Recent Posts

Can Your Home Really Be Restored After Fire Damage?

10/15/2019 (Permalink)

Phoenix homeowners who have suffered from a house fire and the damages it leaves behind have many obstacles to face once the flames have been put out. One question that every homeowner asks is whether their home will ever be the same after experiencing their house burning down. Not only do the flames cause damage, but so does the smoke and the water used to douse the flames, making it hard to believe that a home can ever be restored. Can your home really be restored after experiencing fire damage?  The answer is a resounding “yes!” Learn how the professionals at SERVPRO of Central Phoenix get it done.

Restoring Damages from House Fire

After the fire crews are gone and you’re facing a substantial clean up effort, there are a few critical steps that need to be taken to get your home back to the way it was before the fire.

Here is the fire damage restoration process followed by fire remediation professionals who are well-trained and experienced in situations like these.

Call Fire Remediation Company

Dealing home or commercial property fire can be very stressful and requires great expertise. It is extremely important to call a fire damage company to secure the exposed areas and handle the cleanup, including the repair of soot, smoke and water damage, as well as the smoke odor.

Assessment of Fire Damages

Once a technician from the fire remediation company arrives at the site, they will get to work to immediately assessing the damages. This initial step usually involves inspection of the affected area and its contents to determine how to best approach the situation. They will develop a customized action plan for restoration, including adding a tarp to the roof and board-ups for damaged windows and walls.

Eliminate Items Damaged in House Fire

Residential fire damage professionals eliminate all damaged items along with removing the residual smoke smell using the appropriate techniques. They wear protective clothing and use state-of-the-art equipment to remove the damaged materials before they begin any kind of cleanup. Cleanup may include removing soot from all surfaces, addressing any fire-related odors, and water removal and drying if water is present. These professionals will conduct a thorough inspection of the property to make sure that the fire damage cleanup efforts are successful.

Begin Restoration for House Fire

The goal of the repair and restoration process is to try and return the home to the state it was before the fire damage. We clean, sanitize, and disinfect all of the affected items and structures that were damaged in the house fire. We’re also trained to remove smoke odors using industrial air scrubbers and fogging equipment. 

SERVPRO of Central Phoenix has been helping both residential and commercial properties affected by fire get back to preloss conditions within a short amount of time utilizing our own in-house Restoration Construction Division run by Temple, a licensed and bonded KB2 contractor, as part of our construction building services.

A home fire can be a traumatic experience, but cleanup damage restoration don’t have to be! Contact SERVPRO of Central Phoenix at (602) 386-4268 any day of the week. We’re here for you 24/7 every day of the year!

Dangers With Standing Flood Waters in Phoenix

10/9/2019 (Permalink)

There are storms, hurricanes and tornadoes that cause unfathomable devastation, and standing flood water, waiting for cleanup, can aggravate that devastation even more. Cleanup and Restoration companies get a lot of calls for local storm damages in Phoenix during the monsoon season with some involving flood waters left standing for a period of time. Some severe dangers come with standing flood waters but can prevented when being proactive and understanding the risks beforehand and being equipped with tools to cope with anything that is threatening. 

When the flood waters that come from a local storm are left sitting for some time, the health of anyone living around it is at risk. The CDC website has a lot of valuable information dedicated to the health risks and hazards from standing flood waters and how to prevent, and cope with what can and does happen.

Flooding can infect everything and everybody it touches with life-threatening diseases and bacterial infections. All your belongings become hazards to your health when they have been touched by the flood waters that still stand. It is essential that you do not drink or eat anything that was affected by the flood and that you are diligent about keeping your hands clean, especially before eating or drinking.

Health Risks from Standing Flood Water

Being aware and proactive with any open wounds on your body is extremely important. Any standing water from a storm poses an even greater risk to your well-being if you have any open wounds, it’s crucial that you protect them from any standing water and always use waterproof bandages.

Physical Risks from Storm Floods

In addition to all the health risks that come with floods from a storm are the physical risks. When flood waters sit for a period of time, they become murky, hiding other threats like poisonous insects and dangerous animals along with very sharp objects like broken glass. All storm flooding situations are unique to the region which they occur in, along with their own unique physical hazards also.

Parts of the local storm damage, like power lines that remain in the standing flood waters add to the list of threats with electrocution. Event the flood waters alone are a hazard claiming too many lives from drownings that occurred victims were in their vehicles or swimming to safety..

