SERVPRO to help with their disinfecting and sanitation needs during this challenging time. While we’ve been on site, they’ve also discovered all the other commercial cleaning services that SERVPRO of Central Phoenix can provide to help them reopen and attract guest to their hotel once again.

Making good first impressions with commercial cleaning

When operating a hotel of any size, first impressions are everything, especially with everyone’s heightened cleanliness expectations. What does a guest see when they first walk into your lobby? What do they see or smell when they enter their hotel room for the first time? It is especially important it is to make sure your hotel rooms and facility are clean and look their absolute best to guests and other visitors that walk on to the property. By having a facility that is thoroughly cleaned, you are well on your way to developing a guest that will come back time after time, and possibly refer their friends and family to stay at your hotel. Hotel managers know the value of repeat customers and how important it is to nurture those relationships. While customer service and quality of accommodations most certainly impact whether a guest will become a dedicated return customer or not, impressions of cleanliness most certainly make a bid difference.

Commercial cleaning services available to hotels

There are a wide variety of materials and surfaces in your hotel that SERVPRO of Central Phoenix can clean and deodorize as part of our commercial cleaning services. SERVPRO of Central Phoenix offers cleaning services ranging from cleaning hoods in hotel restaurants to removing biohazard contaminants. We have the specialized training and products to get your property back to business. Here’s a list of some of the items we can clean:

  • Carpets
  • Upholstery
  • Area Rugs
  • Drapes
  • Tile
  • HVAC and Duct Cleaning

If your hotel needs some freshening up or a thorough cleaning, SERVPRO of Central Phoenix has the training and tools to get your hotel looking and smelling its absolute best! Whether you need a one-time deep clean or ongoing commercial cleaning, contact us at 602-386-4268 to get the job done.

Common Causes for House Fires

7/13/2020 (Permalink)

It may seem that as a homeowner, if you are careful about not leaving fire unattended, you’ll likely avoid a house fire, but there are actually several common causes for home fires that have nothing to do with open flames in your home. Check out this list of events compiled by SERVPRO of Central Phoenix that could cause a home fire so you’re better informed on how to avoid this tragedy.

Outdoor cooking

During the barbeque season, grills left unattended on a wooden deck or next to a wall of a home can bring about a fire. A heated grill next to a wooden fence can easily cause fire, and grills have been known to ignite the exterior walls of a home or garage if placed too close. If you are using materials such as newspaper to start a fire, embers can blow and catch the side of a home on fire. Not all house fires start on the inside, so use caution when barbecuing to keep your home safe.

Holiday decorations

When people think of fires caused by holiday décor, Christmas trees most certainly are the top cause of flames. Christmas trees come with many risks. When the tree becomes dry, a quick spark or light shortage from strands of lights can set the whole tree on fire. Make sure to keep the water reservoir full and to unplug the tree when you are not at home. If you have pets that tend to chew, keep the tree lights high enough where they cannot reach it. Since many people decorate for other holidays like Halloween, these precautions apply to those decorations as well. Do not leave lighting unattended for a long period of time, and do not leave candles burning unattended. Check your lighted décor to make sure it is not overheating; this can cause a fire too if it is near a flammable item or even wood furniture.

Faulty wiring

Faulty wiring does not just happen around the holidays. Any time of year, fires erupt from overheated wiring. To minimize this from occurring, make sure systems are installed properly with their protective features. Do not overload a socket, electrical cord, or extension cord. Check the labeling or gauge rating to understand the capacity of these items to keep your wiring safe.

Unattended candles 

Candles can add beauty and ambiance to a home, and the scented ones are exceptionally popular with homeowners. However, as mentioned above, NEVER leave a flame unattended. Curious children can pick them up or knock them over. Same with pets. Even a long fluffy tail passing by can start a fire. Keep your kids, pets and home safe and always keep an eye on those candles, extinguishing completely if you are leaving the house.


Cigarette butts are a common cause for house fires as cigarettes will sometimes be left unattended or dropped. There have also been situations where the smoker has fallen asleep with a lit cigarette or cigar in their hands, which fall to the ground, on furniture or on the bed, causing a fire. Be careful to always extinguish your cigar or cigarette fully when you are done with it, and do not leave it burning unattended.

Flammable liquids

Chemical fires occur from spontaneous combustion: this is a reaction of chemicals combining with oxygen to produce enough heat to ignite. Be sure to store fuels and other chemicals in proper containers that are protected from heat. Fires like these tend to happen in the kitchen and garage, so take the time to review where your chemicals are stored and ensure they are far away from any kind of heat or spark source.

