Recent Posts

Fire Remediation Services You May Need After a House Fire

7/30/2021 (Permalink)

A fire in your home can be an overwhelming experience. Smoke, soot, and flames can cause significant damage to your property. Residues from chemicals used by firefighters can also damage furniture, carpeting as well as the flooring in your Phoenix home as they try to extinguish the flames. Fire can also burn or char parts of the structure and materials in the home. Once the fire has been extinguished, ash, soot, and nasty smoke residues can linger inside the home and be difficult to clean. Learn about fire remediation services you may need after a house fire.

Fire remediation specialists at SERVPRO

Professional fire damage restoration services can restore your home and its belongings when possible. SERVPRO’s trained crew can use a variety of cleaning methods to remove fire residues from the affected areas of your home inside and out. Fire can damage or weaken the structure of the home, which is why contacting SERVPRO right away is a good idea. We are nearby and can be at your residence in a matter of hours after your initial contact. We’re available 24/7 to help you recover from fire damage as quickly as possible.

How SERVPRO assists with fire remediation

After our trained team inspects your home for damages, we may perform minor repairs to the structure such as boarding up a missing window or door or taping to protect specific areas of the structure as we do our work. Removing items from the home that are unsalvageable like charred furniture and burned clothing and drapery is also part of the fire restoration process. Items and materials in the home that are salvageable are cleaned, and sanitized and can be stored in a safe area away from the structure until the restoration is complete. Our trained professionals will communicate their assessment every step of the way so you’re always informed about what can be repaired and what cannot. Homeowners can rest assured that we follow a very specific fire damage restoration process to get the best possible results.

Cleaning up fire damage as a next step

In addition to charring and soot, as well as chemicals used to extinguish the flames, strong odors can remain after a fire. SERVPRO technicians can use air scrubbers, fans, and top-grade fogging equipment to quickly eliminate strong smoke odors in your home. They may also use industrial cleansers to remove soot and dirt from the floors, walls, and ceilings. Industrial odor removal products may also be utilized to clean and remove odors from items and materials affected by the fire. SERVPRO teaches IICRC technical classes in the proper removal of odors. Masking and other shortcuts don't work when your odor problem is serious or persistent.

When possible, SERVPRO of Central Phoenix can restore your fire-damaged property to its pre-fire condition. We endeavor to make you feel “Like it never even happened.” Contact us at (602) 386-4268 for our professional fire remediation services.

Arizona Storms Can Bring Unexpected Damage to Your Home

7/14/2021 (Permalink)

Monsoons in Arizona can be quite spectacular to behold. Depending on the strength of the storm, your home could experience flood damage, fallen trees, or a leaky roof. If you’ve experienced a particularly strong storm and noticed no damage, you may feel like you’re in the clear. However, Arizona storms can bring unexpected damage to your home. Learn more below.

The unseen damage of storms

While water may not be dripping from your ceiling or pouring down your walls, there is a chance that some water may have seeped into walls, ceilings, or attics after an especially strong storm. Unfortunately, unless you’re in the habit of inspecting every inch of your home after each storm, you may not realize there is any damage until it’s too late. A common result of unseen water is mold.  Left alone, mold can spread and cause significant damage to your home.

Mold is always present

What most homeowners don’t realize is that microscopic mold spores exist naturally almost everywhere, indoors, and outdoors. If your home experiences mold growth after a storm, know that our mold remediations specialists will come in and remediate the mold in your home. We’ll inspect the extent of the damage, contain the mold growth, remove any mold-infested materials, and ensure there are no residual odors so that your home is back to normal after a mold growth situation.

Small water damage, bigger issues

If your home does experience visible water damage, you may be tempted to simply mop up the visible water, throw open the windows for some air, and run the ceiling fans in hopes of everything drying out. Unfortunately, that may not be enough to address the damage done by the storm. If water is not completely removed and materials such as walls and carpeting dried out, mold growth and accompanying odor issues may happen. May also not be aware that the small amount of visible water damage from the storm may be much more significant behind your walls or in your attic. Storm water can be deceiving, entering small spaces, and causing more damage if it’s undetected. Water remediation specialists like SERVPRO of Central Phoenix are trained to not only address visible damage but look extensively for unseen water damage from storms.