SERVPRO of Central Phoenix knows all about disasters, and. our technicians are well-trained, experienced and completely equipped for  a disaster of any size. Though, a catastrophic disaster is a “once in a lifetime” event, all it takes to turn your entire world upside down is that one disaster. Want to know more or need our assistance? Give us a call 24/7 any day of the year 602-386-4268.

What to Do After a Water Main Break

9/25/2019 (Permalink)

It’s unfortunate and overwhelming, but when a water main breaks, what to do next is very critical. A break in a water typically affects roads and the surrounding properties, causing a lot of water damage to residential and commercial property. If you live or own property near a water main, you are also at risk of costly water damages if and when the main breaks. What is a water main and what are the common signs of a break, and what should you do after it happens? 

What is a Water Main

The main pipe that provides water throughout the city is called the water main. Typically, most water mains and other pipes are all under the city grounds. Today, water mains are constructed of concrete cement. A lot of the old water mains were constructed of cast iron, and the really old ones were made of galvanized steel. Though they are very sturdy upon installation, when they break, thousands of dollars in water damages caused by the water main break leave everyone feeling overwhelmed.

Things You Should Do After Water Main Break

  • One of the first things you should do after the main water line breaks is call the Phoenix Water Department and report what happened. The sooner they are aware of the issue, the sooner services will resume normally and water damages are mitigated.
  • Limit the amount of water everyone uses while the water main break is letting out water. Do not drink the tap water and avoid using the bath or shower, laundry machines, or the dishwasher. Some situations will have the local authorities issue a warning to boil all water. Boiling water for 5 minutes should suffice.
  • Look around your property and see if there are any water damages. Walk all around starting from the crawlspace or basement and work your way up. Document any damages from the water main break that you find. Then call your insurance and SERVPRO of Central Phoenix, your trusted emergency water damage specialists who are available 24/7 every day with an immediate response.
  • When the water main break has been repaired or replaced, run all faucets and hoses until the water is clear. Run the dishwasher and the washing machine without soap a couple of times and then a third time using soap only.
  • You should then flush out your hot water tank by opening the hot water tank faucets and let them run until the water turns cool. Repeat this process a second time after about an hour so that the sediment inside will clear out.
  • Inspect  the aerator on all the faucets for any debris. You many need to replace some of the aerator screens, but make sure they are all clean of any debris. Any under sinks or house water filtration systems should have their filters replaced also.
  • Don’t forget the water dispensing systems on the refrigerator. Run the water for several minutes and then change the filter. With ice makers, let it continue to make ice, but refrain from using any of it for several days.

What Causes a Main Water Line Break?

Although there a hundred ways a water main will break, one of the more common ways is due to the age and the environmental temperature. Since installation, a water main goes through a lot of wear and tear which can lead to a failure. 

When colder temperature begin to freeze the ground, the ground begins to harden and contract putting immense pressure against the water main. Seldomly, the water inside can freeze as well which then adds pressure pushing out from within the water main. Warmer  and drier temperatures tend to make the grounds shift, crack and settle which causes some twisting and the water main breaks spraying water until help arrives

If you live or work near a water main, keep an eye out for any signs of it breaking and be sure follow these tips to prevent and mitigate water damage.

Hidden Mold Problems in Phoenix Homes

9/11/2019 (Permalink)

Mold on wood planks in attic Get rid of attic mold growth! Call SERVPRO of Central Phoenix!

Attic mold can lead to a variety of problems that can get out of control. Unfortunately, many homeowners rarely inspect their attic, so mold issues can often go unchecked until the mold growth is substantial. If you find mold, you’ll need professional mold remediation to address the problem quickly and thoroughly.

Phoenix Homes Get Mold Growth

Your Phoenix area home is just as susceptible to mold damage as any other home due to the risk of water leaks, which can come from monsoon rains, A/C units or other water sources. While your attic is the last place you think about when discussing mold on your property it’s more common than you think! With the potential risk of hidden water links, you should have your attic inspected by a mold remediation specialist to find any issues and address them quickly.

SERVPRO of Central Phoenix has well-trained mold remediation technicians with years of experience in mold damage situations throughout a home. There are many areas in your home where mold can get out of hand quickly, and simply drying the area out and cleaning it with a little bleach may not solve the problem, especially in your attic where dampness and darkness are the ideal breeding ground for mold. Mold growth in your attic can cause significant damage to the structural integrity of your home not to mention causing an unpleasant odor that can be tough to get rid of.

