Recent Posts

Addressing Mold Problems in Phoenix Attics

1/17/2020 (Permalink)

Even though Phoenix does not receive much rain compared to other places, having a leaky roof on your house can still cause problems. If there is a leak in the roof, water can get into your attic and damage structural components. It’s important to know what to do when addressing mold problems.

What happens after a water leak in your attic

By nature, attics have a higher relative humidity and air temperature than the livable area of the house, creating an ideal environment for mold growth. While mold spores are everywhere all the time, this environment can exacerbate the situation. If more moisture gets into your attic from the roof, mold and mildew can develop on the inside of the wood or plywood that forms the roof itself. If you have mold damage inside your Phoenix home's attic, the microbes from mold can contaminate your ventilation system. Once inside the air ducts, these microbes or spores can travel throughout the building, spreading the problem further.

Mold remediation

Once mold gets noticed inside the attic, specific procedures can be taken to fix the problem. SERVPRO of Central Phoenix knows exactly what to do! Any air intakes or holes that go into the living area of the home need to get sealed off with plastic. Plastic is put on the bottom part of the trusses to prevent any dust from contaminating the ceiling insulation or other materials. The access doors get sealed with plastic, and a zipper is installed to allow entrance while work is being done.

In most situations, the contaminated wood inside the attic can only be removed by sanding down the material's surface. Our SERVPRO technicians get equipped with full face mask respirators and personal protective gear, including suits that cover their entire body for protection during the remediation process. This is serious business! Air scrubbers then get placed inside the attic to pull particles out of the air during the sanding stage for optimum results and containment.

IICRC certified professionals

When sanding the impacted materials, SERVPRO’s IICRC certified crews always follow officially approved procedures and abide by all government rules and regulations. Our teams are trained to follow these rules for everyone’s safety. Automatic sanders with a vacuum hose attached to them are used to sand down the wood. The vacuum helps keep dust to a minimum by sucking up the air in the work area and putting it through a HEPA filter, leaving little debris behind. After sanding is complete, the HEPA vac gets used to clean up any leftover debris or dust particles. The attic is then sprayed down with an anti-microbial chemical to prevent future growth. In severe cases, a sealant paint gets sprayed inside the attic to inhibit mold from developing in the future. If you ever notice mold or mildew in your attic, call SERVPRO of Central Phoenix at (602) 386-4268 any day, 24/7.

Help for Your Flooded Basement in Your Phoenix Home

1/8/2020 (Permalink)

If you’re new to the Valley, you might be surprised to learn that we have basements in Arizona, but we do! They’re actually quite popular as they stay nice and cool in the summer, so it’s an ideal place for a guest bedroom or entertainment room during those hot summer months. Unfortunately, just like anywhere else in the country, basements can flood. When that happens, SERVPRO of Central Phoenix is here to offer help for water damage caused by a flooded basement.

How can a basement flood in Arizona?

A basement can flood at any time, although flooding most often occurs during heavy rainfall or a broken pipe.  Basements are inherently prone to flooding because they are the lowest level of a home and are typically built partly or entirely below ground level. There are many reasons why your Phoenix basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain during our monsoon season
  • Overflowing pool
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure

What happens when a basement floods?

If flood water in your basement is not handled quickly and correctly, it can cause severe damage to your home’s structure. If your basement floods, here a few quick tips before calling SERVPRO:

  • Turn off the water source causing the leak (if possible)
  • Shut off any potential electrical that could come in contact with water
  • Try to determine the source of the water so you can tell your SERVPRO techs when they arrive
  • Wear foot protection as you wade through any flood water
  • Try to move any items possible out of the flooded area (if you can do it safely)
  • Don’t touch any electrical items (TVs, toasters, microwaves, etc.)

A flooded basement can impact the integrity of drywall, carpeting, beams, and more. It’s critical to get the water removed as quickly as possible to avoid damage and potential mold growth.

We are flooded basement specialists

It’s worth making a call to SERVPRO of Central Phoenix and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals. When it comes to water damage, here are a few facts about SERVPRO:

  • We are available 24-hours/7 days per week
  • We bill your insurance directly
  • Our technicians are highly trained in water restoration techniques
  • We use IICRC restoration standards
  • We utilize advanced inspection and extraction equipment

If you experience a flooded basement in your Phoenix home, call SERVPRO of Central Phoenix immediately at (602) 386-4268. We’ll help you get your basement back to normal in no time!