If you experience even minor damage from monsoon storms, contact SERVPRO of Central Phoenix 24/7 at 602-386-4268 to ensure your home is free from ongoing issues.

Grease Fire Prevention and What to Do If One Occurs

7/13/2021 (Permalink)

With monsoon season upon us, some find it far too difficult to cook outdoors between the heat, rain, and high winds. Since summer is still high season for parties and get-togethers, that means more time in the kitchen. Grease fires can be particularly challenging as people are unsure to how to prevent them and what to do if they occur. Be sure to stay safe and avoid kitchen fires with these safety tips.

How to prevent a grease fire

Here are a few helpful tips to prevent experiencing a grease fire in your kitchen.

  1. Keep any objects that could potentially catch on fire away from the stove or cooking area. That includes cookbooks, towels, paper towels, etc. These type of items can instantly fuel a grease fire. 
  2. Avoid wearing loose, flowing clothes that could get too near the flames, such as sleeves.
  3. Keep your eye on a hot pan that’s cooking; leaving it unattended even for a short period of time can result in fire.
  4. Heat oil gradually and add food slowly to minimize grease splatter, which can burn skin or catch fire. Remove as much moisture as possible from food before submerging it in grease to avoid splattering.
  5. Smoking grease is dangerous, as the flash point of a grease fire is 500 degrees so use great caution when it starts to smoke. If grease starts smoking, turn the heat down immediately. Not only will this prevent a fire, smoking grease is not ideal for cooking. Turn those flames down!

How To Put Out a Grease Fire

Sometimes no matter what you’ve done to avoid a grease fire, they happen regardless. Many people are unsure how to put out a fire; the wrong move can exacerbate the situation, so know what to do if you experience a flare up.

  1. Equip your kitchen with a Class B of K fire extinguisher.
  2. If your pan does catch fire, smother it placing a lid on top of the pan. Never throw water on the fire or run it to the sink or outside as this will result in worsening the flames and potentially causing burns.
  3. Turn off the heat source immediately. 
  4. If the fire is small and manageable, smother it with baking soda or salt, though still use a lid to be sure the flames are out and to protect you from splattering grease.
  5. If necessary, spray the fire with a fire extinguisher that’s suited for oil fires (Class B or K).
  6. Do not try to extinguish the fire with any cooking powders (flours, baking powder, etc.) or water as these won’t help extinguish the flames and could make it worse.
  7. Do not try to move the burning pot or pan outside. 
  8. Call a fire remediation specialist to help with any damage you experience.

Call SERVPRO for fire damage assistance

If your home experiences a fire of any kind, contact SERVPRO of Central Phoenix to help with your fire remediation needs. We’re available 24/7 to help you with fire damage cleanup. Contact us at 602-386-4268.

SERVPRO Offers Water Remediation to Keep Your Business Open

7/13/2021 (Permalink)

If your business ever experiences water damage, there are a few techniques professionals such as SERVPRO uses to mitigate the problem with minimal interference to the business. Learn more about how SERVPRO offers water remediation services to keep your business open should you experience a water disaster.

How SERVPRO addresses water damage in commercial buildings

When your business experiences water damage from flooding caused by pipe bursts, monsoons, or other water source, the first and most important step is to secure the area, and then address the source of the water to stop further damage. The next step is to extract all the water from the structure as quickly as possible. SERVPRO's commercial water removal technicians then use equipment to dry the materials and contents inside the building. The final stage of the drying process is the cleaning and deodorization. After the structure gets secured and the source of the problem gets fixed, we begin the extraction process. We vacuum up as much water inside the building as possible while keeping your business open. If needed, we can extract water in small sections at a time so that we do not impede the business.