Do You Have Mold Contamination in Your Home?

Mold growth and contamination can affect your home’s framing, insulation, walls, ceiling and floors, and unfortunately, often going undetected for a long period of time when it occurs in an area rarely seen by homeowners. If your Phoenix home has recently experienced any kind of water leak, or if you smell an unusual, musty odor, it’s time to call in the professionals to ensure your house doesn’t have mold. Contacting SERVPRO of Central Phoenix at the first signs of mold contamination in your home gives you the ability to prevent excessive damages.  

No water leaks in your home that you know of?  You may not necessarily be off the hook. Improperly installed or insufficient insulation and inadequate attic ventilation can cause mold issues. So can a dryer, plumbing, kitchen or bathroom fans that vent air into the attic. That’s why it’s important to have a professional who is certified in mold remediation to check your home and its attic thoroughly. SERVPRO of Central Phoenix technicians perform a full inspection of your attic space to identify problems like these and provide a solution to remedy issues.  

Local Certified Mold Remediation Specialists

We understand mold and mold growth and have the training and expertise to remediate the mold in your home or business. Our IICRC certified technicians have access to a variety of equipment and years of experience helping homeowners in Phoenix deal with mold issues. Contact SERVPRO of Central Phoenix for additional information or to schedule your inspection and mold remediation today. We can help! 602-386-4268.

Commercial Water Damage Insurance Claim Tips

9/10/2019 (Permalink)

One of the major risks that threatens a business owner is commercial water damage and knowing how you can maximize your commercial water damage insurance claim. There are many components to consider and can be overwhelming to any business owner or manager. Some issues require immediate action just as soon as the water damage has begun in order to save what can still be saved.

Contact a Commercial Restoration Company

Contacting your local and trusted commercial restoration company, like SERVPRO of Central Phoenix, will help mitigate the water damages to your commercial property. We’ve seen it and done it many times and know the process well. Our Certified water technicians are available 24/7 everyday for your emergency commercial water damage disaster.

Commercial Property Owners with Water Damages.

Prior to filing, you’ll want to prepare all the information you’ll need to maximize your insurance claim. Ensure that the property is safe to enter and take photos and videos of anything and everything affected, both inside and out. The documentation done initially of the commercial water damage is so imperative when providing the evidence for the initial presentation to your insurance company. Find your commercial property insurance policy and print it so that you have a hard copy of it on hand. 

Contact your disaster restoration service provider and then call your insurance company to give notice of the loss. Be sure that the water damage mitigation company tests the property for potential issues like; mold growth, or any structural damages.

Commercial Property Water Damage Claim Strategy

Your next priority is to develop a plan and strategy with your public adjuster for the commercial water damage claim. A commercial water damage claim can go in so many directions so building out a strategy to stick to will strengthen the claim. Here is a list of questions to go over with your adjuster that will help build your strategy.

  1. What are the initial costs for repairs and restorations for the water damaged property?
  2. What is the extent of the commercial water damages? The Scope?
  3. What are the benefits in the insurance policy contract?
  4. What are my duties and conditions stated in the insurance policy?
  5. How will interruption to business be claimed?
  6. Does the policy have coverage for “Boiler and Machinery” or “Extended Period of Indemnity”?
  7. Do any of the damages to the property need to be brought up to code?
  8. What is the estimated time for the repairs to the restoration?
  9. How long will it take to receive a payment from the claim?
  10. How long will the claim settlement process take?

If you’re not prepared with the right tools in you arsenal before filing your claim for commercial water damages, the chances of your business recovering are not so good. At SERVPRO of Central Phoenix, we understand this and work to provide you with everything in our power to help strengthen your claim. We even work with your insurance company to help alleviate some of the stressful impact the situation has on you. Call 602-386-4268 when you need us!

Water Damage Restoration for Documents in Phoenix, Arizona

8/30/2019 (Permalink)

Documents showing water damaged that was caused by a flood. A company in Phoenix that suffered a flood had some water damaged documents that needed restoration.

When a flood occurs on commercial property, the building structure, and company assets are at risk from all kinds of water damages and so are any sensitive documents and files being stored in the building. Water damage to paper products happens quickly, so  when paper products and sensitive documents are affected, immediate action is key in order to stop the damages from compounding only to completely destroy them. 