SERVPRO Building and Reconstruction Services Offer Help for Phoenix Homeowners

12/26/2019 (Permalink)

Home reconstruction after water damage Home reconstruction after water damage

It’s been a wet season in the Valley this year, and with those storms come unexpected and unwelcomed damages such as flooding, water damage, and mold. SERVPRO of Central Phoenix is well known for its remediation and repair services, but did you know they offer building and reconstruction services as well?  That means that homeowners have a one-stop option for all their repair, remediation and rebuilding needs.

SERVPRO offers it all with an in-house team          

SERVPRO of Central Phoenix has been helping Phoenix homeowners and commercial building owners with their reconstruction needs for years now. Our in-house construction specialist is a licensed and bonded KB2 contractor and can handle all kinds of jobs from rough framing, finished carpentry and cabinets, post demolition framing, drywall installation in addition to new floors and ceilings. That means if your home or business suffers any kind of damage from flooding, fire, mold or more, our crew can come out and handle the damage remediation, then go to work on building and reconstruction as needed. No need to juggle multiple companies to get the job done!

A comprehensive list of building services

Here is a list of all the building and reconstruction services offered by SERVPRO of Central Phoenix:

  • Board Up
  • Carpet Repair and Installation
  • Document Drying
  • Dry Cleaning
  • Drywall Installation
  • Drywall Removal
  • Electrical
  • Electronics Restoration
  • Fine Art Restoration
  • Furniture Restoration
  • General Contracting
  • Hardwood Floor Repair
  • HVAC Services
  • Linoleum Floor Repair
  • Marble Floor Repair
  • Move Out
  • Painting
  • Plumbing
  • Portable Power
  • Roof Tarp
  • Roofing Services
  • Scalable Resources
  • Temporary Fencing
  • Temporary Warehouse Space
  • Tile Floor Repair
  • Tree Removal

If you have a problem with your home or office building, chances are we can fix it!

Why SERVPRO for restoration and reconstruction services?

We know there are many companies that say they can help with remediation and reconstruction needs, but how many hold multiple certifications and advanced training to make sure the job is done right? Our staff is highly trained in property damage restoration. We study IICRC standards and best practices in cleaning and restoration standards. In addition, here are just a few of the certifications of our highly trained team:

  • AMRT - Applied Microbial Remediation Technician
  • ASD - Applied Structural Drying Technician
  • CCT - Carpet Cleaning Technician

We’ll get the job done quickly and professionally. Even better, we’re a 24/7 service so when you need us, contact us, and we’ll be there! at SERVPRO of Central Phoenix, we are ready to help in any kind of disaster, big or small.  We have the resources to tackle the largest building loss or a bathroom overflow, and anything in between.

The rainy season in Phoenix isn’t over yet. If your home or business experiences any kind of damage, contact SERVPRO of Central Phoenix at 602-386-4268 to get the problem handled fast!

Does Your Phoenix Home Need to Be Tested for Mold?

12/18/2019 (Permalink)

Cleaning mold off walls Fighting mold with a spray bottle of bleach may not resolve your mold issue.

When people think of mold problems in a home, they think of warm, damp conditions that would allow mold to thrive, but believe it or not, houses and buildings in Arizona can experience mold as well. When a home suffers a water damage event such as flooding, monsoon damage, or even a leaky faucet that has gone unchecked, a mold infestation can quickly arise and spread throughout a home. Because mold can produce allergens and irritants, you will want a professional that has training and experience to resolve the mold infestation properly. If your Phoenix home has experienced any kind of water damage issue recently, your home may need to be tested for mold.

First things first: addressing the source of the mold

If you suspect mold because of a water issue, the first step is addressing the source of the water; otherwise, the mold may return. At SERVPRO of Central Phoenix, we work quickly to address the water issue, then move quickly to focus on the mold problem. Mold spreads quickly, so a minor mold infestation can quickly escalate into a significant problem.