Our water removal equipment gets the job done

Depending on the water damage situation, various types of water removal equipment can be used to implement water remediation. In most cases, a truck-mounted extractor gets used, but in other situations, a portable one may be more efficient or less invasive during business hours if the business is still open and functioning. Depending on the surfaces affected, we use either lightweight extraction wands or heavy-duty extraction tools. If there are more than two inches of standing water present, a submersible pump gets used for pulling up the water. Upon final water removal, we then dry out the remainder of the moisture. We complete the drying process by creating the best environment to speed up the evaporation method.

What happens after water is removed

When technicians dry out a structure, different types of equipment are used depending on the situation. In most cases, air movers and dehumidifiers are implemented, using dry air from the dehumidifiers to circulate hot, dry air around the affected room. The drying process also sometimes gets completed a small section at a time so that only a portion of your business is blocked off or otherwise impacted. After moisture levels are reduced, the cleaning and deodorization stage takes place. We make sure that your business remains lean and odor-free, and moisture is at a level so that no mold grows as a result of the water damage.

Work with SERVPRO for your commercial water remediation needs

There’s never a convenient time for flooding or water damage to strike your business. Every hour spent cleaning up is an hour of lost revenue and productivity. So, when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need. For help from the experts, call SERVPRO of Central Phoenix at (602) 386-4268 24/7.

Protecting Your Business from Summer Monsoons

6/29/2021 (Permalink)

Severe storms, also known as monsoons, are a common threat to business property throughout the summer months in Arizona. Along with rain, thunder, and lightning, summer storms can also produce damaging, gusty winds. As a business owner, you may be worried about the danger that these storms can pose to your property. Major structural damage can be done by severe storms, with wind and flying debris shattering windows and pounding upon roofs. In order to avoid the hefty cost required to fix structural damage, it would be beneficial to develop a plan to utilize during emergencies that will limit the amount of damage imposed upon your business.

Being prepared before storms

Before you begin to formulate that plan, however, make sure that your business insurance coverage is up to date and adequate. Covering the expenses of any property damage caused directly by the storm, business insurance can lift much of the financial burden. Taking matters into your own hands, a regular examination of the condition of your business’ roof as well as removing debris left by past storms in your gutters can prevent the damage from worsening. Impact-resistant glass can also be installed in an effort to prevent windows from shattering and sending glass flying across the inside of your business, potentially in the path of valuables. If you do have any valuables located near windows, be sure to move them to safer areas during storms just in case windows shatter. Safer areas can include any place that is elevated above the floor and distant from windows. Finally, keep outdoor equipment safe by fastening it to something stable. These tips will help you recover more quicky from storm damage and lessen the loss, so remediation professionals can help quickly.

Know when monsoon storms are approaching

Monitoring weather forecasts during monsoon season is AZ is a beneficial practice, especially if your business is located in an area that regularly experiences severe weather or flooding, as you will know when to expect storms and be able to prepare for them. With these guidelines in mind, you can protect your business as best you can from severe monsoon storms throughout the summer.

Extra planning provides extra securing

When damage happens, many business owners are caught unaware, not knowing what to do, who to call, where shutoff valves are, etc. That’s way an emergency ready plan is an outstanding idea. Documenting such information like contact info, escape routes, shutoff valves and more can safe precious time and money when disaster strikes.

Call SERVPRO if you experience monsoon damage

If your business experiences monsoon damage, contact SERVPRO of Central Phoenix to help get your business back to pre-storm condition quickly and professionally with our storm remediation services. We can be contacted 24/7 at 602-386-4268. Let us get your business back up and running with our trained technicians to help you recover when disaster strikes.

Work With Professionals to Clean Up Your Monsoon Flood Damage

6/28/2021 (Permalink)

The monsoon season throughout the Valley brings about violent storms that can compromise the structural integrity of many homes throughout the region. Once trees have fallen into roofs or through windows, or roof tiles or shingles have gotten ripped up with high winds, the integrity of your home is compromised and needs to be addressed. Another issue with monsoons is floods, which can cause significant damage to your home if it’s not addressed, including water damage as well as the potential for mold to grow. It’s important to work with professionals to clean up your monsoon flood damage to ensure it is addressed properly.