SERVPRO of Central Phoenix understands the potential loss when documents succumb to water damages during a flood and that timing is everything, which is why our technicians are available for emergency services 24/7 every day.. 

The Restoration Water Damage Experts

With our innovative vacuum freeze-drying system and our process involving gamma irradiation technology for sterilization, we are a full service document restoration and drying  company in Phoenix, Arizona. Our document restoration services cover everything from drying, cleaning and disinfecting to rejacketing and digitizing documents to get your business back to running in no time.

In cases where water damages are from a sewage back up or contaminated flood, documents are exposed to bacteria, viruses and harmful chemicals. With the gamma irradiation technology, SERVPRO of Central Phoenix provides the complete sterilization of all your important documents.

After Document Restorations, Go Digital

After your documents have been restored, SERVPRO of Central Phoenix can digitize your documents creating a secure backup that will never be compromised. Or perhaps you haven’t suffered any document water damages, but would just like to convert all paper files to a digital platform, either way you’ll be freeing up an immeasurable amount of storage and space.

Having an emergency plan of action to rely on prior to any disaster happening is the best thing you can do but, it won’t guarantee that water damages will not occur during a sewage back up or a flood. The well trained, master-certified technicians at SERVPRO of Central Phoenix know that timing is key to getting your documents restored to their preloss conditions so that business can go on “Like it never even happened.” With our state of the art technology and advanced techniques we can provide you with the best document restoration in Phoenix

So if you ever find yourself in need of document restorations due to water damages, or if you just want to back up your sensitive files to a digital platform, give us a call at 602-386-4268 - available 24/7 for emergency services.

Mold Growth After a Monsoon Storm

8/14/2019 (Permalink)

Storms produce several constant issues for any property owner. A main problem brought on by storms is the moisture which contributes to a lot of mold growth that requires professional remediation. There are some methods to help prevent the mold growth from causing any damages from occurring after a monsoon storm that are pretty effective.

Mold growth has a couple of primary sources from which it gets it nutrients from which are wood and moisture. With many properties having wood as a major element, this serves as a prime breeding ground for mold to grow and multiply.

Mold Growth Challenging Property Owners

Many property owners find it challenging to keep up with regular maintenance of the property and the property has been affected by storm damages already, leaving holes that allow moisture in leading to mold growth.

Basements within residential homes is a common place where mold will grow or in the attic too. In fact attics can have a significant mold problem after a monsoon storm. When a roof is compromised by holes or gaps, moisture will get into the area and remain trapped causing mold and mold spores.

Mold will grow whenever or wherever there is moisture present and after a monsoon storm, the ground surrounding the property is saturated with moisture.As moisture permeates throughout the property, it will seek out sources of nutrients such as wood based elements within the structure.

Mold Mitigation and Removal

Mitigating mold damage after a monsoon storm, if not done properly, can create multiple colonies of mold growth. When not appropriately dried out entirely, a consistent mold problem becomes an issue.

Mold growth is always a risk after a monsoon storm. To have the mold removed effectively, you need a mold removal specialist to come in and do it right. Trained technicians will help remove the mold growth in the difficult areas with care and precision in order to eliminate the growth of any harmful mold.

SERVPRO of Central Phoenix are your local mold specialists, available 24/7/365, call 602-386-4268 for your mold issues.

Tips on How to Remove Black Smoke from Walls

8/2/2019 (Permalink)

Soot from Fire Damage on Phoenix Home Wall

After a fire within your Phoenix home or place of business, the fire restoration process can seem drawn out and quite tedious, but cleaning the black smoke, or soot from the walls is really important.

Being that the crews here at SERVPRO of Central Phoenix have cleaned soot off all kinds of walls, we thought we’d share some tips that help the best.

Black smoke is soot, an amorphous carbon residue left behind after an incomplete burning of organic matter. Especially when it comes to soot, cleaning up after a fire is typically done by professionals as it can be very difficult.

Cleaning up After Fire Damage

The first tip for cleaning soot off walls after a fire is wear protective clothing. It is also highly recommended that you wear a respirator while cleaning and be sure it has a good filter in it. The respirator will prevent the small particles from going into your lungs when you breathe, protecting you from many soot related health issues.

Another tip for cleaning up the soot damage on walls includes the use of a dry cleaning sponge. Do not use any water with it. After thoroughly vacuuming, use the dry-cleaning sponge starting at the top of the wall and work your way down using downward strokes only. It is important to use the downward strokes rather than a scrubbing motion, as scrubbing will cause the stain to spread. 