Kitchen fires

Out of all the scenarios, the most common residential fires come from cooking. This can occur from grease and oil being overheated in the stove or oven, which are highly flammable and combusts without needing direct flame contact. If such an even does occur, be sure to have the correct materials on hand to extinguish a fire (do not throw water on a grease fire; it will make it worse). Many times, open flames and ovens are left unattended when in use which can be a recipe for disaster. Portable cooking appliances like electric griddles and toasters should always be attended and be cool to the touch before being put away after use.

Home fires of any kind can be devastating. Practice caution by following the advice above to help keep your home safe. Should you experience a house fire, reach out to SERVPRO of Central Phoenix to help with your fire damage restoration needs. We are available 24/7 to help you get your home back to normal. Contact us at 602-386-4268 to help with any fire damage needs that you may have.

Fighting Odors After Your Office Building Flood

6/30/2020 (Permalink)

As the monsoons approach, many office buildings may be at risk for flooding if they are in a flood area or have ceilings that leak. When water damage happens, there are steps to take to not only address the damage, but the odors that may arise as a result of the flooding. Professional restoration experts can eliminate such odors from your property after an occurrence of commercial water damage in Phoenix. Here at SERVPRO of Central Phoenix, we use a multi-approach method to fight odors after any kind of water damage. A variety of deodorants and odor combating techniques can eliminate the odors in no time. Here are a few methods that work the best.

Multiple methods approach to odor

Odors often come from different sources after a water damage incident. It can be challenging to find all the sources and determine a specific method to combat them individual, which is why businesses often struggle with odor well after they’ve cleaned their property. SERVPRO knows it is best to use multiple methods that use various deodorants to get a better result. Our IICRC certified SERVPRO technicians use a combination of various types of deodorants that can combat most common smells after a commercial water damage event.

Various types of deodorants to fight odors

Only one type of a deodorizing agent is always not enough to address smells from various sources. Different odors need different deodorants, believe it or not. Masking agents in time release beads are often used to cover up bad odors with a pleasant-smelling chemical. Professionals use these agents to combat both real and imaginary odors as well. Yes, there are some odors that only appear to remain after a cleaning as occupants have become accustom to the unpleasant smell; masking agents help address that issue. Pairing agents combine with the odor-causing particles in the air and neutralize them. Once these agents combine with the particles in the air, they cause them to fall to the ground, which can then be cleaned. These agents are often used in Ultra Low Volume foggers and wet foggers. Electrically generated deodorizing agents such as ozone gas are used after a move-out where odors linger. The Ozone is a reactive molecule that can combine with the odor-causing particle and neutralize it. The technicians use this method if the odors have penetrated deeply in the surfaces.

A perfect combination of all these techniques and agents is essential to eliminate the odors from your commercial property after water damage. If you struggle with odors after experiencing water damage or flooding in your office building, call SERVPRO of Central Phoenix today at (602) 386-4268 to discuss your restoration needs with one of our professionals.

Getting Prepared for Arizona Storms to Prevent Damage

6/30/2020 (Permalink)

Experiencing the power of an Arizona monsoon can be quite impressive. Unfortunately, they can also cause quite a bit of damage to homes in the Valley. Getting prepared for Arizona storms to prevent damage is a smart move for homeowners. SERVPRO of Central Phoenix has a few helpful tips to be prepared.

Check your roof before the storms hit

Out of sight out of mind is the classic excuse homeowners use when it comes to their roofs. Most have no idea there is an issue with the roof of their home until it leaks. The best prevention is to have the roof inspected before the storms hit each year and allow plenty of time for any repairs that need to be done. That will keep storm damage from happening.

Inspect the drainage around your home

Storm damage does not just happen to roofs of homes. If a house does not have proper drainage surrounding the property, you may find yourself with water seeping in under your doors. A telltale sign that your property may have drainage issues is if you have pooling of water during a rainstorm. If you do, make sure you have it taken care of before the monsoons hit. You may need to hire a landscaping company to provide a drainage solution that will keep your yard and home protected from possible flooding, but it is well worth the investment to prevent water damage.