Finding the mold problem

We carefully inspect your property for visible signs of mold. Mold feeds on cellulose and water and can be hidden from plain view. We use various technologies to detect mold and hidden water sources. Many homeowners are surprised that mold is present even if they don’t experience an odor or see any visible signs of mold. If you have a mold issue, our technicians will find it! Even if the mold isn’t black mold, we’ll still make sure the problem is resolved before any further issues arise.

SERVPRO technicians are mold remediation specialists

As a homeowner, you may want to simply grab a spray bottle of bleach and get rid of that mold ASAP! However, our technicians are mold remediation specialists, which means they know how to not only address the mold itself, but get rid of the water that caused the mold issue, focus on drying the area, and deal with an odor so that the complete issue is resolved. Our complete mold remediation process involves inspection, assessment, containment, air filtration, removal of materials (if applicable), cleaning, and restoration. It’s an in-depth process that goes well beyond a spray bottle of bleach and elbow grease!

It’s been a damp winter in Phoenix so far. If you suspect that there is a water issue in your home that may cause mold, contact us 24/7 at SERVPRO of Central Phoenix by calling (602) 386-4268.

Work with Highly Trained Professionals for Your Phoenix Commercial Cleaning Needs

11/27/2019 (Permalink)

SERVPRO has been a name people can trust for all their residential disaster services such as fire damage restoration, mold remediation and more. Did you know that SERVPRO of Central Phoenix offers commercial cleaning services too?  We do! SERVPRO offers a full array of commercial cleaning options for businesses of all sizes, so now you can call us for any residential or commercial cleaning need!

Commercial cleaning services for your everyday needs

Common wear and tear gradually soils your office. When grime, odor, and moisture challenges go beyond the scope of your regular janitorial staff, you can call SERVPRO of Central Phoenix for prompt service. Our service offerings can help in removing an odor problem or deep cleaning flooring or carpets, so your workspace look its very best. The every day commercial cleaning services we offer include:

When your regular cleaning crew just isn’t cutting it, SERVPRO’s highly trained team of service professionals can get the job done.

Commercial cleaning for unforeseen circumstances

When your business suffers a loss that requires professional cleaning, SERVPRO of Central Phoenix is the only business to call! We offer several commercial cleaning services for businesses of any size, including:

When any of these unforeseen needs arise, rest assured that our crew has specialized training and products to get your property back to business. Of course, we also offer our premiere flood restoration, fire restoration, mold remediation and storm damage recovery services as well. Your business can rest assured knowing that no matter what disaster strikes, SERVPRO of Central Phoenix can be onsite, 24/7, to help.

Big cleanup job?  No problem!

The SERVPRO Commercial Large Loss Division is comprised of our best of the best in restoration services. Our elite large-loss specialists are highly qualified and strategically positioned throughout the US to handle any size disaster, anywhere in the country. Every large loss is supervised by a commercial operations manager to help ensure seamless communication and timely mitigation. If your business suffers a significant loss, you’re in good hands with SERVPRO.

Now that you know SERVPRO of Central Phoenix handles both residential and commercial cleaning services, why use anyone else? Call us at (602) 386-4268 for any needs that you have, big or small!

Get Help with Odors Caused by Fire Damage in Your Phoenix Home

11/26/2019 (Permalink)

You recently experienced one of the most traumatic incidents a homeowner can face: fire in your home. The flames are out, leaving significant damage, not to mention the water damage done by the firefighters battling the flames. On top of all that, there now permeates an odor throughout your home you’re certain you’ll never get out. Now what? You need to get professional help with odors caused by fire damage When your Phoenix home becomes inundated with these odors, it’s time to call SERVPRO of Central Phoenix.

The odors can linger from fire damage

Once your Phoenix home sustains fire damage, the smell of smoke and soot can linger indefinitely. While these odors slightly improve when the air becomes drier or when the temperature decreases, they never truly disappear without professional intervention. Structural mitigation and restoration do very little to alleviate an odor problem that can make your family miserable and almost unbearable to stay in the house. Odors from soot particles left behind by burning plastics and other synthetics can make food taste bad, your clothing smell, and even cause health effects in some individuals. SERVPRO's Odor Control Technician (OCT) can help eliminate the odors you’re experiencing, and do it quickly.