A company experienced in monsoon flood damage remediation

As a team that has been proudly serving the Phoenix area for many years, we have considerable experience with flood damage relief that can result during monsoons. We have a team of professionals that stays ready to handle these emergencies; IICRC-certified technicians and collective equipment that can help address not only homes impacted by flood waters, but large loss incidents that occur in the area with some of the larger square footage business properties that exist throughout the city. We have multiple contractors licensed through the state of Arizona that can respond alongside our rapid response team in the event of an emergency. These experienced professionals can work to provide temporary repairs for roofing and exposed areas like broken windows to prevent floodwater and direct rainfall from penetrating buildings. With these temporary repairs in place, our SERVPRO technicians can get to work on the necessary mitigation that can keep costs lower for our customers and reduce restoration time.

Addressing the damage done by floodwaters

Often damage has already occurred to the inside of a home by the time our technicians have arrived on the scene. We can work quickly to address the standing water or the saturation of exposed elements to prevent the need for demolition and reconstruction when possible. We’ll remove the water as quickly and as thoroughly as possible and discuss with you what items can be saved and what items need to be discarded due to excessive water damage. We’ll use ensure that there is no residual moisture that can cause mold growth, and we’ll address any odors that may develop with our odor removal and deodorization process. Rest assured that we have extensive water damage and storm restoration training that allows us to get your home or business back to normal quickly with our water restoration process.

Call us for flood remediation

Throughout monsoon season in Arizona, many homeowners should be prepared for the unpredictability of potentially violent storms that can leave their property facing flood damages. Our SERVPRO of Central Phoenix team can respond quickly to help with emergency repairs, 24/7 and effective mitigation the situation. Give our team a call anytime at (602) 386-4268.

Recovering From an Electronics Fire in Your Home

6/2/2021 (Permalink)

Many house fires are caused by electronics as they become more prevalent in houses across the country.  Since these electronics have become so commonplace for many people, we often forget basic safety habits that we should follow for these devices and how to keep our homes safe from the risks associated with electronics. Lacking safety may result in a house fire caused by electronics, and the recovery process can be tough for homeowners.

Guidelines to prevent electronics fires

All our gadgets need to be charged on a regular basis. Sometimes homeowners opt for convenience over safety but doing so may put your house at risk. Tablet and cell phone chargers need space for adequate air circulation, as they put off a fair amount of heat during charging cycles which must be dispersed with the right amount of ventilation, yet many people will put these chargers by their beds, or other flammable items. Electronics that are covered and not able to breathe can build up heat and lead to igniting a fire. The lithium-ion batteries in these devices have containers that are pressurized and can rupture if the temperature goes up too fast or melt if they are heated for a long time. Many people assume electronics fires are caused by bad chargers, but these fires can happen when devices are on a charger or not. Following basic safety rules can protect your home from a house fire. Fire damage in your Phoenix home from electronics is entirely avoidable with safety basics like keeping chargers clear of flammable items and allowing for sufficient air circulation.

If you experience an electronics fire at home

If you experience fire from an overheated cell phone, tablet, or other devices, there’s a lot of work to do once the flames are out. It’s best to leave the cleanup to the professionals at SERVPRO of Central Phoenix. We have the experience and training to know how to best clean up your home after a fire of any kind and understand the special challenges of fires caused by electronics.

Why are electronics fires so unique? Unlike burning wood or cloth, when electronics catch on fire, they release particles like those from burning plastics which become electrically charged. That means the particles can stick all over surfaces and can be a challenge to clean up effectively. At SERVPRO, we understand that because of ionization, cleaning up after an electronics fire takes special care to not only get rid of the smoke particles and get all surfaces clean again but to eliminate the pungent smell that accompanies burned plastics. Our highly trained technicians use advanced technology to clean your home, remove damaged electronics and devices, and tackle any odor issues to restore your home to pre-fire conditions. When a SERVPRO technician arrives on the scene, they’ll evaluate the damage situation and how best to clean it, providing you with a clear plan of action so you know exactly what to expect. We’re available 24/7 to help you recover from a fire caused by electronics.