Clean out rain gutters and spouts

We are fairly dry here in the Valley most of the year, and critters take advantage of the dry weather to build nice, comfortable nests in rain gutters and drainage pipes. Great for them, not so good for your home during a monsoon where fast drainage is critical. Rain gutters and downspouts are the best way to direct the rain that comes from monsoon microbursts away from your home. Make sure yours are ready to do their job and divert the rain away from your home’s foundation. Clean out obstructions and ensure any water is being directed away from your home.

Arizona storms are something to behold. Make sure you can do so from the comfort of your home without the worries of storm damage from monsoons. If you do experience storm damage, contact storm damage remediation specialists SERVPRO of Central Phoenix immediately to keep damage at a minimum. We are here 24/7 to serve you.

Fire Prevention for Your Business

6/3/2020 (Permalink)

While it is impossible to 100% protect your business from fire, there are actions you can take to make the prospect of fire damage less likely. We have pulled together a few tips about fire prevention for your business in hopes of keeping your business safe.

Identify potential fire threats

It is much easier to prevent fires when you identify the most likely culprits that could cause a fire at your place of business. Do an audit of your commercial property and look for the following:

  • Faulty electrical wiring and equipment that could spark and cause a fire
  • Clutter, dirt, and debris that can cause a fire, like grease buildup, trash near heater vents, etc.
  • Improperly stored flammable and combustible materials
  • Blocked ventilation
  • Improper cigarette disposal
  • Misuse of equipment
  • Arson and vandalism signs

Your fire preparation efforts should consider each of these potential culprits and should be addressed to minimize the possibility of fire.

Create fire prevention plans for your business

As a business, fire prevention should include putting together a fire prevention plan that incorporates gathering fire extinguishers, fire alarms, and other preventative equipment. Your plan should cover the proper storage and disposal of flammable and combustible materials as well as hazardous waste. Schedule proper maintenance of fire protection equipment, in addition to the appliances and equipment you use regularly. A clean and organized building is less vulnerable because clutter is one of the main causes of commercial fires. Another step would be to create an Emergency Ready Profile (ERP). SERVPRO of Central Phoenix can work with you to create one to keep your staff prepared.

Provide ongoing training for your staff

The next step for fire prevention is to train employees on the proper procedures for reducing the threat of fire. Include training sessions about how to use a fire extinguisher and how to prevent the spread of flames. The training you provide for your employees can go a long way toward reducing fire damage should a fire occur.

Of course, all the preparation in the world cannot stop every fire but using the tips above will make your workplace safer and more protected against the possibility of fire. If your business experiences fire damage, contact SERVPRO of Central Phoenix to help with your fire damage needs. We are here 24/7 to serve you. Contact us at (602) 386-4268.

Storm Safety for Your Home or Business

4/29/2020 (Permalink)

Monsoons will be here before you know it, and it’s a good time to brush up on some storm safety tips that you can use so you’re not caught off guard.

Monsoons in Arizona

Monsoons can be quite spectacular to behold and are vital to the well-being of the environment, but severe thunderstorms produce dangerously heavy winds and lightning strikes. Sometimes, flash flooding, power outages, and property damage can result from the severe weather. Tragically, every people are injured or killed during this type of storm. Protect yourself and your home or business with these helpful tips.

Prepare During Severe Storm Watches

Arizona news is quite helpful when it comes to letting the public know when a storm is on the way. When a watch is issued, it means that conditions are just right for severe storms to develop. Tune into your radio or TV frequently for up-to-date information, and use this time to prepare for a storm:

  • Review the community's emergency warning system and protocols.
  • At your place of work, reiterate company policy for severe weather safety.
  • Secure loose equipment or furnishings around your building or home.
  • Reschedule outdoor events for better weather.

Once a warning is in effect, your preparations will improve safety throughout your home or business

Stay Inside Until the Storm Passes

Most storms move on within an hour or so. Regardless of how long the storm takes to pass or subside, plan to stay put until the high winds, lightning, and heavy rain or hail are over. While waiting for the danger to pass, take appropriate safety precautions:

  • Shutter doors and windows and stay away from windows, glass doors, and skylights.
  • Avoid standing near electrical equipment, including electrical telephones.
  • Move away from plumbing systems.

Listen to official weather updates

Experts recommend waiting about 30 minutes after you hear the last clap of thunder before leaving the safety of your home or business. While it may seem like “just a monsoon storm”, lightning and other situations caused by the storm can do you harm, so don’t take unnecessary chances.