Fire mitigation and next steps

Through our fire damage mitigation efforts, we eliminate most of the smoke residue in your home. If your ventilation system was running during the fire (heating, cooling, bathroom or kitchen exhaust, etc.), soot could have found its way inside and into adjacent areas which in turn traps odors. Areas behind cabinets, above ceilings, and inside walls hide soot particles as well, but our professionals know how to seek these areas out and get to the root of the odors.

The science of identifying and eliminating odors can be a tricky thing, so give us a call, and leave the restoration to us. We use a technique to get to these particles wherever they might hide. Instead of removing them manually, thermal fogging eliminates their ability to return to your home's air. The forced mist spreads out in the same way the smoke did and chemically bonds with any loose soot particles. The added weight makes it impossible for the soot to get lifted back into the air currents that travel through your home, keeping your family from smelling them again.

Odors can be challenging to fight

Other areas that might hold onto odors include carpeting and drapes. While soot can remain trapped here and thermal fogging might not reach all of the residue hiding in the backing and pad underneath carpeting, we can still treat the area with potent and long-lasting liquid deodorizers. We can inject these directly into the absorbent padding. Other areas that continue to harbor odor sources often respond well to hidden gel packs, of which we have several different scents. These also last a significant amount of time.

Proper training in odor removal

We have the training and equipment to identify and eliminate these offensive odors. By identifying the cause of the odor, and determining the conditions where it contacts surfaces, the odor can often be removed over time without a trace. Our technicians have access to several odor removal products capable of penetrating surfaces to neutralize an unpleasant odor thoroughly. Call SERVPRO of Central Phoenix at (602) 386-4268 to make sure that every aspect of your home's fire damage mitigation, including the elimination of odors, is handled professionally and by skilled specialists.

Why SERVPRO is Phoenix’s Best Choice for Biohazard Cleanup

11/21/2019 (Permalink)

No mess is an easy mess to clean up, but biohazard cleanups and restoration are especially difficult. Biohazards due to trauma, sewage backups, chemical spills, or other biohazards can be both dangerous and emotional, which is why it’s important to work with a company that is compassionate, professional and well-trained to handle all aspects of biohazard clean up. Only specially trained disaster restoration company technicians are certified to complete this disturbing and necessary job. SERVPRO offers this critical service in our community.

Crime scene cleanup


Crime scene cleanup are the most difficult for homeowners to face. As the authorities depart from the crime scene (your home), it’s important to arrange for a biohazardous cleanup of your Phoenix home. Our highly trained trauma and crime scene cleanup division helps you with this challenging task. Our technicians are trained to follow all federal, state, and local rules to keep both you and the work crew members safe until the job is complete. When a crime happens in your home, understanding how to handle the situation is critical. Our technicians know that nothing can be touched until an official inquiry is conducted and completed. If the scene resulted in a situation where there might be blood and other bodily fluids and tissues, they understand that potential bloodborne pathogens may be present, and take great care to handle the situation carefully and professionally, following Occupational Safety and Health Administration (OSHA) and the Environmental Protection Agency (EPA) guidelines. SERVPRO ensures that all technicians attending to the cleanup of a crime scene have the appropriate training and certifications.
 
Sewage backups

Similar to crime scenes, fecal and other matter that may occur in a home after a backup needs to be handled carefully, understanding that cleanup also needs to involved potential odor control. As a matter of fact, Sewer backups should be considered an emergency since the water may contain viruses, bacteria, and other microbes that cause serious illnesses. SERVPRO of Central Phoenix’s trained technicians know there are three types of water that they may be dealing with: clean water, grey water and black water. Grey water, considered a category 2 contaminated water, may contain bacteria and viruses. Black water, considered a category 3 contaminated water, is extremely contaminated and could cause severe illness or death if ingested. Any contact should be avoided. Examples include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth. Sewer backups and similar conditions should be handled immediately. With SERVPRO’s 24-hour emergency services, consumers have a place to turn to in Phoenix.