If you experience an electronics fire, you can rest assured that your Phoenix home will be cleaned and restored by our staff thoroughly when you reach out to us at (602) 386-4268.

Lightning Strikes from Monsoons Pose Fire Danger

4/30/2021 (Permalink)

Living in Arizona, we are no strangers to severe storms that are also known as monsoons.  From light sprinkles to high winds to dust storms to lightening, monsoons can bring the whole package and take even the most seasoned homeowners by surprise. Severe pop-up storms loaded with cloud-to-ground lightning are especially common during these monsoons. While any of the above can cause damage, lightning strikes are exceptionally dangerous as they can result in fire damage to your home. Learn more about how lightning strikes from monsoons pose fire damage, how to prepare and what to do if it happens to you.

What are monsoons in AZ?

Typically, the monsoon season in Arizona lasts between the months of June and September, bringing us our cool relief in the hot summer months. The long-term average rainfall in the state is 5.37 inches. As the monsoon arrives an increased threat of lightning comes with it. Lightning, accompanied by little rainfall, start many fires each year for homes, buildings, and outdoor areas. According to the NFPA (National Fire Protection Agency) lightning causes over 22,000 fires each year.  The Insurance Information Institute states that lightning strikes cost roughly $900 million in homeowner’s insurance losses each year. 

How to be prepared and protect your home

There are some steps you can take to protect your home from lightning strikes:

  • Use a home lightning protection system. This can include lightning rods, main conductors, grounds, bonds, or surge protectors.
  • Unplug electronics and appliances.
  • Install surge protectors/surge suppressors.
  • Be sure to check your insurance policy to make sure you have coverage for damage caused by lightning.

What to do if your home experiences lighting-related fire damage

After any fire damage situation, your primary focus should be safety first. Here are a few tips to keep you safe while you wait for SERVPRO’s fire remediation specialists to arrive on the scene:

  • Only do activities that are safe for you to perform until help arrives.
  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
  • Keep hands clean so as not to further soil upholstery, walls, and woodwork.
  • Place clean towels or old linens on rugs, upholstery, and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator and prop doors open.
  • Clean and protect chrome with light coating of petroleum jelly or oil.
  • Wash houseplants on both sides of leaves.
  • Change HVAC filter.
  • Tape double layers of cheesecloth over air registers.

Once the pros at SERVPRO of Central Phoenix show up, you’re in good hands! We offer a range of effective restorative tactics, including debris removal and emergency board up or tarping by our contracting division. Our licensed contractors can also oversee the reconstruction and renovation of your property once fire mitigation is complete. Our technicians focus on every damaging effect throughout your property from air quality concerns to soot and smoke residue removal. We offer comprehensive restoration from the initial inspection through the final walkthrough to make the process more efficient and cost-effective for our customers.

We hope that you are never faced with fire damage, but if you are, remember SERVPRO of Central Phoenix is available 24/7 to help.Our IICRC Certified technicians have years of experience in the field and the training to handle any fire damage situation.  Call us if you experience a lightning strike that causes fire damage to your home. Call us at 602-386-4268 to help you recover from a lightning fire in your home.

SERVPRO Can Assist with a Biohazard Cleanup in Your Home

4/30/2021 (Permalink)

Some kinds of cleanup simply need to be left to professionals. Because of the nature of the substances from biohazardous situations and the training needed to eliminate them safely, the aftermath of criminal activity in your home requires professional attention. SERVPRO is well trained, and our equipment designed to help you through this catastrophe.