Know who to contact if you experience storm damage

Every year we see images of fallen trees on homes, roofs collapsing on buildings, and home or office flooding. It’s good to have a reputable storm remediation company’s information on hand so you can get help recovering quickly. SERVPRO of Central Phoenix specializes in storm damage cleanup and restoration. Available 24/7, we can help you get your home or office back to normal. Contact us at (602) 386-4268 to get the help you need quickly.

How to Handle a Fire in Your Home

4/23/2020 (Permalink)

Experiencing a house fire can be one of the more traumatic situations a person can endure. Even when the immediate threat of physical harm has passed, the aftermath can be stressful if not completely overwhelming. Fires can do a lot of damage to your home. Sometimes it's hard for a homeowner to know what to do after a fire, so SERVPRO of Central Phoenix put together a few tips to help you get through this situation.

What to Do After A Fire

There are definitely a few actions you should take after a fire in your home once the flames have been extinguished.

  • Limit movement in the home to prevent ash and soot from being tracked and embedded into upholstery, flooring, and carpets.
  • Keep your hands clean to avoid spreading ash on to upholstery, walls, furnishings, and woodwork.
  • If you need to walk around the home, place floor covering carpet traffic areas to keep further damage to a minimum.
  • Wash kids’ and pets’ toys thoroughly
  • Wash pet bowls and bedding thoroughly
  • Wash houseplants on both sides of leaves.
  • Change HVAC filters

Of course, fire remediation specialists can help determine what they can handle vs. what the homeowner can or should do, but oftentimes homeowners are focused on cleaning and recovering immediately. The above items are safe to do if you use caution, and only enter the home if you’ve been told by a professional that its safe to do so.

What NOT to Do After A Fire

There are also several activities you should avoid following a house fire. Many of these are best left to the professionals. Done incorrectly, you could cause even further damage.

  • Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery.
  • Don't try to clean any electrical appliances that may have been close to fire, heat, or water.
  • Don't turn on ceiling fixtures if the ceiling is wet. The wiring may be damaged.
  • Don’t turn on the A/C or ceiling fans even if it’s safe to do so, as you could further spread ash and soot throughout the house.
  • Don't send garments to an ordinary dry cleaner. Improper cleaning may set a smoke odor.

If you’re not sure what you should do after a fire, don’t do anything and defer to the professionals. After any fire damage situation, your primary focus should be safety first.

If you have a fire or smoke damage emergency in your home, call SERVPRO of Central Phoenix at (602) 386-4268. We are available 24/7 and are here to help you get through this challenging and stressful time.

Reach out To SERVPRO of Central Phoenix for All Your Cleaning Needs

4/13/2020 (Permalink)

SERVPRO of Central Phoenix serves Phoenix and the surrounding communities. We offer many different services to handle any problems that might arise in your commercial or residential property. Did you know that SERVPRO can help with all these issues?

Fire Damage

Fires can be devastating, and they often leave homes and offices covered in a thick layer of soot. In addition to the soot and smoke, water damage is also typical due to firefighting efforts. We know how stressful and upsetting dealing with the aftermath of a fire is, so we are here to guide you through every step and give you peace of mind with our fire damage restoration services. We can remove soot from surfaces and get rid of the lingering smell of smoke. We can also restore textiles and fabric such as your wardrobe or your child’s favorite stuffed animal so that you can get your life back to normal as quickly as possible.

Mold Remediation

Mold growth inside a home or office can be a problem for those living or working inside of the building if it is not left treated. Mold is challenging to deal with, so you should leave treating the microbial growth to the professionals. Our technicians have been specially trained to get rid of mold and keep it from returning; we even have formulas that have been specifically created to treat the problem. Mold remediation needs professionals to be handled correctly. We can help!

Water Damage

Water damage is a very common problem in homes and businesses, so we know exactly how to deal with it. From burst pipes to rainwater and flooding, our team has seen it all and handled it all. A fast response is critical to preventing further damage, so we pride ourselves on our ability to respond rapidly to water disasters. We use specialized equipment to extract the water and dry out the property.

Biohazard Cleanup

Substances such as blood, bile, urine, and other similar fluids can be hazardous to clean up on your own, especially if you are not wearing the proper protective equipment. The technicians at SERVPRO of Central Phoenix have the proper protective equipment and training to handle anything from crime scenes to kitchen accidents. Biohazard materials also need to be disposed of according to EPA and OSHA standards, or there is a risk of exposing others to harmful substances. Stay on the safe side, and let us handle the mess for you.

No matter what kind of situation you’re up against, we are “Here to help.” Contact us today at (602) 386-4268 to get the job done for your home or business.