Chemical spills and other biohazards

Believe it or not, chemical spills do happen in the home! Exposure to chemical contaminants can pose serious health consequences. A failure to properly remove such substances from your home as quickly as possible can contribute to an unhealthy and dangerous situation. SERVPRO of Central Phoenix is trained to safely remove biohazards and dispose of them properly in accordance with OSHA and health regulations. They are equipped with the necessary safety apparatus and cleaning products and can help transform these unhealthy environments back into clean, safe homes and offices. If you experience a chemical spill in your home, do not try to do clean up on your own! It’s important to call a trained professional

 
Should the unthinkable happen and you need biohazard cleanup, contact SERVPRO of Central Phoenix at (602) 386-4268. Everyone on staff will help you out during this difficult time.

How to Get Professional Help for Water Damage in Your Central Phoenix Home

11/18/2019 (Permalink)

Water can be rough on a home. It can penetrate solid materials like concrete or blocks if given enough time. It can make its way into any crack or crevice found on your property without you even being aware that the damage is being done. When you experience water damage from a flood, monsoon, or broken pipe, its important to know how to get professional help to fight the water damage in your home. 

What to look for in a water damage repair company

A professional water damage repair restoration specialist in Phoenix can help you address water issues in your home, regardless of the cause.  Highly trained technicians know exactly what to do to repair and restore your home. When looking for a water damage remediation company, look for one that offers the following:

  • 24-hour emergency service
  • Highly trained professionals
  • A variety of tools to address water damage and restoration
  • Advanced water inspection skills
  • A process that uses inspection, assessment, extraction, drying, repair and restoration

It’s critical to work with a local company that understands every step of the process needed to restore your home after water damage occurs.

What can cause water damage in your home

 
SERVPRO technicians respond to a variety of water damage situations, providing customers with a solution to each one in detail. Beyond the usual suspects seen in Arizona, including monsoons and busted pipes, customers have had issues with their pool. This can be caused by malfunctioning pool equipment, or a backwash effort gone awry.

SERVPRO also responds to a variety of issues concerning washing machines or dishwashers, another fairly common cause of a household flood or water damage situation. A malfunctioning appliance can flood your home within minutes, leaving little time to react and causing serious damage to your flooring, furniture, and belongings, or even leading to additional hazards that make it hard to recover.

Why you need a company that understands what kind of water damage restoration is needed
 
All of the situations above introduce different kinds of damage. Flooding from an AZ monsoon may bring dirty or even tainted water into the home. A flooded pool could bring chlorinated water into the home. A broken machine may flood your home with soapy or bleach-tainted water. If a water heater bursts, water and sediment can cause real issues. Knowing how to address the damage from the water and what kind of repair will be done is important for effective restoration. It takes industrial-grade water extraction equipment and infrared moisture detectors to get water out of every nook, cranny and crevice. Cleaning, deodorization, and sanitation technicians with the proper IICRC certification provide you with your best opportunity for recovery, regardless of how the damage was done
 
If you suffer water damage in your home, contact SERVPRO of Central Phoenix to receive quality service; we can help you recover from most of the problems that occur in your home call (602) 386-4268 to learn more

Commercial Buildings and Fire Safety 2019

10/28/2019 (Permalink)

Commercial Property  Fire Exit Sign Prepare your business with an updated fire safety plan.

So, you’re re-evaluating fire safety your place of business and you’re wondering what you are lacking in order to achieve NFPA (National Fire Protection Association) compliance. Okay, maybe not, but if you are a business owner with commercial property then fire safety should be a priority. There isn’t one commercial building that is guaranteed safe from a fire, so being prepared with the right equipment and emergency plan can save you a lot of money and lives in the event of a fire breakout. 

There are more than 3,300 office building fires in  the US every year, according to the NFPA. All these fires rack up approximately $112 million in damage to commercial property. If being compliant with NFPA is a business goal for 2019, then let’s get to it. If at any time you have questions, call your local fire department or a company that provides fire damage restoration, like SERVPRO of Central Phoenix a call! We can help. 

Smoke and Fire Alarms

Smoke and fire alarms are a no-brainer necessity to a fire protection and damage plan for all commercial buildings. Once installed, they need to be inspected often to maintain functionality. Today we have a variety of options for smoke and fire alarms, but wireless is probably more appropriate and effective for commercial property. With a smoke and fire alarm system in place, make sure there is a plan of action should the alarm sound off.