A Degreaser Can Do the Trick

Using a degreaser is another way to help remove soot off walls after house or commercial fire damage. Be sure to Rinse with hot water afterwards and allow the walls to air dry for several hours. Ventilate the room by opening all the doors and windows. Setting up some industrial fans will also help.

Soot and Fire Damage Experts in Phoenix

If you’re still having issues, or realize that this is a job for the professionals, call fire and smoke damage restoration company like SERVPRO of Central Phoenix, 602-386-4268. Available 24/7 withwell trained and certified techs, we are experienced in utilizing proven methods to remove odors and soot caused by a fire within a Phoenix home or place of business.

What Can I Do Before My Adjuster Arrives After Storm Damages?

7/16/2019 (Permalink)

Though the monsoon storms are showing up late this year, it’s inevitable they will come and go without any warnings leaving homes in Phoenix, AZ with severe storm damages. Even if you already have flood and storm damage insurance, eliminating the total damages to your home is in your best interest. Insurance adjusters are very busy during the monsoon season, so being prepared upon their arrival will make them happy and save time in the end.

Documenting Storm Damage 

If your first call was to your insurance company, than your next call should be your trusted storm damage company, like SERVPRO of Central Phoenix. We understand the storm damage restoration process well and our certified techs will help guide you throughout the entire process always informing you of what is going on as well as what to expect. There are many benefits to contacting your storm damage company early on, and they are:

  • Initial assessment of all storm damages to your home
  • Less time between the initial damages occurring and the water extraction which will prevent even more damages
  • You will have your itemized list of all things damaged by the storm, needed for the claim.
  • You will have photos taken of all things damaged by the storm, which will improve the chances of your claim being accepted.

Storm Damage Specialists

When the monsoon is up and running, you can be sure that local adjusters are at their busiest, making their ability to get to you in a timely manner less feasible. By preparing before their arrival with all the storm damage documentation done to your home, and having already contacted the restoration company, you will be making things easier on your adjuster which in turn will support things getting done faster. Storm damage companies in Phoenix are always ready for an emergency, so the chances of them getting to you first are in your favor.

One thing you can do to improve your ability to get your claim accepted is by taking some video of the affect property and items. Collect all receipts of the damaged property if you can. If it has been more than a few days since the initial storm damage and the arrival of the restoration company, video is especially helpful as there has most likely been some mold growth by now which may require mold remediation and removal.

Call Your Local Storm Damage Experts

SERVPRO of Central Phoenix is prepared and ready for any size storm damage that may come with the monsoon storms. Our customers are our top priority and we take our services seriously! Available 24/7 for your storm damage disasters, call 602-386-4268. We respond Faster to Any Size Disaster!

When is it Safe to Resume Business After a Flood?

7/15/2019 (Permalink)

Commercial Water Damage

It’s a common question to ask after a flood to a commercial building, when is it safe exactly for normal business to resume? All in all it depends on how bad the flood damage was along with if the damage was caused by black water or not. Your local flood restoration specialists will have a process that makes sure the property is effectively clean and sanitized in order for business to resume, but there are stages within this process that are not safe for owners and staff to return.

Commercial Flood Water Damage Cleanup

During the stage of the flood cleanup, the commercial restoration company will let you know that this is not a safe time to return. The flood water gets contaminated with all kinds of bacteria that create a dangerous health hazard to humans. You’ll be instructed to keep all personnel away at this time.

Demolition after Commercial Water Damage

There may be some demolition needed in order to restore the commercial property to it’s preloss condition after the flood water damage. This includes taking out any part of the property that has been affected by the flood which could be drywall, insulation, carpet and any furniture. It’s not yet safe to return during this stage either.

Commercial Building Sterilization

This stage of sterilizing the commercial property includes a deep scrubbing and disinfecting throughout the affected area to make sure it is all sanitized. The stage of sterilizing includes the use of some very powerful cleaning chemicals, making it also not safe for owners and staff to return yet.

Commercial Reconstruction Post Flood

The stage of reconstruction is safe enough to return, but may be challenging to resume as normal. It includes rebuilding and replacing all property that was compromised during the demolition.

Commercial Flood Damage Cleanup and Restoration


It happens a lot when a commercial flood gets contaminated and becomes black water, so any flood damages should be properly assessed and processed by flood experts like SERVPRO of Central Phoenix.