Our crime scene cleanup experts can help

If you experience a crime in your home that needs cleanup in the aftermath, our crime scene cleanup experts can handle it efficiently and professionally. Whether a traumatic injury or death results in the need for blood or other bodily fluid removal or vandalism or drug activity occurs in your home while you’re away, we are ready to restore your home and your peace of mind.

Why professional cleanup is necessary

Even if the biohazardous materials left behind are minimal, the pathogens possibly present when blood and other fluids are present must be removed following safety and health codes. OSHA, Environmental Protection Agency, and local health inspection agencies require that certain procedures be employed. SERVPRO of Central Phoenix ensures that all our employees responding to your home are fully certified and experienced in this specialized restoration area.
If drugs such as synthetic narcotics and opioids or methamphetamines are involved at a crime scene, do not expose yourself or your family to these risks. Let our SERVPRO biohazard cleanup experts clear your home of these and other dangerous substances.
Police efforts during the event may contaminate your home with irritants such as tear gas or pepper spray. Evidence-gathering materials can stain and damage surfaces, fixtures, and furnishings. SERVPRO crews use cleaning products and methods to eradicate these residues. Deodorization strategies are sometimes necessary to return your home to its pre-crime condition as well.

We’re here for all your biohazard cleanup needs

The decontamination of a home due to trauma, sewage backups, chemical spills, hoarding or other biohazards can be both dangerous and emotional. Specialized training and experience are key when choosing a cleanup company to resolve these circumstances. We provide cleanup and recovery services for many biohazard situations. These include the following:

  • Sewage backups
  • Crime scene residues
  • Suicide/death accidents
  • Homicide cleanups
  • Blood cleanup
  • Accident cleanup
  • Hoarding scenes
  • Animal waste/remains
  • Chemical spills
  • Tear gas cleanup
  • Meth lab cleanup

If you experience a situation that requires biohazard cleanup in your home, we pledge to be there for you and your family on all levels as we help during this challenging time.

Contact SERVPRO of Central Phoenix for your biohazard cleanup needs. We are available 24/7 at (602) 386-4268.

Steps to Recovering from Storm Damage

4/26/2021 (Permalink)

As monsoon season approaches, it’s good to have a reminder of what you should do should your home experience storm damage.

Take inventory

Taking inventory of the storm damage needing repairs is your first step. Remember that most insurance companies cover damages from the storm over the entire property, not just the structure on the property. Not all insurance companies support this, but it’s better to document all damages just in case yours does. Check with your insurance agent to understand your coverage so you’re well-versed ahead of time.

Document the damage

Document any damages from the storm to the outside of the entire house like the walls, windows, doors, gutters, roof, any major structural elements of the house. Look around the entire property including the front and backyards, the side yard, storage areas, garage, and any equipment kept outside. Document and take pictures of any damages you find. Be sure to visually examine any damages to any power or gas lines and anything else that serves power and water to the building but only do so visually; leave in-depth examination to the professionals.

Call your insurance agent

Once you’ve documented what needs to be repaired from the storm damage, call your insurance agent. More than likely your insurance company will take the time to open a claim, but all insurance companies run differently with different processes and policies that need to be adhered to have a successful claim. Again, planning ahead is your best bet so know the answers to these questions well before you need to place an insurance claim:

  1. What are all the terms of the insurance policy regarding storm damage repairs?
  2. What is the deductible on the storm damage repair and the caps?
  3. Does the insurance company have authorized vendors that you must contact, or are you able to contact your own storm damage repair company?

Contact SERVPRO of Central Phoenix

If the insurance policy allows you to reach out to your own storm damage repair company, call one you trust. A leader in the industry like SERVPRO of Central Phoenix that has a vast amount of experience repairing storm damage done to both the interior and exterior of properties is your best bet. We are licensed, bonded, and certified and our techs are well trained and very empathetic to those experiencing all kinds of disasters. So, after taking precautions to prevent future storm damage and you still fall victim, give us a call and we’ll be happy to help you out. We are available 24/7 with an immediate response, so call us at 602-386-4268.