Fire Extinguishers & Suppression Systems

When trying to avoid potential fires at work, make sure that the property is outfitted with the designated amount of fire extinguishers. They need to be tested regularly to make sure they always work. The same goes with all fire suppression systems like an automatic sprinkler system - test often.

Emergency Exit Lighting

Emergency exits signs that light up should be installed throughout the property to direct occupants to safety during a fire alarm. Always make sure that the emergency exit is clear of anything that could get in the way.

First Aid Supply Kit

A first aid kit should be on hand, fully stocked at all times. Invest in something that will suffice in a worst case scenario. Have it regularly checked on to be sure it is always full.

Fire Safety Training

Incorporating a fire safety training course will not only place confidence in employees,but will also serve as an excellent team-building workshop. Contact your local fire department and they’ll be happy to give you the  information.

Emergency Fire Evacuation & Preparedness Plan

A popular acronym that could be included in your business fire emergency plan is REACT; Remove from danger, Ensure doors and windows are shut, Activate the alarm, Call 911, and Treat the situation as dangerous. Have schedule set for your commercial building to be inspected for any potential fire code issues. The fire department will also do it for free and you won’t get any violations. Have regular fire drills and educate employees so that they are familiar with how to work the fire equipment.

When Fire Damages Your Office Building

Also, be sure to have a list of emergency numbers on hand. It should include a repair and restoration company for commercial fires. That’s just one of the things we do here at SERVPRO of Central Phoenix, and we make sure to be available 24/7 any and every day of the year. Call 602-507-6163 if your business is affected by fire damage.

Can Your Home Really Be Restored After Fire Damage?

10/15/2019 (Permalink)

Phoenix homeowners who have suffered from a house fire and the damages it leaves behind have many obstacles to face once the flames have been put out. One question that every homeowner asks is whether their home will ever be the same after experiencing their house burning down. Not only do the flames cause damage, but so does the smoke and the water used to douse the flames, making it hard to believe that a home can ever be restored. Can your home really be restored after experiencing fire damage?  The answer is a resounding “yes!” Learn how the professionals at SERVPRO of Central Phoenix get it done.

Restoring Damages from House Fire

After the fire crews are gone and you’re facing a substantial clean up effort, there are a few critical steps that need to be taken to get your home back to the way it was before the fire.

Here is the fire damage restoration process followed by fire remediation professionals who are well-trained and experienced in situations like these.

Call Fire Remediation Company

Dealing home or commercial property fire can be very stressful and requires great expertise. It is extremely important to call a fire damage company to secure the exposed areas and handle the cleanup, including the repair of soot, smoke and water damage, as well as the smoke odor.

Assessment of Fire Damages

Once a technician from the fire remediation company arrives at the site, they will get to work to immediately assessing the damages. This initial step usually involves inspection of the affected area and its contents to determine how to best approach the situation. They will develop a customized action plan for restoration, including adding a tarp to the roof and board-ups for damaged windows and walls.

Eliminate Items Damaged in House Fire

Residential fire damage professionals eliminate all damaged items along with removing the residual smoke smell using the appropriate techniques. They wear protective clothing and use state-of-the-art equipment to remove the damaged materials before they begin any kind of cleanup. Cleanup may include removing soot from all surfaces, addressing any fire-related odors, and water removal and drying if water is present. These professionals will conduct a thorough inspection of the property to make sure that the fire damage cleanup efforts are successful.

Begin Restoration for House Fire

The goal of the repair and restoration process is to try and return the home to the state it was before the fire damage. We clean, sanitize, and disinfect all of the affected items and structures that were damaged in the house fire. We’re also trained to remove smoke odors using industrial air scrubbers and fogging equipment. 

SERVPRO of Central Phoenix has been helping both residential and commercial properties affected by fire get back to preloss conditions within a short amount of time utilizing our own in-house Restoration Construction Division run by Temple, a licensed and bonded KB2 contractor, as part of our construction building services.

A home fire can be a traumatic experience, but cleanup damage restoration don’t have to be! Contact SERVPRO of Central Phoenix at (602) 386-4268 any day of the week. We’re here for you 24/7 every day of the year!